3d
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Customer Experience Lead - Full Time
Anaheim, California, United States
$18/hr OnsiteFull Time
Lead front-end operations, deliver excellent customer service, coach associates, handle transactions and resolve customer issues; retail experience preferred and flexibility for nights/weekends/holidays required.
1mo
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SANTA ANA CUSTOMER EXPERIENCE SHIFT LEAD
Santa Ana, California, United States
$23-$24/hr OnsitePart Time
1+ MgmtLead and coach front-line staff, resolve escalated customer issues, oversee on-shift training, require 1+ years supervisory experience and top rope certification; familiarity with Google Suite and Rock Gym Pro preferred.
Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro
1mo
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Experience Lead
New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia or Charlotte
$23/hr OnsiteFull Time
Operational management experience in guest-facing operations, strong communication, time management, and problem-solving; knowledge of Microsoft Office, Google Suite, and Slack; minimum age 18.
Microsoft Office, Google Suite, Slack
1mo
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Manager, Customer Experience
Brea, California, United States
$101k-$122k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
SAP, Sales & Distribution (SD), ERP, SPS Commerce
1mo
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Customer Experience Lead (Keyholder) - Glendale, California - New Store Opening
Glendale, California, United States
$26-$30/hr OnsiteFull Time
2+ YOE2+ years retail customer-facing experience; ability to work flexible hours including evenings, weekends, and holidays; strong customer service, problem solving, coaching, and organizational skills; preferred luxury/consignment experience and proficiency with Google Suite and Salesforce.
Google Suite, Salesforce, Mac iOS
2mo
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Lead Experience Guide (Lead Front Desk Associate)
Woodland Hills, California, United States
$22/hr OnsiteFull Time
Sales/guest service experience; leadership or supervisory experience; strong communication; detail-oriented; team player.
2mo
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Remote-Customer Success Lead
Orange, California, United States
$45k-$67k/yr RemoteFull Time
3+ YOE1+ Mgmt3+ years customer service; prior lead or equivalent experience; Medicare/healthcare knowledge; high school diploma or GED (Bachelor's preferred).
Microsoft Excel, PowerPoint, SharePoint, Power BI, Microsoft Teams, Case management systems
4d
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Senior Customer Relations Lead
Santa Ana, California, United States
$30/hr OnsiteFull Time
4+ YOE4+ years customer relations experience; high school diploma required, college preferred; experience with claims, shipping, de-escalation; strong communication, problem-solving, and organizational skills; Google Workspace and Salesforce experience preferred.
Google Workspace, Salesforce
2mo
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Customer Service Representative Lead
Long Beach, California, United States
$21-$26/hr OnsiteFull Time
National Veterinary Associates: Operates a network of veterinary hospitals and pet resorts.
Veterinary experience required; prior CSR Lead or front desk supervisory experience preferred; strong client communication, conflict resolution, and leadership skills; familiarity with veterinary practice management software; ability to multitask in a fast-paced environment.
Avimark, eVet, Cornerstone
6d
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Customer Service Lead
City of Industry, California, United States
OnsiteFull Time
3+ YOE3+ years customer service experience; lead/supervisory experience preferred; Zendesk or similar experience; Microsoft Office proficiency; coaching, data analysis, and strong communication skills.
Zendesk, Microsoft Office Suite
2mo
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LEAD CUSTOMER REGISTRATION REPRESENTATIVE
Los Angeles, California, United States
$24-$29/hr OnsiteFull Time
2+ YOEHigh school diploma; 2+ years medical clerical front-office experience; English and Spanish fluency; proficient with computer systems and phone equipment; strong customer service.
EMR, Office Suite, Telephone System, Computer
2mo
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Customer Service Lead
Commerce, California, United States
$19-$20/hr OnsiteFull Time
2+ YOE2+ years customer service/support experience with team management; experience with customer service platforms/CRM, data-driven performance analysis, strong communication, process building, and experience managing overseas teams.
TikTok Shop, Shopify, Whatnot, CRM
6d
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Customer Success Lead
Los Angeles or New York City
RemoteFull Time
6+ YOE6+ years account management/customer success in SaaS, 5+ years music industry experience preferred; strong reporting, analytical, licensing and entertainment industry knowledge; willing to travel periodically.
TraceID
1mo
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Lead, Customer Advocacy
Canada or United States or Los Angeles or San Francisco
$89k-$139k/yr RemoteFull Time
3+ YOE5+ Mgmt5+ years people management (or equivalent), 3+ years customer support/complaint resolution, experience with QA, escalations, vendor management, SLAs/KPIs, strong analytical, communication, and stakeholder management skills.
3w
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Guest Experience Lead Contract| Abbot Kinney
Venice, California, United States
$24-$28/hr OnsiteFull Time
1+ YOE1+ year retail or customer experience; some leadership/mentoring experience; reliable transportation; ability to work varied shifts including mornings, evenings, weekends, and holidays; able to move up to 30 lb boxes.
1w
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Bilingual Samsung Experience Consultant Lead
Canoga Park, California, United States
$21/hr OnsiteFull Time
Bilingual retail sales associate with high school diploma, customer service and sales skills, availability for weekends/holidays, and short prior sales experience preferred.
DailyPay
2w
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Retail Customer Service Lead
Mesa or Waterloo or San Francisco or Los Angeles
OnsiteFull Time
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability with evenings/weekends/holidays; computer proficiency; strong communication; ability to lift up to 50+ lbs.
POS
2mo
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Retail Lead Associate (Reduced-Time), Customer Experience Operations
Brea, California, United States
$20/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 18+ years old, 1+ year retail/customer-facing or leadership or Amazon experience; ability to lift up to 49 lbs, stand long shifts, and work nights/weekends/holidays.
2mo
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Customer Service Lead
San Diego or Los Angeles or Dallas
$26-$30/hr OnsiteFull Time
Leasing operations and client-relations expertise, advanced problem-solving, leadership/mentoring experience, ability to handle escalations, strong attention to detail, and proficiency with leasing systems; ~15% travel.
The Seamless Lease Connection, CDK, Reynolds & Reynolds, UKG Wallet
1w
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Customer Care Lead Coordinator
Irvine, California, United States
$26-$29/hr OnsiteFull Time
Quest International: Provides aftermarket service and repair solutions for technology manufacturers.
3+ YOEHigh school diploma, 3+ years call-center or customer-service experience, leadership or team-coordination experience, CRM and ERP experience, proficiency with Microsoft Office, strong communication and organizational skills.
CRM, ERP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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