786 customer experience lead jobs at 356 companies in Paramount, CA
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Customer Experience Lead
Riverside, California, United States
$22-$25/hrOnsiteFull Time
Jenson USA: Online retailer of bicycles, parts, and cycling gear.
High school diploma or GED, complex bike expertise, strong communication and organizational skills, software proficiency, sound judgment, and willingness to work occasional rotating weekends.
SAP, Microsoft Dynamics 365, Jira, Microsoft Office, CRM, ERP
Gold Star Foods: Distributes food and nutritional products to educational institutions.
High school diploma required; leadership and coaching experience, strong verbal/written communication, customer complaint resolution, KPI and inventory familiarity, ability to train and mentor staff.
AIT Worldwide Logistics: Global provider of freight forwarding and supply chain solutions.
3+ YOE3+ years call center/customer service experience, high school/GED, strong problem-solving and communication skills; ability to handle high-volume inbound calls, emails, and chats.
AS400/World port system(s), Microsoft Outlook, Microsoft Word, Microsoft Excel, Internet Explorer
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOECustomer service mindset, leadership and coaching ability, communication and problem-solving skills, organization, flexibility for nights, weekends, and holidays; 1+ years retail experience preferred.
Sender One: Operates premium indoor climbing gyms and fitness centers.
1+ MgmtLead and coach front-line staff, resolve escalated customer issues, oversee on-shift training, require 1+ years supervisory experience and top rope certification; familiarity with Google Suite and Rock Gym Pro preferred.
Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro
New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia or Charlotte
$23/hrOnsiteFull Time
Sloomoo Institute: Operates interactive sensory museums centered on slime and creative play.
Operational management experience in guest-facing operations, strong communication, time management, and problem-solving; knowledge of Microsoft Office, Google Suite, and Slack; minimum age 18.
Samyang America: Distributes and markets instant noodles and packaged food products.
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
Customer Experience Lead (Keyholder) - Glendale, California - New Store Opening
Glendale, California, United States
$26-$30/hrOnsiteFull Time
The RealRealNASDAQ: REAL: Online marketplace for authenticated luxury resale and consignment.
2+ YOE2+ years retail customer-facing experience; ability to work flexible hours including evenings, weekends, and holidays; strong customer service, problem solving, coaching, and organizational skills; preferred luxury/consignment experience and proficiency with Google Suite and Salesforce.
SSA Group: Provides integrated dining and retail services to cultural attractions.
1+ YOE1+ year hospitality experience, age 18+, strong interpersonal and communication skills, basic computer proficiency, guest-service orientation, ability to maintain a clean environment.
British Customs: Manufacturer and retailer of aftermarket Triumph motorcycle parts.
5+ YOERequires 5+ years in customer service or inside sales, strong communication, multitasking, recordkeeping, and Microsoft Office and Google Products proficiency; Shopify or Gorgias experience is a plus.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Google Products, Shopify, Gorgias, CRM
Howmet AerospaceNYSE: HWM: Manufactures high-performance metal components for aerospace and transportation.
3+ MgmtBachelor’s degree or equivalent, including at least 3 years of supervisory experience. Requires customer service operations knowledge, Incoterms, ERP transactions, contract review, and legal U.S. work authorization.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOERequires 2+ years of customer-focused retail experience, schedule flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and ability to lift up to 50 pounds.
DNAM Brands: Manages and licenses a portfolio of global fashion brands.
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
Collectors: Providing authentication and grading services for high-value collectibles.
4+ YOE4+ years customer relations experience; high school diploma required, college preferred; experience with claims, shipping, de-escalation; strong communication, problem-solving, and organizational skills; Google Workspace and Salesforce experience preferred.
National Veterinary Associates: Operates a network of veterinary hospitals and pet resorts.
Veterinary experience required; prior CSR Lead or front desk supervisory experience preferred; strong client communication, conflict resolution, and leadership skills; familiarity with veterinary practice management software; ability to multitask in a fast-paced environment.
Sunny Health & Fitness: Sells and distributes home exercise and fitness equipment.
3+ YOE3+ years customer service experience; lead/supervisory experience preferred; Zendesk or similar experience; Microsoft Office proficiency; coaching, data analysis, and strong communication skills.
Eisner Health: Provides comprehensive primary, dental, and mental health services.
2+ YOEHigh school diploma; 2+ years medical clerical front-office experience; English and Spanish fluency; proficient with computer systems and phone equipment; strong customer service.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOERequires 2+ years of retail experience in a customer-focused environment, full-time flexibility, computer proficiency, strong communication and organization skills, and ability to lift up to 50 pounds.
Optima Tax Relief: Provides professional tax resolution and IRS debt relief services.
1+ YOEHigh school diploma, 1+ years relevant experience, supervisory experience preferred; skills in call review, coaching, KPI management, Microsoft Office/Outlook, 35 WPM typing, strong communication and leadership.