189 customer experience lead jobs at 98 companies in Smithfield, VA

4w
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Customer Experience Lead - Full Time
Virginia Beach, Virginia, United States
OnsiteFull Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOERetail experience and customer-service skills; ability to lead and coach associates, manage front-end operations, handle transactions, and work nights/weekends/holidays.
6d
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Guest Experience Lead | Town Center Virginia Beach
Virginia Beach, Virginia, United States
$24-$27/hr OnsiteFull Time
lululemon
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
3mo
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PT Customer Lead (502715)
Suffolk, Virginia, United States
OnsitePart Time
Ahold Delhaize
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
Part-time customer lead in retail; customer service experience preferred; strong communication skills.
2w
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Customer Experience Supervisor I - Peninsula Twn Ctr
Hampton, Virginia, United States
$20-$25/hr OnsiteFull Time
JCPenney
JCPenney: Retailer of apparel, home goods, and beauty products.
Leads customer service and sales, coaches associates, manages checkout operations, coordinates hiring and training, optimizes staffing, and supports safety, shrink, productivity, and performance standards.
Point of Sale, Mobile Point of Sale, Satellite Registers
1mo
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PT Customer Lead
Colonial Heights, Virginia, United States
OnsiteFull Time
Food Lion
Food Lion: Regional grocery chain committed to affordable, fresh food.
Provide friendly, accurate front-end customer service, operate register and scanners, assist customers and maintain front-end standards; must meet age and physical requirements.
cash register, lottery machine, scanner, computer, calculator, smart devices
1mo
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Front Desk Patient Experience Lead
Norfolk, Virginia, United States
$18-$23/hr OnsiteFull Time
Atlantic Vision Partners
Atlantic Vision Partners: Operates a network of integrated ophthalmology and optometry practices.
1+ YOEOversee front desk operations, mentor staff, resolve patient concerns, maintain HIPAA/OSHA compliance, knowledge of insurance/prior auth, 1+ year front desk experience or CHAA/CPSS, Microsoft Office proficiency.
Microsoft Office
1mo
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Defense Customer Success Lead
San Francisco or Norfolk or San Diego or Honolulu or United States
$100k-$150k/yr HybridFull Time
Sofar Ocean: A building marine hardware and software to provide ocean intelligence and support operational decision-making.
5+ YOE5+ years working with the U.S. DoD, active SECRET clearance, U.S. citizenship, experience deploying technologies in theater, strong communication and problem-solving, willingness to travel extensively.
Spotter
1mo
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Team Lead
Colonial Heights, Virginia, United States
$18/hr OnsiteFull Time
GO Car Wash
GO Car Wash: Provides express automated car washing and vehicle detailing services.
0.5+ YOEMinimum 6 months customer service or sales experience; car wash experience preferred; must deliver excellent customer service, communicate clearly, lead by example, and organize team tasks.
1mo
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Lead Customer Service Representative - Walk In Center
Portsmouth or Norfolk
$18/hr OnsiteFull Time
TTEC
TTECNASDAQ: TTEC: Provides global customer experience technology and business process outsourcing
High school diploma or equivalent; supervisory/lead experience preferred; data entry and inventory experience (6 months preferred); skilled in MS Office and spreadsheets; 35 wpm data entry; dependable and detail oriented.
Microsoft Office, Microsoft Excel
1mo
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Lead Customer Service Advisor
Portsmouth, Virginia, United States
$13-$18/hr OnsiteFull Time
Pep Boys
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma, 3+ years service industry experience, valid driver's license, strong automotive service/parts knowledge, leadership and coaching skills, ability to lift 50 lbs and work days/nights/weekends/holidays.
6d
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Merchandising Lead
Chesapeake, Virginia, United States
$21-$29/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOEMust be 18 or older with 6 months of retail experience and 6 months of customer service experience. Team leadership and supervision experience are preferred.
6d
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Merchandising Lead
Chesapeake or Chesapeake
$21-$29/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
0.5+ YOEMust be 18 or older with 6 months of retail experience and 6 months of customer service experience; team leadership and supervision experience preferred.
forklift
2mo
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Shift Lead
Norfolk, Virginia, United States
OnsitePart Time
Insomnia Cookies
Insomnia Cookies: Retail bakery chain specializing in late-night cookie delivery.
1+ YOE1+ year customer-service experience, POS experience preferred; ability to lift 40 lbs; legal authorization to work in US; outstanding communication, time management, and people skills; must be 18+.
Point of Sale
1w
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Front Desk Lead Coordinator
Williamsburg, Virginia, United States
$22/hr OnsiteFull Time
Spinnaker Resorts
Spinnaker Resorts: Develops and manages timeshare resorts and vacation properties.
2+ YOEHigh school diploma or GED; 2+ years as a lead supervisor, front office manager, or administrative assistant. Requires computer proficiency, accurate data entry, communication, flexibility, and conflict management.
SPI, CRMS
1mo
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Lead Customer Service Representative - Walk In Center
Portsmouth or Norfolk
$18/hr OnsiteFull Time
Percepta
Percepta: Provides customer experience and business services for automotive brands.
High school diploma or equivalent; 6 months inventory/data entry experience preferred; skilled in Microsoft Office and spreadsheets; 35 WPM data entry; dependable, detail oriented; leadership experience to delegate and support a team.
Microsoft Office
1mo
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Lead Customer Service Representative - Walk In Center
Portsmouth, Virginia, United States
$18/hr OnsiteFull Time
Percepta
Percepta: Provides customer experience outsourcing for the automotive industry.
0.5+ YOEHigh school diploma or equivalent; supervisory/leadership duties; data entry (35 wpm); MS Office proficiency; 6 months inventory/data-entry or related experience preferred; dependable and detail oriented.
Microsoft Office
1w
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Shift Lead
Virginia Beach, Virginia, United States
$17-$20/hr OnsiteFull Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOERequires one year of leadership, supervisory, or retail key holder experience and fluent English. PTCB certification or a pharmacy license may be required by state.
1mo
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Customer Service Rep Lead
Sandston, Virginia, United States
$17-$18/hr OnsiteFull Time
SBM Management Services
SBM Management Services: Provider of commercial facility maintenance and janitorial services.
1+ YOEHigh school diploma/GED and 1+ year related experience; CPR/AED/First Aid required; ability to operate cleaning equipment, lift to 35 lbs, read instructions, and communicate effectively.
3mo
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Lead Instructor
Virginia Beach, Virginia, United States
OnsiteFull Time
The Little Gym
The Little Gym: Physical development and enrichment centers for children.
Lead instructor to teach gymnastics-based classes, provide excellent customer service, and create a warm, fun environment for children. Background in child development, physical education, or gymnastics preferred.
3d
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Department Lead
Virginia Beach, Virginia, United States
$16-$25/hr OnsiteFull Time
US Foods
US FoodsNYSE: USFD: Distributes food and supplies to restaurants and healthcare facilities.
3+ YOERequires three years in retail, restaurant, or customer service; high school diploma or equivalent; computer proficiency; and flexible availability including weekends and holidays. Lead experience preferred.