522 customer experience manager jobs at 281 companies in Rhode Island
3w
Save
Mark Applied
Hide
Customer Experience Manager - 8336 N Providence
North Providence, Rhode Island, United States
$19/hr OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to work flexible shifts.
cash register
4d
Save
Mark Applied
Hide
Customer Experience Coordinator
East Providence, Rhode Island, United States
$17-$18/hr OnsiteFull Time
1+ YOE0.5+ MgmtRequires flexible availability including nights and weekends, one year of retail experience, six months of leadership experience, strong communication and organizational skills, multitasking ability, and the ability to train others.
2w
Save
Mark Applied
Hide
Senior Customer Experience Specialist - Benefits
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$106k-$135k/yr RemoteFull Time
Requires strong Benefits product or administration experience in HRIS, payroll, or SaaS; complex escalation management; cross-functional collaboration; QA, coaching, training, problem-solving, and stakeholder management skills.
HRIS, SaaS, User Acceptance Testing (UAT)
1w
Save
Mark Applied
Hide
Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
2w
Save
Mark Applied
Hide
Senior Manager, User Experience
United States or Melville or Arizona or Delaware or Florida or Georgia or Kentucky or Nevada or New Jersey or New York or North Carolina or Ohio or Rhode Island or South Carolina or Tennessee or Texas or Virginia or Washington
$156k-$195k/yr RemoteFull Time
10+ YOE2+ MgmtBachelor's degree in marketing or related field; 10+ years of UX leadership experience, including 2+ years managing designers; customer research, executive presentation, portfolio, Figma, and analytics experience.
Figma, Amplitude, AI
3d
Save
Mark Applied
Hide
Client Experience Manager, Pharmacy Benefits Management
Minnesota or Arkansas or Idaho or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or New Mexico or Michigan or California or Maine or North Dakota or Kansas or Indiana or New Jersey or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$47k-$122k/yr RemoteFull Time
5+ YOERequires 5+ years in pharmacy, pharmacy benefits management, or insurance; high school diploma/GED; travel up to 25%; certified pharmacy technician, Salesforce, and bachelor's degree preferred.
Salesforce
3mo
Save
Mark Applied
Hide
Customer Service Manager
North Providence, Rhode Island, United States
OnsiteFull Time
1+ YOE1+ Mgmt1-3 years of supervisory/leadership experience in retail grocery; Bachelor's degree in Business Administration, Retail Management, or related field (preferred); strong leadership, communication, and customer service skills.
1mo
Save
Mark Applied
Hide
Customer Success Manager II
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yr RemoteFull Time
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
2mo
Save
Mark Applied
Hide
Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
6d
Save
Mark Applied
Hide
Manager, Customer Success - Enterprise
United States or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Washington or Colorado or Hawaii or Illinois or Maine or Minnesota or Nevada or Ohio or Rhode Island or Vermont or Virginia or District of Columbia
$104k-$175k/yr RemoteFull Time
5+ YOE3+ MgmtRequires 5+ years in Customer Success or a related client-facing role and 3+ years managing people, with success leading high-performing teams and executive customer relationships. Real estate, mortgage, or marketplace experience preferred.
2w
Save
Mark Applied
Hide
Senior Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or District of Columbia
$115k-$120k/yr RemoteFull Time
6+ YOE6–9 years in customer success, account management, or related IT field; strategic account experience; retention and expansion results; Salesforce and Microsoft 365 knowledge; U.S. travel required.
Salesforce, Microsoft 365, Gainsight, ChurnZero
4d
Save
Mark Applied
Hide
Prescription Experience Specialist
Alabama or Arizona or Arkansas or California or Colorado or Connecticut or Delaware or Florida or Georgia or Hawaii or Idaho or Illinois or Indiana or Kansas or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Nevada or New Hampshire or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
RemoteFull Time
Client-facing experience, analytical problem-solving, operational rigor, healthcare background preferred, complex case management, prioritization, data comfort, and ability to learn software and resolve ambiguous problems.
2mo
Save
Mark Applied
Hide
Senior Manager of Customer Support
Alabama or Arizona or Connecticut or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
RemoteFull Time
8+ YOE2+ MgmtBachelor’s degree, 8+ years of customer support experience, 2+ years managing teams, 5+ years leading SaaS support organizations, and experience with Salesforce, Agentforce, and JIRA.
Salesforce, Agentforce, JIRA, Claude, Electronic Health Records (EHR)
2mo
Save
Mark Applied
Hide
Customer Success Manager, Commercial Named
Los Angeles or Raleigh or Toronto or San Francisco or United States or Canada or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$66k-$95k/yr HybridFull Time
BA/BS required; strong communication, product instincts, troubleshooting, and customer-facing skills; experience with account management/tech startups preferred; willing to work EST hours and travel to customer sites; familiarity with accounting ERPs preferred.
