146 customer experience lead jobs at 85 companies in New Mexico
3mo
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Lead Guest Experience Host
Santa Fe, New Mexico, United States
$19-$21/hr OnsiteFull Time
0.5+ YOELead guest experience, manage shift operations, coach staff, ensure service standards, coordinate with departments, handle VIPs, maintain ambiance, training, confidentiality.
2w
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Customer Experience Supervisor I - Broadmoor Shpg Cntr
Hobbs, New Mexico, United States
$19-$24/hr OnsiteFull Time
Leads customer service, sales, cashier performance, checkout operations, hiring coordination, scheduling, training, safety, shrink, credit, productivity, and store performance initiatives.
Point of Sale, Mobile Point of Sale, Satellite Registers, Microsoft Excel
1w
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Samsung Experience Consultant Lead
Albuquerque, New Mexico, United States
$19/hr OnsiteFull Time
0.5+ YOEHigh school diploma or equivalent required; six months of sales, retail, telecom, or marketing experience preferred. Requires communication, presentation, problem-solving, customer service, and multitasking skills.
1mo
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Customer Service Lead NM, Job 295.26
Albuquerque, New Mexico, United States
$18-$23/hr OnsiteFull Time
High school diploma/GED, valid driver’s license, customer service and supervisory experience preferred, ability to lift up to 75 lbs, strong communication and basic math skills.
Point-of-Sale
5d
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Customer Service Team Lead
Alaska or Arizona or Arkansas or California or Colorado or Florida or Georgia or Idaho or Iowa or Kansas or Kentucky or Maine or Michigan or Minnesota or Missouri or Montana or Nevada or New Hampshire or New Mexico or North Carolina or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Washington or Wisconsin
$80k-$118k/yr RemoteFull Time
3+ YOE3+ MgmtBachelor's degree or four years of experience, plus three years each in management or leadership and operations. Requires systems familiarity, quality and production management experience, auditing knowledge, and virtual employee leadership.
LEAN
2w
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
2d
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Lead Customer Service Representative
Albuquerque, New Mexico, United States
OnsitePart Time
Customer service, retail, sales, cashiering, or entry-level management experience preferred. High school diploma or equivalent preferred; ability to perform physical store duties required.
2d
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Lead Customer Service Coordinator
Albuquerque, New Mexico, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED, medical terminology, office procedures, insurance plan knowledge, software application skills, and two years of directly related experience required; associate degree and medical office experience preferred.
2mo
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Shift Lead I
Albuquerque, New Mexico, United States
$15-$19/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ year customer service experience, prior shift/lead experience, excellent communication, ability to work varied hours including weekends and opening/closing shifts.
2mo
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Shift Lead I
Albuquerque, New Mexico, United States
$15-$19/hr OnsiteFull Time
1+ YOE1+ year customer service experience required; prior shift-running or team-leading experience required. Must be able to work varied hours including opening/closing and weekends, lift 50 lbs, communicate clearly in English, multitask, and train front-desk staff.
Learning Management System (LMS)
2mo
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Merchandising Lead
Santa Fe, New Mexico, United States
$21-$29/hr OnsiteFull Time
0.5+ YOEMust be 18 or older with six months of retail experience and six months of customer service experience; team leadership and supervision experience preferred.
One.Walmart, Walmart Academy, Live Better U
2mo
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Customer Success Lead (Remote)
Alabama or Arizona or Florida or Georgia or Idaho or Indiana or Kansas or Kentucky or Louisiana or Minnesota or Missouri or Montana or New Jersey or New Mexico or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Vermont or Virginia or Wisconsin or Caledonia or United Kingdom or China or Brazil or Asia or South America
RemoteFull Time
3+ YOE3+ years meetings/events experience in the travel industry; knowledge of virtual/hybrid events; Cvent preferred; proficiency in Word, Excel, and Outlook; ability to travel ~35% including international; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Cvent, Microsoft Outlook
5d
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Senior Manager, Customer Care
Arizona or South Carolina or Arkansas or Rhode Island or Alabama or Florida or Wisconsin or West Virginia or Virginia or Vermont or Pennsylvania or Oklahoma or Ohio or New York or Indiana or North Dakota or Illinois or Connecticut or Colorado or New Mexico or California or Washington or Texas or Oregon or New Jersey or New Hampshire or Minnesota or Idaho or Michigan or South Dakota or Maryland or Delaware or North Carolina or Montana or Mississippi or Missouri or Nebraska or Tennessee or Kentucky or Maine or Louisiana or Kansas or Wyoming or Iowa or Georgia or United States
$102k-$169k/yr RemoteFull Time
8+ YOE3+ MgmtBA/BS and 8+ years of relevant experience, including 3+ years managing or leading teams; contact center, KPI, client escalation, coaching, and customer service expertise required.
Genesys, Salesforce
1mo
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Store Shift Lead
Rio Rancho, New Mexico, United States
$14-$14/hr OnsitePart Time
0.25+ YOEHigh school diploma/GED or 6 months related experience; minimum 3 months cashier experience; valid driver’s license and reliable transportation; able to lift up to 50 lbs and perform repeated bending/standing; strong customer service and communication skills.
5d
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Shift Lead
Las Cruces, New Mexico, United States
$17-$20/hr OnsitePart Time
Requires one year of leadership, supervisory, or retail key-holder experience, English fluency, and valid PTCB certification or pharmacy license as required by state.
2d
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Shift Lead (R.Greenleaf)
Albuquerque, New Mexico, United States
$17-$20/hr OnsiteFull Time
High school diploma or equivalent, age 21+, retail or customer service experience preferred, cash-handling and basic math skills, and ability to obtain a New Mexico Food Handler License.
4mo
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Lead
Albuquerque, New Mexico, United States
$14/hr OnsiteFull Time
Experience in food service or retail; strong communication and leadership skills; able to work in a fast-paced environment; dependable and customer-focused; flexible schedule including weekends and holidays.
1mo
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Contact Center Customer Support Specialist III - Team Lead
Albuquerque, New Mexico, United States
$65k-$75k/yr OnsiteFull Time
5+ YOEU.S. citizen able to obtain Public Trust, high school diploma, 5+ years contact center/customer service experience, leadership/mentoring experience, proficiency with Microsoft Office and enterprise ticketing/CRM, HDI-CSA and ITIL v4 required after hire.
Microsoft Windows, Microsoft Office, ServiceNow San Diego/Utah, ServiceNow Yokohama, NICE CXone, inContact, Microsoft Dynamics 365, Salesforce
2w
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(USA) Member Team Lead
Albuquerque, New Mexico, United States
$21-$29/hr OnsiteFull Time
Requires 6 months of retail experience operating front-end equipment, 6 months of customer service experience, and age 18 or older. Supervisory experience is preferred.
Microsoft Excel
1mo
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Station Lead
Gallup, New Mexico, United States
$18/hr OnsiteFull Time
2+ YOE2+ MgmtSupervisory and customer service experience with PSS/DCS and office software; bachelor\u0002s degree or equivalent industry experience and 2+ years supervisory/customer service experience.
PSS, DCS, Microsoft Office, Microsoft Outlook, Google Suite, Google Sheets, Google Docs, Google Drive
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