2w
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Head of Customer Support
Seattle, Washington, United States
RemoteFull Time
Experience building and leading customer support functions, scaling support systems, hiring and mentoring teams, defining KPIs, and optimizing processes for high consumer trust.
1mo
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Customer Support Engineering Lead
Seattle, Washington, United States
$165k-$185k/yr OnsiteFull Time
Customer-facing technical support engineering experience; strong communication and leadership; experience with support platforms, ticketing workflows, AI tools/LLMs/coding agents, and building automation for triage and resolution.
Pylon, Linear, AI tools, LLM workflows, coding agents
3w
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Customer Support Manager - Americas
Seattle, Washington, United States
$110k-$138k/yr RemoteFull Time
8+ YOE5+ Mgmt8+ years in customer service/technical support or service operations (5+ years leading teams); experience with CRM/ERP, KPIs, escalations and CRM/ERP implementations; willing to travel 25–50% and maintain a valid passport; ability to drive.
CRM, ERP, IFS, Microsoft Dynamics 365
2mo
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Customer Support Manager
Tacoma, Washington, United States
$80k-$100k/yr OnsiteFull Time
5+ YOELead post-sale customer support operations, including installations, warranty service, field service, parts sales, and ongoing customer relationships.
AutoCAD, Microsoft Office
1mo
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Technical Support Quality Manager, Amazon Leo Customer Support
Bellevue, Washington, United States
$139k-$188k/yr OnsiteFull Time
7+ YOELead quality assurance for multi-channel customer support; 7+ years in quality management; Six Sigma Black Belt; cross-functional leadership.
Six Sigma, DMAIC, DMADV, statistical_process_control, speech_analytics, AI-assisted QA
1mo
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Customer Care Manager
Gig Harbor, Washington, United States
$82k/yr OnsiteFull Time
5+ YOE5+ years of experience leading customer service teams; hands-on leader; strong coaching and cross-functional collaboration; proficient with CRM and support platforms.
CRM, Customer support platforms, Reporting tools, AI tools
3d
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Principal Support Escalation Manager (Technical Support Lead) (200043808)
Redmond, Washington, United States
OnsiteFull Time
Not provided in the posting.
1mo
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Director of Customer Success
Seattle or United States
$165k-$200k/yr HybridFull Time
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
1w
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Customer Service Representative (4653)
Tacoma, Washington, United States
$20/hr OnsiteFull Time
Provide friendly phone-based customer support, schedule and confirm service appointments, make outbound calls to leads, navigate multiple screens, and communicate with empathy.
2mo
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Pet Resort Team Lead
SeaTac, Washington, United States
$22-$28/hr OnsiteFull Time
1+ YOEExperience working with dogs in group settings, ability to lead and guide staff, valid driver's license and ability to operate company vehicles, flexible availability including weekends/holidays, ability to work on feet and support occasional overnight shifts.
1w
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Lead Customer Engineer-Power Solutions
Seattle, Washington, United States
$95k-$150k/yr OnsiteFull Time
2+ YOEBachelor's in mechanical engineering or related field, 2+ years technical support experience in connector industry, proficiency with 3D modeling and PDM, knowledge of industry specs, strong communication and presentation skills.
Windchill, Creo, Microsoft Office
1w
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Lead Customer Engineer-Power Solutions
Seattle, Washington, United States
$95k-$150k/yr OnsiteFull Time
2+ YOEBachelor's in mechanical engineering, minimum 2 years technical support experience in connector industry, proficiency with Creo and Windchill, knowledge of server/storage architectures and industry specifications, strong communication and presentation skills.
Creo, Windchill, Microsoft Office
3mo
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Lead IT Support Specialist Fulfillment Center
Kent, Washington, United States
$23-$33/hr OnsiteFull Time
2+ YOEHigh School/GED and 2+ years IT customer-facing or technical support experience. Experience with printers, terminals, PCs, RF hardware, Windows and MS Office. Knowledge of network infrastructure and server hardware/software. Weekend/holiday/off-hours coverage and up to 10% travel.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet Explorer, Windows Server, Unix/AIX, iSeries/AS400, vSphere/VMWare, Visual Basic, HTML, PHP, ASP, Access, SQL
1d
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US-Lead
Tukwila, Washington, United States
OnsiteFull Time
Coaching and supporting store teams to deliver exceptional customer experiences and maintain operational readiness; strong communication and team leadership skills.
1mo
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Membership Lead (Membership Engagement III)
Seattle, Washington, United States
$22-$24/hr OnsitePart Time
1+ YOE1+ year relevant experience, high school diploma or equivalent, strong customer service and computer skills, ability to enroll members, perform data entry, provide member support, and mentor engagement staff; CPR/First Aid preferred.
3mo
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Referral Coordinator Lead
Mount Vernon, Washington, United States
$24-$34/hr HybridFull Time
1+ YOEExperience in medical referrals, customer service, and scheduling; proficient with Microsoft Office and EMR systems.
Microsoft Office, Outlook, Electronic Medical Records, Payer portals
2mo
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Customer Experience & AI Operations Lead | Seattle
Seattle, Washington, United States
$80k-$130k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years in customer support/ops leadership; proven track record in scaling CS while improving CSAT; strong AI/automation mindset
AI tools, Chatbots, Workflow automation, SQL, BI tools
2w
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Lead / On-Site Manager (Facilities Support Services)
Seattle, Washington, United States
$95k-$120k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years supervising facilities support services, managing contract operations, performance metrics, staffing, and customer relationships; proficiency with Microsoft Office and strong leadership and communication skills.
Microsoft Office
4w
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Front Desk + Operations Lead - Women's Wellness Clinic
Edmonds, Washington, United States
$22-$26/hr OnsiteFull Time
Customer-facing operations role supporting clinic administration and provider schedules; values experience in healthcare, customer service, or operations. Must be organized, communicative, and comfortable with Google Workspace, CRM, scheduling systems, and electronic medical records.
Google Workspace, CRM software, scheduling systems, electronic medical records
1mo
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Lead, Managed Services
Seattle, Washington, United States
OnsiteFull Time
5+ YOE5+ years IT support experience, 2+ years as a senior technician/technical lead, advanced troubleshooting, mentoring, customer communication, ability to prioritize, Bachelor's preferred; ITIL and vendor certs desired.
ITIL, Microsoft
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