772 customer experience lead jobs at 357 companies in Tustin, CA

3w
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Customer Experience Lead - Full Time
Oceanside, California, United States
$18/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOECustomer service mindset, leadership and communication skills, problem-solving ability, organization, flexibility, and 1+ years of retail experience preferred.
2mo
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SANTA ANA CUSTOMER EXPERIENCE SHIFT LEAD
Santa Ana, California, United States
$23-$24/hr OnsitePart Time
Sender One
Sender One: Operates premium indoor climbing gyms and fitness centers.
1+ MgmtLead and coach front-line staff, resolve escalated customer issues, oversee on-shift training, require 1+ years supervisory experience and top rope certification; familiarity with Google Suite and Rock Gym Pro preferred.
Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro
2d
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Experience Lead
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Sloomoo Institute
Sloomoo Institute: Operates interactive sensory museums centered on slime and creative play.
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
1mo
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Manager, Customer Experience
Brea, California, United States
$101k-$122k/yr OnsiteFull Time
Samyang America
Samyang America: Distributes and markets instant noodles and packaged food products.
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
SAP, Sales & Distribution (SD), ERP, SPS Commerce
16h
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Experience Lead, TEB
Teterboro or Van Nuys
$73k/yr OnsiteFull Time
Aero
Aero: Premium semi-private jet flights between exclusive leisure destinations.
Luxury hospitality experience, fluent English communication, flexible availability for nights, weekends, holidays, flying, and reserve duty; ability to lift 100 lbs, report within 120 minutes, and meet U.S. work and foreign-country requirements.
1d
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Client Experience Lead
Manhattan Beach, California, United States
$16-$21/hr OnsiteFull Time
Heyday
Heyday: Operates studios providing personalized facial treatments and skincare advice.
Requires exceptional customer service, problem-solving, communication, organization, product recommendation, multitasking, and team collaboration skills, with flexibility for weekends, opening, and closing shifts.
Kustomer
6d
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Experience Lead, Sports Club LA
Los Angeles, California, United States
$19/hr OnsiteFull Time
Equinox
Equinox: Operates luxury health clubs and high-performance lifestyle brands globally.
1+ YOERequires at least 1 year of customer service or related experience, strong communication and multitasking skills, computer literacy, CPR/AED certification or willingness to obtain, and flexible availability.
LPMS
3w
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Guest Experience Lead | Third Street Promenade
Santa Monica, California, United States
$24-$28/hr OnsiteFull Time
lululemon
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store. High school diploma/GED is preferred.
2w
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Customer Service Lead
Gardena, California, United States
$15-$20/hr OnsiteFull Time
British Customs
British Customs: Manufacturer and retailer of aftermarket Triumph motorcycle parts.
5+ YOERequires 5+ years in customer service or inside sales, strong communication, multitasking, recordkeeping, and Microsoft Office and Google Products proficiency; Shopify or Gorgias experience is a plus.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Google Products, Shopify, Gorgias, CRM
1w
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Customer Service Lead
Duarte, California, United States
$21-$25/hr OnsiteFull Time, Part Time
Vallarta Supermarkets
Vallarta Supermarkets: Supermarket chain specializing in authentic Hispanic and Latin groceries.
Prior cashiering or retail front-end experience required, with leadership, coaching, communication, training, customer service, basic math, and Microsoft Office proficiency. English fluency required.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Customer Service Lead
Los Angeles, California, United States
$21/hr OnsiteFull Time
Goodwill Southern California
Goodwill Southern California: Funds employment services through the sale of donated goods.
1+ YOE1+ MgmtRequires 1 year of supervisory and e-commerce experience, computer proficiency in Windows, Word, Excel, and email, confidentiality, minimal supervision, and shift flexibility with overtime as needed.
Windows, Microsoft Word, Microsoft Excel, E-mail
2w
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Retail Customer Service Lead
Tustin, California, United States
$18-$31/hr OnsiteFull Time
PetSmart
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOERequires 2+ years of customer-focused retail experience, schedule flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and ability to lift up to 50 pounds.
POS
2w
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Customer Service Lead (Shopify)
Commerce, California, United States
$20-$23/hr OnsiteFull Time
DNAM Brands
DNAM Brands: Manages and licenses a portfolio of global fashion brands.
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
TikTok Shop, Microsoft Shopify, Whatnot
6d
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Customer Service Lead
Duarte, California, United States
$21-$25/hr OnsiteFull Time
Vallarta Supermarkets
Vallarta Supermarkets: Family-owned grocery chain specializing in Hispanic and Latin American products.
Prior cashiering or retail front-end experience, leadership and coaching skills, basic math, Microsoft Office proficiency, English fluency, and U.S. work authorization required; high school diploma/GED preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, IT
4w
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Senior Customer Relations Lead
Santa Ana, California, United States
$30/hr OnsiteFull Time
Collectors
Collectors: Providing authentication and grading services for high-value collectibles.
4+ YOE4+ years customer relations experience; high school diploma required, college preferred; experience with claims, shipping, de-escalation; strong communication, problem-solving, and organizational skills; Google Workspace and Salesforce experience preferred.
Google Workspace, Salesforce
1d
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Senior Manager, Customer Experience (Service & Arftermarket Senior Manager)
Carlsbad, California, United States
OnsiteFull Time
Nordson
NordsonNasdaq: NDSN: Manufactures precision dispensing and fluid management equipment for industry.
10+ YOE5+ MgmtBachelor's degree and 10+ years in aftermarket, service operations, customer support, or commercial leadership; 5+ years leading multifunctional teams. MBA preferred; capital equipment experience required.
Enterprise Resource Planning (ERP), SAP, Microsoft Office, C4C
3mo
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Customer Service Representative Lead
Long Beach, California, United States
$21-$26/hr OnsiteFull Time
National Veterinary Associates: Operates a network of veterinary hospitals and pet resorts.
Veterinary experience required; prior CSR Lead or front desk supervisory experience preferred; strong client communication, conflict resolution, and leadership skills; familiarity with veterinary practice management software; ability to multitask in a fast-paced environment.
Avimark, eVet, Cornerstone
1mo
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Customer Service Lead
City of Industry, California, United States
OnsiteFull Time
Sunny Health & Fitness
Sunny Health & Fitness: Sells and distributes home exercise and fitness equipment.
3+ YOE3+ years customer service experience; lead/supervisory experience preferred; Zendesk or similar experience; Microsoft Office proficiency; coaching, data analysis, and strong communication skills.
Zendesk, Microsoft Office Suite
1w
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Retail Customer Service Lead
Aliso Viejo, California, United States
OnsiteFull Time
PetSmart
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, and flexible availability for evenings, weekends, and holidays.
Point-of-sale (POS) systems
3mo
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LEAD CUSTOMER REGISTRATION REPRESENTATIVE
Los Angeles, California, United States
$24-$29/hr OnsiteFull Time
Eisner Health
Eisner Health: Provides comprehensive primary, dental, and mental health services.
2+ YOEHigh school diploma; 2+ years medical clerical front-office experience; English and Spanish fluency; proficient with computer systems and phone equipment; strong customer service.
EMR, Office Suite, Telephone System, Computer

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