3,071 customer experience manager jobs at 1,169 companies in Barrington, RI
3w
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Customer Experience Manager
Boston, Massachusetts, United States
RemoteFull Time
3+ YOERequires 3–5 years in customer success, support, account management, or operations; healthcare or SaaS experience; strong communication, organization, project management, and cross-functional collaboration skills; Zendesk experience.
Zendesk
1w
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Customer Experience Manager
Somerville or Reston
$60k-$68k/yr HybridFull Time
1+ YOEBachelor's degree in a relevant field and 1+ year in customer support or customer-facing work. Requires strong communication, problem-solving, relationship-building, cross-functional collaboration, and customer-centric skills.
CRM, email, Salesforce, GetFeedback, API, Elasticsearch, Python
1w
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Customer Experience Manager
Walpole, Massachusetts, United States
$20/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication and multitasking skills, creative thinking, and ability to work flexible retail shifts.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Customer Experience Coordinator
Attleboro, Massachusetts, United States
$17-$18/hr OnsitePart Time
1+ YOE0.5+ MgmtMinimum 1 year retail and 6 months leadership experience. Flexible availability including nights and weekends. Strong merchandising, multitasking, communication, organizational skills; ability to train associates and handle customer issues.
POS
3w
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Director, Customer Experience
Brighton, Massachusetts, United States
$130k-$150k/yr HybridFull Time
10+ YOEBachelor's degree required (Master's preferred),10+ years progressive health plan/member experience with team leadership, managed care grievances/appeals, billing/enrollment, CRM/telephony/portal oversight, ability to obtain U.S. government security clearance, authorized to work in the U.S.
2w
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Customer Experience Communications Operations Manager
Boston or San Francisco
$130k-$165k/yr HybridFull Time
8+ YOERequires 8+ years in customer communications operations, incident or change management, or comparable B2B SaaS operations; dashboarding, process design, editorial judgment, regulated environments, and customer-stack experience.
Salesforce, Zendesk, Gainsight, SQL
2d
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Customer Experience Lead - Full Time
Braintree, Massachusetts, United States
$17/hr OnsitePart Time
1+ YOEOne or more years of retail experience preferred; requires customer service, associate leadership, communication, problem-solving, organization, flexibility, and operational accuracy.
1d
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Customer Experience Rep- Staples Promotional Products
Framingham or Wildwood or United States
$19-$21/hr RemoteFull Time
2+ YOERequires 2+ years of customer service, order management, or sales support experience; 1+ year with Microsoft Office and Microsoft Teams; CRM and order-processing platform experience; strong communication and problem-solving skills.
Microsoft Teams, Microsoft Office, CRM
21h
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Customer Experience Marketing Specialist
Nashville or Boston or Dallas or Chicago or Raleigh
$68k-$102k/yr HybridFull Time
Bachelor’s degree and experience managing customer experience, demonstration, sales-enablement, event, product, or cross-functional corporate programs. Requires strong project, stakeholder, communication, and organizational skills.
EcoStruxure Power Mobile Lab, Coursera
1d
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Customer Experience Lead
Medford, Massachusetts, United States
$21/yr OnsiteFull Time
2+ YOERequires 2–3 years of retail leadership or customer experience in a high-volume environment, POS experience, team coaching ability, strong communication, emotional intelligence, and background-check eligibility.
POS systems, Google
1d
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Guest Experience Manager
Boston, Massachusetts, United States
$70k-$75k/yr OnsiteFull Time
2+ YOE2+ MgmtRequires 2 years of hotel Guest Experience or Front Office management experience, college education, Windows and spreadsheet/word-processing proficiency, communication skills, and ability to lift up to 50 pounds.
Windows, Opera, Alice, Relay
1mo
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Resident Experience Manager - Girard
Boston, Massachusetts, United States
$69k-$84k/yr OnsiteFull Time
Experience in property management, hospitality, or retail; customer service and sales skills; high school diploma or equivalent; valid driver’s license if role requires vehicle use; computer literacy and strong communication.
3d
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Manager of Loyalty & Customer Experience Programs
Watertown or Boston
$112k-$120k/yr HybridFull Time
5+ YOE5+ years in loyalty, membership, lifecycle, or customer experience programs, preferably e-commerce, subscription, or DTC; requires analytics, ROI analysis, vendor and budget management, and cross-functional collaboration.
Yotpo, Smile, Antavo, Talon One, BetterUp
1mo
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Resident Experience Manager - Girard
Boston, Massachusetts, United States
$69k-$84k/yr OnsiteFull Time
Experience in property management, hospitality, or retail; customer service and sales skills; computer literate; valid driver\u0019s license when operating a vehicle; flexible schedule including weekends.
3mo
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Director, Customer Experience & Scaled Success
Boston, Massachusetts, United States
$116k-$215k/yr HybridFull Time
8+ YOE8-10+ years in Customer Success/Experience, lifecycle programs, and scalable engagement systems; strong cross-functional leadership and data-driven mindset.
3w
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VP, Product Payments Experience & Customer Loyalty
Boston, Massachusetts, United States
$250k-$300k/yr HybridFull Time
15+ YOE5+ Mgmt15+ years product management with 5+ years leading at VP level; deep payments and global market experience; expertise in conversion optimization, loyalty programs, analytics, AI-enabled product development, and executive leadership.
Amplitude, Mixpanel, Looker, Tableau, Figma, Jira, Confluence
1mo
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Customer Experience Lead (Keyholder) - Boston
Boston or Brooklyn
$26-$30/hr OnsiteFull Time
2+ YOE2+ years retail/customer-facing experience; flexible hours including evenings, weekends and holidays; strong communication, problem-solving, organization, and coaching skills; luxury/consignment retail preferred.
Google Suite, Salesforce, Mac iOS
1mo
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Customer Experience Supervisor I - Dartmouth Mall
North Dartmouth, Massachusetts, United States
$22-$28/hr OnsiteFull Time
Lead and coach store associates and cashiers, drive customer service and sales, manage scheduling, hiring, training, and checkout operations, and monitor POS productivity metrics.
Point of Sale, Mobile Point of Sale
2mo
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Pro Experience Manager
Wareham, Massachusetts, United States
$50k-$60k/yr OnsiteFull Time
2+ YOE1+ MgmtMinimum 2+ years related retail experience with 1+ year leadership; HS/GED; ability to work flexible schedule including nights/weekends/overtime; coach associates, manage Pro customer experience, and enforce safety/SOPs.
Knowledge Depot (KD), hdPhone
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