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Customer Experience Lead - Full Time
Vacaville, California, United States
$18/hr OnsiteFull Time
Provide excellent customer service, lead and coach front-end associates, manage checkout and merchandising, troubleshoot transactions, and work flexible schedules including nights/weekends.
2mo
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Customer Experience Manager
San Francisco, California, United States
$125k-$240k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years customer support; 2+ years in a lead/management role; experience with Zendesk/Intercom; consumer software/hardware; build knowledge bases and self-service tools; work with outsourced vendors.
Zendesk, Intercom
1mo
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Customer Experience Strategy & Operations Lead
New York City or San Francisco
$230k-$270k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer support/success strategy & operations, 3+ years people leadership, strong project management, analytics, and AI-first approach; experience with CX tech stack and forecasting.
Zendesk, Gainsight, Decagon
1mo
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Customer Experience GTM Lead
San Francisco, California, United States
$204k-$319k/yr OnsiteFull Time
Proven CX/go-to-market leadership in professional services, ability to build pipeline and hit revenue targets, experience developing account-based growth strategies, executive presence, and mentoring/people development experience.
3mo
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Customer Support Lead
San Francisco, California, United States
$120k-$160k/yr OnsiteFull Time
4+ YOE4+ years in customer support with lead-level experience; proven ability to reduce escalations, collaborate cross-functionally, and build scalable processes.
1mo
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Guest Experience Lead | HILLSDALE MALL
San Mateo, California, United States
$24-$28/hr OnsiteFull Time
1+ YOE1 year retail or customer experience, some leadership/mentoring experience, ability to travel to assigned store, flexible availability including mornings, evenings, weekends and holidays, ability to lift up to 30 lbs, customer-facing communication and problem-solving skills.
4mo
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Customer Success Lead
New York City or San Francisco
HybridFull Time
Experience in customer success or solutions engineering at a blockchain/fintech infrastructure company; enterprise B2B sales experience; strong cross-functional collaboration; ability to build CS from scratch.
1mo
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Studio Experience Lead - Moutain View, CA
Mountain View, California, United States
$28-$33/hr OnsiteFull Time
High school diploma, ability to lift 30 lbs, flexible schedule including mornings/evenings/weekends/holidays, strong interpersonal and sales skills; 2+ years sales/customer service and 1+ year coaching preferred.
Axle, MBO
2mo
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Lead Customer Success Manager
San Francisco, California, United States
$120k-$130k/yr OnsiteFull Time
4+ YOE4-5 years in enterprise customer success/B2B SaaS, with emphasis on renewals/expansion; fintech or insurance experience; strong communication and leadership.
4w
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Customer Experience Customer Success Specialist (Remote)
San Jose or Research Triangle Park
$173k-$222k/yr HybridFull Time
3+ YOEBachelor's (or equivalent) plus substantial related experience; expert-level technical certification (e.g., CCIE); deep product and AI analytics knowledge; ability to lead complex adoption strategies and run technical workshops.
1mo
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Senior Customer Support Lead
Denver or San Francisco or Madison
$140k-$180k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Intercom
2w
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Manager, Consumer Experience
San Leandro, California, United States
$131k-$145k/yr OnsiteFull Time
8+ YOE8+ years in customer experience/contact center operations, experience with outsourced contact center partners, strong communication, analytics, and ability to lead cross-functional CX initiatives.
Salesforce Service Cloud, Zendesk, Five9
2w
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Customer Operations Lead
San Francisco or Singapore
OnsiteFull Time
Experience in customer or business operations, strong judgment in customer-facing situations, high attention to detail, ability to manage many concurrent threads, and familiarity using AI tools to improve productivity.
ChatGPT, Claude, Cursor
2mo
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Customer Service Lead NC, CA Job 238.26
Hayward, California, United States
$20-$24/hr OnsiteFull Time
0+ YOECustomer Service Lead with high school diploma, valid driver’s license, prior supervisory experience a plus.
1mo
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Customer Success Lead
Menlo Park, California, United States
OnsiteFull Time
3+ YOEBachelor's degree required; 3+ years in customer success/experience at high-growth startups preferred. Strong analytical, communication, and technical curiosity; experience building systems, dashboards, and mentoring teams.
1mo
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Lead, Customer Advocacy
Canada or United States or Los Angeles or San Francisco
$89k-$139k/yr RemoteFull Time
3+ YOE5+ Mgmt5+ years people management (or equivalent), 3+ years customer support/complaint resolution, experience with QA, escalations, vendor management, SLAs/KPIs, strong analytical, communication, and stakeholder management skills.
1mo
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Customer Technical Lead
San Jose, California, United States
$170k-$215k/yr OnsiteFull Time
15+ YOE15+ years semiconductor experience; strong knowledge of power architecture and datacenter power products; experience with multiphase VRs and embedded SoCs; excellent technical and executive communication; Bachelor's required, Master's in power engineering preferred.
SIMPLIS
2mo
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Customer Insights Lead
Palo Alto, California, United States
$116k-$159k/yr HybridFull Time
3+ YOE3+ years in market research, strong stakeholder management, project management, data storytelling; healthcare/medical tech experience preferred.
PowerPoint, Data visualization, Market research tools
2w
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Retail Customer Service Lead
Mesa or Waterloo or San Francisco or Los Angeles
OnsiteFull Time
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability with evenings/weekends/holidays; computer proficiency; strong communication; ability to lift up to 50+ lbs.
POS
3d
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Defense Customer Success Lead
San Francisco or Norfolk or San Diego or Honolulu or United States
$100k-$150k/yr HybridFull Time
Sofar Ocean: A building marine hardware and software to provide ocean intelligence and support operational decision-making.
5+ YOE5+ years working with the U.S. DoD, active SECRET clearance, U.S. citizenship, experience deploying technologies in theater, strong communication and problem-solving, willingness to travel extensively.
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