324 customer experience lead jobs at 154 companies in Matthews, NC
1w
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Customer Experience Lead - Full Time
Charlotte, North Carolina, United States
$14/hr OnsitePart Time
Retail experience preferred; ability to lead, coach, and motivate associates, deliver customer service, resolve concerns, manage front-end operations, and work nights, weekends, and holidays.
1mo
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Customer Experience Coordinator
Charlotte, North Carolina, United States
$14-$15/hr OnsitePart Time
1+ YOE0.5+ MgmtProvide excellent customer service, lead front-of-store associates, train and coach staff, manage POS/register coverage, flexible schedule including nights/weekends; 1 year retail and 6 months leadership experience.
POS
3mo
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PT Customer Lead (368624)
Lincolnton, North Carolina, United States
OnsitePart Time
Part-time customer lead role requiring customer service and sales abilities.
3mo
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Customer Experience Supervisor I - Deptford Mall
Deptford, New Jersey, United States
$23-$29/hr OnsiteFull Time
Supervises customer service in a retail setting; leads and trains associates; manages checkout processes and scheduling; focuses on sales and service excellence.
Point of Sale, POS, Cash Register
2w
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Member Experience Lead: Keith YMCA
Charlotte, North Carolina, United States
$13/hr OnsitePart Time
Experience in membership, fitness, front desk, or customer service; proficiency with point-of-sale and CRM systems; strong communication, accuracy, and member onboarding skills.
CRM, Traction Rec, Connect Appointments
1mo
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PT Customer Lead
Fort Mill, South Carolina, United States
OnsiteFull Time
Provide friendly customer service, operate cash register/scan items, handle payments and refunds, assist customers to car, perform front-end tasks and maintain safety and cleanliness.
cash register, scanner, computer, smart devices, lottery machine, calculator
1w
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Customer Success Lead
Charlotte, North Carolina, United States
OnsiteFull Time
Bachelor’s degree required. Customer success or sales experience preferred, with strong written and verbal communication, follow-up, problem-solving, organization, and client partnership skills.
Business Management Platform (BMP)
3mo
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Lead Customer Service Advisor
Gastonia, North Carolina, United States
$11-$18/hr OnsiteFull Time
3+ YOEHigh school diploma, 3-5 years service industry experience, valid driver’s license, automotive knowledge, strong leadership and communication skills.
POS systems, Retail software, Microsoft Office
1mo
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Lead Customer Service Representative
Indian Land, South Carolina, United States
OnsiteFull Time
Provide fast, friendly customer service, run register/cashier, sell products, lead shifts, perform physical tasks (lifting, stocking), high school preferred.
5d
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Customer Service Lead
Charlotte, North Carolina, United States
OnsiteFull Time
5+ YOE2+ MgmtAssociate's degree or equivalent experience, 5+ years in customer service, order management, or supply chain, and 2+ years of leadership experience. Requires EDI and ERP systems experience.
Electronic Data Interchange (EDI), ERP, JDE, SAP, Oracle, Microsoft Dynamics, Microsoft Excel
1mo
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Lead Maitre D' / Guest Experience Supervisor
Charlotte, North Carolina, United States
OnsitePart Time
2+ YOE2+ years hospitality or customer service leadership; supervisory experience; conflict resolution, scheduling, POS and scheduling software experience; Zendesk a plus.
Zendesk, POS, Squeeze app
1mo
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Customer Sales Lead, Food Lion
Charlotte or Salisbury or Camden
$118k-$162k/yr RemoteFull Time
6+ YOEBachelor's degree and 6+ years CPG sales or category management experience; strong P&L, trade, forecasting, category and shopper management skills; ability to travel for customer meetings.
E4
1mo
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Customer Service Team Lead
Charlotte, North Carolina, United States
HybridFull Time
3+ YOEHigh school/GED, 3–5 years customer service experience, coaching/leadership experience, knowledge of customer service operations and regulations, strong communication and organizational skills, active Series 7 and Series 63 required.
1mo
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
4d
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Lead Retail Customer Service Associate
Charlotte, North Carolina, United States
$18-$24/hr OnsiteFull Time
2+ YOERequires a high school diploma or equivalent, 2+ years of specialized experience, strong verbal and written communication, customer service, production, shipping, and team leadership skills.
Point of Sale (POS)
2mo
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Lead Sales Associate / Customer Service Representative
Charlotte, North Carolina, United States
$14-$15/hr OnsiteFull Time
2+ YOE2+ years in a fast-paced customer service environment; POS experience preferred; high school diploma; ability to multitask; stand 6-8 hours.
Point of Sale
3mo
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Client Engagement Specialist – Automotive Customer Experience
Monroe, North Carolina, United States
$50k-$100k/yr OnsiteFull Time
Experience with internet leads, CRM follow-up, appointment setting, and automotive dealership support.
CRM software, Phone, Email
1w
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Strategic Customer Engagements, Deal Lead, GDSP
Charlotte or Seattle or Arlington or Atlanta or New York City or Denver or Minneapolis or Chicago or San Francisco or Dallas
$170k-$253k/yr OnsiteFull Time
Experience presenting to and negotiating with C-level executives and cross-functional stakeholders on sizeable commercial or enterprise deals; 10+ years leading cross-functional deal teams preferred.
GenAI
1w
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Merchandising Lead
Charlotte, North Carolina, United States
$22-$30/hr OnsiteFull Time
0.5+ YOERequires age 18+, six months of retail experience, and six months of customer service experience. Team leadership and supervisory experience are preferred.
2w
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CUSTOMER AMBASSADOR (FULL TIME) (1562173)
Charlotte, North Carolina, United States
$16-$18/hr OnsiteFull Time
1+ YOERequires 1–2 years of experience, ability to explain menu items, support customer buying decisions, lead hospitality programs, and lift or move up to 50 pounds.
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