417 customer experience lead jobs at 246 companies in Santa Rosa, CA
5d
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Customer Experience Lead - Full Time
Pinole, California, United States
$18/hr OnsitePart Time
1+ YOECustomer service mindset, communication and problem-solving skills, organization, attention to detail, and ability to lead associates. One or more years of retail experience preferred.
register
8h
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Experience Lead, Pine Street
San Francisco, California, United States
$21/hr OnsiteFull Time
1+ YOERequires at least 1 year of customer service or related experience, CPR/AED certification or willingness to obtain, strong communication skills, computer literacy, and flexible availability.
LPMS, Equifit
2mo
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Customer Experience Strategy & Operations Lead
New York City or San Francisco
$230k-$270k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer support/success strategy & operations, 3+ years people leadership, strong project management, analytics, and AI-first approach; experience with CX tech stack and forecasting.
Zendesk, Gainsight, Decagon
2mo
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Customer Experience GTM Lead
San Francisco, California, United States
$204k-$319k/yr OnsiteFull Time
Proven CX/go-to-market leadership in professional services, ability to build pipeline and hit revenue targets, experience developing account-based growth strategies, executive presence, and mentoring/people development experience.
1d
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Guest Experience Lead | Fillmore St
San Francisco or United States or California
OnsiteFull Time
Lead guest experience operations in a full-time retail store role in San Francisco.
2d
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Customer Experience Supervisor I - Coddingtown Ctr
Santa Rosa, California, United States
$25-$32/hr OnsiteFull Time
Leads customer service and checkout operations, coaches associates, coordinates hiring and training, manages schedules, and supports sales, safety, shrink, productivity, and performance standards.
Point of Sale, Mobile Point of Sale, Satellite Registers, Microsoft?
6h
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Customer Success Lead
San Francisco, California, United States
$160k-$190k/yr HybridFull Time
4+ YOERequires 4–8+ years in customer success, account management, solutions, or customer-facing roles; B2B customer management experience; technical product knowledge; and a record of driving adoption, retention, expansion, and measurable outcomes.
1w
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Customer Success Lead
New York City or San Francisco
HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in customer success, account management, or related work, including 2+ years with climate or sustainability reporting customers; real estate experience, leadership, analytical, communication, and process-design skills.
GRESB, TCFD, CDP
3mo
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Lead Customer Success Manager
San Francisco, California, United States
$120k-$130k/yr OnsiteFull Time
4+ YOE4-5 years in enterprise customer success/B2B SaaS, with emphasis on renewals/expansion; fintech or insurance experience; strong communication and leadership.
1mo
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Senior Customer Support Lead
Denver or San Francisco or Madison
$140k-$180k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Intercom
2w
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Customer Support Lead
San Francisco, California, United States
$200k-$270k/yr HybridFull Time
5+ YOERequires 5+ years in customer, technical support, or customer success, team leadership, support operations building, metrics expertise, AI tooling familiarity, and technical customer experience.
AI, Linux, NVIDIA, AMD
2mo
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Retail Customer Service Lead
Dubuque or Waterloo or San Francisco or Los Angeles
OnsiteFull Time
2+ YOE2+ years retail experience, leadership experience preferred, full-time availability including evenings/weekends/holidays, proficient with computer applications, strong communication, ability to work under pressure, strong organization.
2w
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Customer Operations Lead
San Francisco or United States
$100k-$250k/yr RemoteFull Time
Manage and run customer support, resolve tier 1-3 tickets, build and maintain knowledge bases and AI automations, strong communication, Stripe experience, prior support and people management experience.
Stripe, Wispr Flow
1mo
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Customer Service Lead NC, CA Job 292.26
Santa Rosa, California, United States
$20-$24/hr OnsiteFull Time
High school diploma/GED, valid driver\u0000s license, experience in customer service/retail, ability to perform supervisory duties, point-of-sale operation, clear written/verbal communication, ability to lift up to 75 lbs.
Point-of-Sale
3w
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Defense Customer Success Lead
San Francisco or Norfolk or San Diego or Honolulu or United States
$100k-$150k/yr HybridFull Time
Sofar Ocean: A building marine hardware and software to provide ocean intelligence and support operational decision-making.
5+ YOE5+ years working with the U.S. DoD, active SECRET clearance, U.S. citizenship, experience deploying technologies in theater, strong communication and problem-solving, willingness to travel extensively.
Spotter
1mo
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Lead Customer Service Representative
Berkeley, California, United States
$26-$36/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ year customer service in veterinary/dental/medical setting; POS experience preferred; payment processing, billing/insurance knowledge, veterinary terminology and strong communication and multitasking skills.
Point-of Sale (POS)
1mo
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GTM & Customer Success Lead – AI Platform
Austin or San Francisco or New York City or Gurugram
$135k-$190k/yr RemoteFull Time
6+ YOE6+ years in enterprise SaaS/AI/legal tech or customer success; experience with pilots, onboarding, adoption, strategic account management, and cross-functional collaboration.
1w
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Customer Success: Research Sites
San Francisco, California, United States
HybridFull Time
Customer success, account management, or B2B growth experience with mid-market accounts; autonomy, customer relationship skills, user research ability, and independent project execution. SQL proficiency is preferred.
SQL
3mo
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Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise) (Chicago, IL, US)
Chicago or Atlanta or New York City or Bridgewater or Dallas or San Francisco
$98k-$233k/yr HybridFull Time
10+ YOE10+ years in presales/solution architecture/technical consulting; Google Cloud expertise; strong executive engagement; travel up to 50%
Google Cloud Platform, Generative AI, Customer Experience
1w
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr FieldTemporary
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
USA Hire, USAJOBS
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