351 customer experience lead jobs at 169 companies in Morris, IL
6d
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Customer Experience Lead - Full Time
Oswego, Illinois, United States
$16/hr OnsitePart Time
1+ YOEAt least 1 year of retail experience preferred. Requires customer service, leadership, communication, problem-solving, organization, flexibility, and ability to work nights, weekends, and holidays.
4w
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Experience Lead
Lombard, Illinois, United States
$17-$20/hr OnsiteFull Time
Lead shifts, coach team members, maintain retail merchandising and club operations, support member experience and facility maintenance.
2mo
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Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yr OnsiteFull Time
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Microsoft Office, CRM, ERP
2d
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Guest Experience Lead | Woodfield Mall
Schaumburg, Illinois, United States
$25-$28/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, plus experience leading, mentoring, or delegating. Must be legally authorized to work and have reliable transportation to the store.
1w
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Guest Experience Lead | Oakbrook
Oakbrook, Illinois, United States
$25-$28/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
Microsoft Excel
2mo
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Customer Experience Truck Fleet Advocate
Antioch, Illinois, United States
$60k-$75k/yr OnsiteFull Time
8+ YOE8+ years sales, product support, or technical knowledge; 1+ year as a technical support lead.
5d
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Customer Service Lead
Wheaton, Illinois, United States
$15-$20/hr OnsiteFull Time
0+ YOEHigh school diploma or GED, 0–3 years of grocery or similar retail experience, valid Food Handler’s Certificate, cash-handling and basic math skills, reliable transportation, and flexible weekend and holiday availability.
Point of Sale (POS), WIC, EBT, digital processing equipment
1mo
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Retail Customer Service Lead
Geneva, Illinois, United States
$16-$28/hr OnsiteFull Time
2+ YOE2+ years retail experience, leadership preferred; full-time availability with evenings/weekends/holidays; computer and POS proficiency; strong communication and organizational skills; able to lift up to 50–100 lbs.
POS
14h
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Customer Care Team Lead Overnight
Oak Brook, Illinois, United States
$21/hr OnsiteFull Time
Requires high school diploma or equivalent, contact center experience, customer service skills, data entry, Microsoft Office and Windows literacy, and ability to handle escalated issues and flexible shifts.
Microsoft Windows, Microsoft Office
1w
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Retail Customer Service Lead
Aurora, Illinois, United States
OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, full-time schedule flexibility, computer proficiency, strong communication and organization, and ability to lift up to 50 pounds.
POS
1mo
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Night Customer Service Lead
Bensenville, Illinois, United States
$25/hr OnsiteFull Time
Proven phone-based customer service experience, high school diploma or equivalent, advanced English verbal skills, strong PC and Microsoft Office proficiency, ERP experience preferred.
Microsoft Office, Enterprise Resource Planning (ERP)
3w
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
2w
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Social Media Customer Service Lead
Hanover Park or Grapevine
RemoteFull Time
2+ YOERequires 2+ years of customer service experience, high school diploma, strong written communication, customer service judgment, multitasking ability, and Microsoft Office proficiency. Social media and mentoring experience preferred.
Facebook, Instagram, LinkedIn, X, Meta Business Suite, Sprout Social, Hootsuite, Microsoft Office Suite
3d
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Team Lead
Oakbrook Terrace or Bloomfield or Hartford or Chicago
OnsiteFull Time
3+ YOERequires a high school diploma or equivalent and 3–5 years in customer service, retention, business development, or account management. Microsoft Office experience required; Siebel and database experience is a plus.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, Siebel
6d
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Customer Service Supervisor
Monee, Illinois, United States
$60k-$80k/yr OnsiteFull Time
1+ YOE1+ MgmtBachelor's degree or equivalent experience, 1–3 years in a lead, supervisory, or management role, customer service and operations experience required; logistics experience preferred.
1mo
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Merchandising Lead
Montgomery, Illinois, United States
$22-$30/hr OnsiteFull Time
0.5+ YOEAt least 6 months of retail experience and 6 months of customer service experience; must be 18 or older. Team leadership and supervisory experience preferred.
4w
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Shift Lead
New Lenox, Illinois, United States
$17-$20/hr OnsiteFull Time
1+ YOE1+ year leadership or key-holder retail experience, cash handling, customer service, inventory and store opening/closing responsibilities; must be fluent in English.
4d
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Customer Service Manager
Montgomery, Illinois, United States
$60k-$75k/yr OnsiteFull Time
4+ YOE4+ MgmtHigh school diploma/GED or equivalent experience and 4–6 years in customer service, retail, sales, or warehouse work, including team lead or supervisory experience.
Customer Relationship Management (CRM)
2w
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Customer Service Manager
Harvey, Illinois, United States
$85k-$117k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years leading customer service teams, CRM experience, Microsoft Office skills, strong communication, problem-solving, and project management abilities.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Merchandising Lead
Montgomery, Illinois, United States
$22-$30/hr OnsiteFull Time
Must be 18+,6 months retail and 6 months customer service experience; preferred supervisory experience (hiring,evaluating,mentoring).
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