24 customer experience director jobs at 21 companies in New Mexico
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Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
2w
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
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Director of Customer Success
New Mexico or Texas or El Paso or Las Cruces or Tortugas or Ysleta Del Sur Pueblo
$75k-$95k/yr OnsiteFull Time
6+ YOE6+ years leadership experience in transportation/logistics customer support; high school required, bachelor’s preferred; experience with SOPs; proficient with Microsoft Office and AS400; willing to work occasional weekends.
Microsoft Office Suite, AS400
2mo
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Senior Director Client Services
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or Ortigas or South Carolina or Delaware or Kentucky or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Indiana or Pennsylvania or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Mexico or New Hampshire or Kansas or Connecticut or California or Massachusetts or New Jersey or New York
RemoteFull Time
5+ YOE3+ Mgmt5+ years client services experience with 3+ years at Director level, BPO/outsourcing background, experience managing high-profile/regulatory accounts, financial and operational acumen, people leadership, and ability to travel as needed.
Microsoft Excel, Microsoft PowerPoint
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Director of Spa
Santa Fe, New Mexico, United States
OnsiteFull Time
5+ YOE5+ MgmtRequires 5–8 years of progressive luxury resort or destination spa leadership, valid driver's license, and management experience. Bachelor's degree and CPR/First Aid certification preferred.
Microsoft Office
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Spa Director - Franchise
Santa Fe, New Mexico, United States
OnsiteFull Time
5+ YOE5+ MgmtRequires 5–8 years of progressive spa leadership experience, a valid driver's license, and management expertise. Bachelor's degree preferred; CPR/First Aid and spa certifications are preferred.
Microsoft Office
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Director, Product Management - Platform & Customer Lifecycle
St. Petersburg or Chicago or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Indiana or Iowa or Kansas or Kentucky or Massachusetts or Maine or Maryland or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Vermont or Virginia or Washington or Wisconsin or Ontario
$188k-$214k/yr RemoteFull Time
12+ YOE3+ Mgmt12+ years professional experience with 8+ years in product management and 3+ years managing PM teams; experience across platform and consumer products, technical fluency, fintech/insurtech experience, strong communication and analytical skills.
2mo
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Director, Client Services ( Remote - East Coast)
United States or Alaska or Hawaii or New Mexico or North Dakota or South Dakota or Rhode Island or Vermont
$155k/yr RemoteFull Time
10+ YOEExtensive leadership in global client services, 10+ years experience, bachelor's required (master's preferred), expertise with contact center technologies, CRM, order management, automation, KPI and performance management.
CRM
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Community Sales Director
Santa Fe or Albuquerque
$577k/yr OnsiteFull Time
4+ YOEFour years of sales experience with a proven record of generating and closing qualified leads; requires strong communication, customer service, relationship-building, prioritization, and self-direction.
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Sheraton Albuquerque Airport Hotel - Director Front Office
Albuquerque, New Mexico, United States
$55k-$65k/yr OnsiteFull Time
6+ YOERequires 6 years of progressive front desk leadership, or a college degree with 4–6 years of related experience. Requires communication, problem-solving, multitasking, Windows, and financial data skills.
Windows Operating Systems, OnQ, Property Management System (PMS)
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Launch Director Consultant - New Mexico
New Mexico or Oklahoma
FieldPart Time
2+ YOEHigh school diploma or equivalent, valid driver's license, 2+ years of professional sales experience preferred, customer support and account management experience, communication and negotiation skills, and MS Office proficiency.
Microsoft Office
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Asst Food Service Director
Santa Fe or Santa Fe
$51k/yr OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma or equivalent, 2+ years of supervisory and foodservice experience, financial responsibility, communication and customer service skills; ServSafe Manager and college degree preferred.
3mo
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Recruitment Events Assistant Director
Portales, New Mexico, United States
OnsiteFull Time
2+ YOEBachelor's degree; two years in education, customer service, recruitment or related fields; valid New Mexico driver's license or ability to obtain; ability to operate a motor vehicle; managerial experience preferred.
Enrollment Services CRM, Analytics tools, Marketing software
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Director of Custom Education
Lander or Canada or India or Mexico or New Zealand or Alaska or Arizona or California or Colorado or Connecticut or Idaho or Maine or Minnesota or Montana or New Mexico or New York or North Carolina or Oregon or Pennsylvania or Utah or Washington or Wyoming
$70k-$85k/yr HybridFull Time
Requires leadership or wilderness education experience, leadership education expertise, business development and revenue growth success, people management, communication, budget management, strategic planning, and regular travel.
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Automotive Finance Director - LHM Albuquerque NM
Albuquerque, New Mexico, United States
OnsiteFull Time
3+ YOERequires at least three years of automotive finance experience, leadership skills, computer proficiency, strong ethics, proven performance, customer relationship skills, and ability to pass background and drug screening.
Microsoft Outlook, Dealertrack, ADP, CDK
2mo
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Area Sales Director- Modernization (Southwest Area)
Phoenix or Denver or Las Vegas or Albuquerque
$178k-$234k/yr HybridFull Time
10+ YOEBachelor's degree required; 10+ years of related elevator or industry sales experience preferred. Requires B2B field sales, service selling, negotiation, reporting, data analysis, customer presentations, and meeting leadership.
CRM
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Assistant Director of Environmental services
Las Cruces, New Mexico, United States
$57k/yr OnsiteFull Time
Leadership, communication, organization, decision-making, customer service, computer skills, and flexible schedule availability including nights, weekends, and holidays. No housekeeping experience required.
word processing, spreadsheets
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Director-Provider Services-Health Plan (remote/hybrid)
Albuquerque or United States or Illinois or North Dakota or New York or Washington or Wyoming or New Mexico
HybridFull Time
10+ YOE5+ MgmtBachelor’s degree or equivalent additional experience; 10 years in provider relations, contracting, claims, coding, or managed care customer service, including 5 years of progressive leadership; strong reimbursement, analytics, communication, and change leadership skills.
1mo
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Physical Therapist Director
Albuquerque, New Mexico, United States
OnsiteFull Time
2+ YOEState physical therapy licensure, Doctor of Physical Therapy or equivalent, typically 2+ years clinical experience, leadership and supervisory ability, strong clinical judgment, HIPAA compliance, customer service and communication skills.
6d
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Supervisory Compliance Officer (Director)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$148k-$197k/yr HybridFull Time
1+ YOE1+ MgmtOne year of specialized experience equivalent to GS-14 providing compliance guidance, customer assistance, fact finding, and official interpretations of agricultural regulations; no education substitution.
USAJOBS, USA Hire, Microsoft Word, PDF, Microsoft Excel
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