Quickbooks Online/Enterprise, Sage 300 CRE/Intacct, Viewpoint Vista/Spectrum, Monday.com, JIRA Service Desk, UserGuiding, OpenPhone, Zoom
1mo
Save
Mark Applied
Hide
Customer Success Manager - State & Local
Connecticut or Maine or Massachusetts or New Hampshire or New York or Pennsylvania or Rhode Island or Vermont or West Virginia or Florida or North Carolina or South Carolina or Washington
$100k-$115k/yr RemoteFull Time
8+ YOE8+ years enterprise SaaS customer success/account management supporting public sector, CRM experience (SFDC, Hubspot), product support, US travel ability, strong communication and relationship skills, bachelor’s degree or equivalent.
SFDC, Hubspot
1mo
Save
Mark Applied
Hide
Customer Success Manager - Commercial
Arizona or California or Colorado or District of Columbia or Florida or Georgia or Iowa or Illinois or Massachusetts or Maryland or Michigan or Minnesota or Montana or Nebraska or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Utah or Washington
$70k-$80k/yr RemoteFull Time
3+ YOE3-5 years enterprise SaaS experience in renewals/account management/customer success, managing high-volume book (100+), strong communication, data-driven, forecasting, negotiation, and programmatic automation skills.
Salesforce, ChurnZero
2w
Save
Mark Applied
Hide
Customer Success Content & Enablement Manager
Denver or New Jersey or Maryland or New Hampshire or Delaware or South Carolina or Massachusetts or West Virginia or Rhode Island or Connecticut or North Carolina or Pennsylvania or Vermont or Virginia or Ohio or New York or Georgia or Tennessee or Maine or Florida
$88k-$138k/yr HybridFull Time
3+ YOERequires 3–5 years in content creation and project management, electronics supply chain and SaaS knowledge, and typically 5–7 years related experience with a four-year degree or equivalent.
HubSpot, Zendesk, Pendo, Salesforce
1w
Save
Mark Applied
Hide
Sr. Manager, Customer Retention
United States or North Dakota or Rhode Island or Vermont or Delaware or Hawaii or Puerto Rico
$150k-$175k/yr RemoteFull Time
10+ YOE5+ Mgmt10+ years marketing experience, including 5+ in retention or subscriber marketing; 5+ years management experience; CRM expertise; analytical, communication, project management, and Microsoft Office proficiency.
CRM, HubSpot, Salesforce, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word
1w
Save
Mark Applied
Hide
Customer Lifecycle & CRM Manager
Cumberland, Rhode Island, United States
OnsiteFull Time
Experience leading CRM, lifecycle marketing, retention, or customer engagement programs, with expertise in segmentation, journey design, personalization, automation, data analysis, stakeholder management, and cross-functional collaboration.
1mo
Save
Mark Applied
Hide
CUSTOMER BUSINESS MANAGER
Connecticut or Delaware or Massachusetts or Maine or North Carolina or New Hampshire or New Jersey or Maryland or Pennsylvania or Rhode Island or Virginia
$115k-$120k/yr RemoteFull Time
2+ YOEBachelor's in business or 5+ years sales experience; 2+ years direct sales preferred; regional grocery account experience; data analysis and negotiation skills; Microsoft Office proficiency; willing to travel ~25%.
Microsoft Office
Explore Jobs
Expand Your Job Search
Top Cities in Rhode Island for Customer Experience Manager
- Customer Experience Manager jobs in Providence, RI
- Customer Experience Manager jobs in Warwick, RI
- Customer Experience Manager jobs in Cranston, RI
- Customer Experience Manager jobs in Pawtucket, RI
- Customer Experience Manager jobs in East Providence, RI
- Customer Experience Manager jobs in Woonsocket, RI
- Customer Experience Manager jobs in Coventry, RI
- Customer Experience Manager jobs in Cumberland, RI
- Customer Experience Manager jobs in North Providence, RI
- Customer Experience Manager jobs in South Kingstown, RI
- Customer Experience Manager jobs in West Warwick, RI
- Customer Experience Manager jobs in Johnston, RI
- Customer Experience Manager jobs in North Kingstown, RI
- Customer Experience Manager jobs in Newport, RI
- Customer Experience Manager jobs in Bristol, RI
- Customer Experience Manager jobs in Smithfield, RI
- Customer Experience Manager jobs in Lincoln, RI
- Customer Experience Manager jobs in Central Falls, RI
- Customer Experience Manager jobs in Westerly, RI
- Customer Experience Manager jobs in Portsmouth, RI