772 customer experience lead jobs at 357 companies in Tustin, CA
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Customer Experience Lead - Full Time
Oceanside, California, United States
$18/hrOnsitePart Time
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOECustomer service mindset, leadership and communication skills, problem-solving ability, organization, flexibility, and 1+ years of retail experience preferred.
Sender One: Operates premium indoor climbing gyms and fitness centers.
1+ MgmtLead and coach front-line staff, resolve escalated customer issues, oversee on-shift training, require 1+ years supervisory experience and top rope certification; familiarity with Google Suite and Rock Gym Pro preferred.
Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Sloomoo Institute: Operates interactive sensory museums centered on slime and creative play.
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
Samyang America: Distributes and markets instant noodles and packaged food products.
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
Aero: Premium semi-private jet flights between exclusive leisure destinations.
Luxury hospitality experience, fluent English communication, flexible availability for nights, weekends, holidays, flying, and reserve duty; ability to lift 100 lbs, report within 120 minutes, and meet U.S. work and foreign-country requirements.
Heyday: Operates studios providing personalized facial treatments and skincare advice.
Requires exceptional customer service, problem-solving, communication, organization, product recommendation, multitasking, and team collaboration skills, with flexibility for weekends, opening, and closing shifts.
Equinox: Operates luxury health clubs and high-performance lifestyle brands globally.
1+ YOERequires at least 1 year of customer service or related experience, strong communication and multitasking skills, computer literacy, CPR/AED certification or willingness to obtain, and flexible availability.
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store. High school diploma/GED is preferred.
British Customs: Manufacturer and retailer of aftermarket Triumph motorcycle parts.
5+ YOERequires 5+ years in customer service or inside sales, strong communication, multitasking, recordkeeping, and Microsoft Office and Google Products proficiency; Shopify or Gorgias experience is a plus.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Google Products, Shopify, Gorgias, CRM
Vallarta Supermarkets: Supermarket chain specializing in authentic Hispanic and Latin groceries.
Prior cashiering or retail front-end experience required, with leadership, coaching, communication, training, customer service, basic math, and Microsoft Office proficiency. English fluency required.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Goodwill Southern California: Funds employment services through the sale of donated goods.
1+ YOE1+ MgmtRequires 1 year of supervisory and e-commerce experience, computer proficiency in Windows, Word, Excel, and email, confidentiality, minimal supervision, and shift flexibility with overtime as needed.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOERequires 2+ years of customer-focused retail experience, schedule flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and ability to lift up to 50 pounds.
DNAM Brands: Manages and licenses a portfolio of global fashion brands.
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
Vallarta Supermarkets: Family-owned grocery chain specializing in Hispanic and Latin American products.
Prior cashiering or retail front-end experience, leadership and coaching skills, basic math, Microsoft Office proficiency, English fluency, and U.S. work authorization required; high school diploma/GED preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, IT
Collectors: Providing authentication and grading services for high-value collectibles.
4+ YOE4+ years customer relations experience; high school diploma required, college preferred; experience with claims, shipping, de-escalation; strong communication, problem-solving, and organizational skills; Google Workspace and Salesforce experience preferred.
NordsonNasdaq: NDSN: Manufactures precision dispensing and fluid management equipment for industry.
10+ YOE5+ MgmtBachelor's degree and 10+ years in aftermarket, service operations, customer support, or commercial leadership; 5+ years leading multifunctional teams. MBA preferred; capital equipment experience required.
Enterprise Resource Planning (ERP), SAP, Microsoft Office, C4C
National Veterinary Associates: Operates a network of veterinary hospitals and pet resorts.
Veterinary experience required; prior CSR Lead or front desk supervisory experience preferred; strong client communication, conflict resolution, and leadership skills; familiarity with veterinary practice management software; ability to multitask in a fast-paced environment.
Sunny Health & Fitness: Sells and distributes home exercise and fitness equipment.
3+ YOE3+ years customer service experience; lead/supervisory experience preferred; Zendesk or similar experience; Microsoft Office proficiency; coaching, data analysis, and strong communication skills.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, and flexible availability for evenings, weekends, and holidays.
Eisner Health: Provides comprehensive primary, dental, and mental health services.
2+ YOEHigh school diploma; 2+ years medical clerical front-office experience; English and Spanish fluency; proficient with computer systems and phone equipment; strong customer service.