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Customer Experience Lead - Full Time
Edmonds, Washington, United States
$18/hr OnsitePart Time
Customer-service focused leader with coaching ability, strong communication and problem-solving, retail experience preferred, flexible to work nights/weekends/holidays.
1mo
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Customer Experience & Growth Lead
Kirkland, Washington, United States
$60k-$70k/yr OnsiteFull Time
Leading a team to deliver exceptional guest experiences, sell and cross-sell memberships/leagues/events, oversee simulator operations, work evenings/weekends/holidays, and perform guest-facing and light administrative duties.
2w
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Member Experience Lead
Seattle, Washington, United States
$24/hr OnsiteFull Time
Kiln: Boutique flexible office and coworking space for professional teams.
Customer-service and hospitality experience, strong verbal/written communication, organizational and multitasking skills, problem-solving, basic computer proficiency; Canva is a plus; 4-year degree preferred.
Slack, Canva
2mo
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Customer Experience & AI Operations Lead | Seattle
Seattle, Washington, United States
$80k-$130k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years in customer support/ops leadership; proven track record in scaling CS while improving CSAT; strong AI/automation mindset
AI tools, Chatbots, Workflow automation, SQL, BI tools
1d
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Principal Customer Experience Program Manager (200045465)
Redmond, Washington, United States
OnsiteFull Time
Lead customer experience programs across products and services; requisition ID provided. Role requires senior program management expertise and cross-functional collaboration.
1mo
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Customer Experience GTM Lead for Amazon
Seattle, Washington, United States
$204k-$255k/yr OnsiteFull Time
Director-level CX leader with deep customer experience expertise, track record closing complex enterprise deals, executive presence, cross-functional leadership, and strong commercial and storytelling skills.
2d
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1w
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Lead Customer Success Engineer
Bellevue, Washington, United States
$139k-$170k/yr HybridFull Time
3+ YOE3+ years in Customer Success/Solutions Engineering/Technical Consulting; workshop and executive engagement experience; ITIL preferred; experience with ESM/ITSM/ITAM/ITOM and enterprise SaaS; willingness to travel up to 30%.
AI, ESM, ITSM, ITAM, ITOM, SaaS
1mo
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Lead Customer Service Advisor
Kent, Washington, United States
$17-$22/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years service industry experience, valid driver’s license, strong customer service and communication skills, ability to lift 50 lbs, mentor staff, perform store opening/closing and use computers to enter information.
1mo
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Marina Lead - (Customer Service Assistant III)
Tacoma, Washington, United States
$20-$23/hr OnsitePart Time
2+ YOEMust be 18+, 2 years customer service or cash-handling experience, supervise staff, handle cash/POS, perform light custodial/maintenance, lift up to 50 lbs, provide first aid/CPR; WA Food Handlers and Boaters Education cards preferred.
2mo
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Lead
Redmond, Washington, United States
$17-$19/hr OnsiteFull Time
Leadership and customer service experience; able to work in a fast-paced environment; dependable and customer-focused; flexible weekends/holidays.
2mo
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Customer Retention Lead, Amazon Leo
Bellevue, Washington, United States
$136k-$184k/yr OnsiteFull Time
5+ YOE5+ years in product/program management, with experience in retention and churn, Bachelor's degree, senior leadership influence, data-driven decision making.
Data Analysis, A/B Testing, SQL, Python, Product Management Tools
3w
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Lead Customer Service Representative - Bonus Eligible, Perks!
Kent, Washington, United States
$21/hr OnsiteFull Time
Provide customer service, operate register/cashier, lead shifts, perform physical tasks including lifting up to 60 lbs; high school diploma preferred; retail or cashier experience helpful.
1w
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteTemporary
1+ YOEExperience overseeing disaster assistance operations, reviewing financial/supporting documents, and collecting/reporting program data; GS-11 specialized experience or equivalent education required.
1mo
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Sr Customer Sales Lead, Amazon & Pureplay
Seattle or Philadelphia or United States
$139k-$200k/yr RemoteFull Time
8+ YOEBachelor's degree required; 8+ years sales experience with 2+ years Amazon/eCommerce; Amazon Vendor Central experience; P&L ownership; Excel and PowerPoint proficiency; strong analytical and leadership skills.
Amazon Vendor Central, IRI, Nielsen, PacVue, Stackline, Microsoft Excel, Microsoft PowerPoint
4d
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Associate Director of Hospitality & Visitor Experience
Seattle, Washington, United States
$109k/yr HybridFull Time
6+ YOE6+ MgmtBachelor's or equivalent; 6+ years progressive leadership in visitor experience/hospitality/operations; experience leading managers, strategic-to-operational translation, budget oversight, strong communication and coaching skills; ability to pass background check.
Microsoft Office Suite, Google Workspace, Tessitura
6d
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Shift Lead
Federal Way, Washington, United States
$19-$22/hr OnsitePart Time
1+ YOE1+ year leadership or key-holder retail experience, cash handling and opening/closing experience, fluent English, customer service and inventory skills; PTCB or pharmacy license as required by state.
3w
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Head of Customer Support
Seattle, Washington, United States
RemoteFull Time
Experience building and leading customer support functions, scaling support systems, hiring and mentoring teams, defining KPIs, and optimizing processes for high consumer trust.
2mo
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Customer Care Manager
Gig Harbor, Washington, United States
$82k/yr OnsiteFull Time
5+ YOE5+ years of experience leading customer service teams; hands-on leader; strong coaching and cross-functional collaboration; proficient with CRM and support platforms.
CRM, Customer support platforms, Reporting tools, AI tools
1mo
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Team Leader, Customer Experience & Outreach
Bellevue, Washington, United States
OnsiteFull Time
1+ YOE1+ MgmtLead and coach sales associates, drive sales performance and store execution, recruit/train/mentor staff, manage operations and customer experience; flexible schedule including nights, weekends, and holidays; 1+ years retail or customer service leadership; Microsoft Office/Google proficiency.
Microsoft Office, Google applications, tablet devices
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