113 customer experience lead jobs at 62 companies in Delaware
2mo
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PT Customer Lead
Dover, Delaware, United States
OnsitePart Time
Provide fast, friendly customer service; assist the Customer Service Manager; basic cashier duties; high school preferred; able to lift up to 50 lbs; strong communication.
2mo
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PT Customer Lead
Wilmington, Delaware, United States
OnsitePart Time
Provide friendly, accurate front‑end service; perform cashier and service center tasks; meet physical requirements including standing and lifting; effective communication and customer service skills; able to learn multiple tasks and systems.
cash register, lottery machine, scanner, computer, calculator
2mo
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PT Customer Lead (328934)
Wilmington, Delaware, United States
OnsitePart Time
Part-time customer-facing role requiring customer service, communication, and basic retail tasks.
1w
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
2mo
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Shift Lead
Wilmington, Delaware, United States
$17-$20/hr OnsiteFull Time
1+ YOE1+ year retail experience as key carrier or shift leader and fluency in English; duties include opening/closing stores, cash handling, inventory control, customer service, and coaching team members.
1mo
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Lead Customer Solutions Scientist
Wilmington or Spring House
$122k-$166k/yr OnsiteFull Time
3+ YOEAdvanced degree in life sciences,3+ years pharma/biotech experience,strong communication,customer-facing technical expertise,ability to design studies and support commercial implementation.
1mo
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Lead Customer Solutions Scientist
Wilmington or Spring House or Philadelphia
$122k-$166k/yr OnsiteFull Time
3+ YOEAdvanced degree (PhD or MSc) in pharmacy, pharmaceutics, pharmaceutical technology, biotechnology or related; 3+ years pharma/biotech experience; strong communication, technical problem-solving, and ability to design/execute studies; willing to travel 30–50%.
1mo
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Product Manager, Card Customer Experience
Wilmington or New York City
$123k-$201k/yr OnsiteFull Time
5+ YOE5+ years product management experience; advanced product lifecycle, design, and data analytics knowledge; experience leading end-to-end product work, partnering with UX/research, authoring requirements and user stories, and working in Agile.
Agile
1d
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Lead Generator - Laurel, MD
Beltsville or Laurel or Columbia or Temple Hills or Virginia or Pennsylvania or Delaware or West Virginia
$18-$20/hr FieldFull Time, Part Time
Strong communication and interpersonal skills, customer engagement ability, reliable transportation, and willingness to learn HVAC services. Retail, customer service, sales, or lead-generation experience preferred but not required.
1mo
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In-Store Lead Generator
Allentown or Mechanicsburg or Lancaster or Newark
$15/hr OnsitePart Time
Light training provided; part-time hours at BJ's kiosk; customer-facing sales and lead qualification; comfortable engaging shoppers.
3mo
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Sales Lead (SLPT) -Lane Bryant
Rehoboth Beach, Delaware, United States
OnsitePart Time
1-3 years retail experience; high school diploma or equivalent; flexible availability; proficient with store technology; English proficiency.
POS system, Retail software, Inventory management
2mo
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Shift Lead
Rehoboth Beach, Delaware, United States
OnsiteFull Time
Experience in fast-food or restaurant leadership; shift supervision; customer service; ability to enforce policies and safety.
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
3mo
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Housekeeping - Team Lead - FULL TIME
Wilmington, Delaware, United States
OnsiteFull Time
1+ YOE1-3 years cleaning experience; strong organizational/time management; ability to work independently; ability to work weekends and evenings; valid driver’s license.
2d
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Apparel Lead Full Time
Newark, Delaware, United States
$18/hr OnsiteFull Time
2+ YOERequires 2–3 years of retail experience, preferably in apparel or fashion, customer service and merchandising knowledge, planogram experience, strong organization, attention to detail, and flexible availability.
Planogram (POG), My Work, BJ's Connect, HSA, ChatGPT
4w
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Sales Lead Part Time
Newark or Newark or Newark or Newark
$15-$18/hr OnsitePart Time
1+ YOE12 months optical experience or ABO certification; HS diploma/GED; maintain state optician license as required; strong customer service and product knowledge.
4w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
3mo
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Manager, Customer Business Analytics
Newark, Delaware, United States
HybridFull Time
5+ YOE2+ MgmtExperience with SAS/SQL/Python/R; lead projects; strong communication; data visualization; e-commerce analytics preferred; 5+ years, with 2+ years leading cross-functional projects.
SAS, SQL, Python, R, Tableau, Power BI
3mo
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Director of Customer Success
United States or Canada or Toronto or California or New York or Connecticut or New Jersey or Washington or Oregon or Delaware or Maine or Massachusetts or Maryland or New Hampshire or Rhode Island or Vermont or District of Columbia or Pennsylvania or Virginia or Colorado or Texas or Illinois or Hawaii
$192k-$243k/yr RemoteFull Time
8+ YOE8+ years leading enterprise customer success or post-sale organizations at B2B SaaS, proven people-manager of managers, ownership of NRR/GRR/expansion outcomes, executive presence, and experience with tiered coverage models and CS-to-product integrations.
5d
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104- Wilmington- Department Lead
Wilmington, Delaware, United States
OnsitePart Time
High school diploma or equivalent; cashier experience preferred but not required. Requires customer service, basic math, POS, Kronos, physical lifting up to 50 pounds, and varied schedule availability.
POS Software, Kronos, Calculator
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