462 customer experience lead jobs at 227 companies in Trumbull, CT
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Customer Experience Lead - Full Time
New York City, New York, United States
$18/hrOnsitePart Time
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOEAt least 1 year of retail experience is preferred. Requires customer service, leadership, communication, problem-solving, organization, flexibility, and the ability to work nights, weekends, and holidays.
The RealRealNASDAQ: REAL: Online marketplace for authenticated luxury resale and consignment.
2+ YOERequires 2+ years of retail experience, flexible holiday/evening/weekend availability, customer service, sales, problem-solving, organization, time management, and a professional demeanor. Google Suite and Salesforce preferred.
Best Cleaners: Environmentally friendly dry cleaning and garment tailoring services.
Friendly, customer-focused service; ability to process transactions, handle garments, lift up to 30 lbs, multitask in a fast-paced environment; willingness to learn.
Waste Harmonics Keter: Provides data-driven managed waste and recycling solutions for businesses.
Experience leading customer operations teams, coaching and developing staff, managing escalated issues, strong communication and organizational skills; high school diploma required, college preferred.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOERequires 2+ years of customer-focused retail experience, computer proficiency, strong communication, organization, composure under pressure, and flexibility for evenings, weekends, and holidays.
Guest Experience Lead | Danbury Fair Mall | 6-month Contract
Danbury, Connecticut, United States
$23-$26/hrOnsiteFull Time
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOE1 year retail or customer experience, some leadership/mentoring experience, ability to travel to store, eligible to work in country; high school diploma and food/liquor certifications are assets.
iPostal1: Provides digital mailbox and virtual business address solutions.
Customer service lead experience preferred; strong communication, active listening, organization, attention to detail, and ability to learn internal systems.
Campbell'sNasdaq: CPB: Manufacturer of branded soups, snacks, and beverage products.
6+ YOEBachelor's degree, 6 years CPG sales or customer-facing commercial experience, proven ability to deliver net sales and profit targets, trade management and promotional planning experience, strong analytical skills with Circana/NielsenIQ and retailer POS, negotiation and presentation skills.
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yrHybridFull Time
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
Bass Pro Shops: Operates outdoor retail stores and manufactures recreational fishing boats.
2+ YOEHigh school diploma, 2+ years retail sales experience, supervisory experience preferred, proficiency with PC-based systems and point-of-sale, ability to lift up to 100 lbs, strong interpersonal and presentation skills.
Retail Lead Associate (Reduced-Time), Customer Experience Operations
Commack, New York, United States
$20/hrOnsitePart Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
1+ YOEHigh school diploma or equivalent, 18+ years old, and 1+ year retail/customer-facing or leadership or Amazon experience; able to lift up to 49 lbs and work flexible hours.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOERequires 2+ years of customer-focused retail experience, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Energy Distribution Partners: Distributes propane and provides HVAC services across the United States.
3+ YOEHigh school diploma/GED, 3+ years customer service experience, strong phone communication, attention to detail across systems, reliable attendance and process adherence.
Energy Distribution Partners: Distributor of propane and light fuels to residential and commercial customers.
3+ YOEHigh school diploma/GED, 3+ years customer service experience, phone-based communication skills, ability to track details across systems, reliable attendance, and follow processes.
Oakbrook Terrace or Bloomfield or Hartford or Chicago
OnsiteFull Time
Vixxo: Provides tech-enabled facilities management and equipment maintenance services.
3+ YOERequires a high school diploma or equivalent and 3–5 years in customer service, retention, business development, or account management. Microsoft Office experience required; Siebel and database experience is a plus.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, Siebel
Stratton Amenities: Provides concierge and front desk services for residential properties.
1+ YOELead concierge role requiring 1-3 years hospitality experience, strong leadership, service excellence, and coordination with property management.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOE1+ year leadership or key-holder retail experience; fluent English; ability to manage cash handling, inventory, customer service, and basic store systems.