1,108 customer experience manager jobs at 385 companies in Batavia, NY
2d
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Assoc Manager, Customer Experience
Oxford or Dallas or Rochester or Austin
$50k-$65k/yr OnsiteFull Time
4+ YOE3+ MgmtRequires 4+ years of related real estate, mortgage, escrow, or quality auditing experience and 3+ years of leadership experience; bachelor's degree preferred or equivalent experience.
Microsoft Teams, Microsoft Outlook, Microsoft Excel, Microsoft Office, MSP/BlackKnight, Sagent, Lean Six Sigma
2mo
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Customer Experience Manager
Rochester, New York, United States
$118k-$150k/yr OnsiteFull Time
5+ YOEBS in Communications or Marketing, 5+ years developing and managing complex marketing programs in regulated healthcare/life sciences; strong writing, project management, stakeholder influence, agency/vendor management; familiarity with CRM, marketing automation, campaign analytics; Microsoft Office proficiency; up to 25% travel.
CRM, marketing automation, campaign analytics, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2d
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Assoc Manager, Customer Experience
Oxford or Dallas or Rochester or Austin
$50k-$65k/yr OnsiteFull Time
Bachelor’s degree preferred or equivalent experience; 5+ years relevant industry experience, 4+ years related experience, and 3+ years leadership experience. Requires team leadership, client management, analytical, communication, and Microsoft suite proficiency.
Microsoft Teams, Microsoft Outlook, Microsoft Excel, Microsoft Office, MSP/BlackKnight, Sagent, Lean Six Sigma, Zoom
2w
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Full Time customer experience manager
East Aurora, New York, United States
$17-$18/hr OnsiteFull Time
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, flexible scheduling including nights and weekends, merchandising knowledge, communication, organization, multitasking, and training ability.
POS
1w
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Customer Experience Representative
Buffalo, New York, United States
$50k-$79k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent and 2+ years in customer success, sales support, account management, business development, customer experience, or related work; strong communication, presentation, analytical, and collaboration skills.
Xvantage
2mo
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Customer Experience Representative
Buffalo, New York, United States
$50k-$79k/yr OnsiteFull Time
2+ YOEBachelor's degree or equivalent experience, 2+ years in customer success, sales support, account management, business development, or related work, with strong communication, presentation, analytical, and collaboration skills.
Xvantage
1w
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Customer Experience Lead - Full Time
Rochester, New York, United States
$17/hr OnsitePart Time
One or more years of retail experience preferred; requires customer service, associate leadership, communication, problem-solving, organization, flexibility, and operational accuracy.
2mo
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Customer Program Manager
Rochester or Rochester
$80k-$120k/yr OnsiteFull Time
5+ YOEBachelor's degree (Business Management or Mechanical Engineering) and 5+ years related experience; minimum 3 years customer/program management background; project/program management, ISO/AS9100 familiarity, SAP and Microsoft Office proficiency; strong communication and risk-management skills.
SAP, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Project, Microsoft Outlook
2d
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Customer Project Manager
Lancaster or Buffalo or United States
$102k-$152k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years of project management experience required, including complex customer-facing projects. Requires project planning, stakeholder coordination, budgeting, risk management, and communication skills.
HVAC, Coursera
1mo
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Customer Operations Manager
Barker, New York, United States
$100k-$120k/yr OnsiteFull Time
5+ YOE5+ years in data center or mission-critical operations with customer-facing experience; knowledge of power, cooling, and infrastructure systems; strong communication, crisis management, and cross-functional coordination skills.
2d
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Customer Success Manager
Rochester, New York, United States
$70k-$80k/yr OnsiteFull Time
3+ YOERequires 3+ years of customer success management experience, high school diploma or GED, and strong interpersonal, analytical, organizational, and written and verbal communication skills. Bachelor's degree preferred.
Rockwell Automation
3d
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Customer Service Manager
Williamsville, New York, United States
$22-$23/hr OnsiteFull Time
Requires customer service experience, computer skills, multitasking in a fast-paced environment, and preferably team leadership experience in food service, grocery, or retail.
computer, walkie reach/hi-lo, powered pallet jack, scissors lift
3w
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Customer Service Manager
Amherst, New York, United States
$22-$23/hr OnsiteFull Time
Customer service experience in food service, grocery, or retail; multitasking and computer skills; ability to lead and train team members.
3w
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Manager Customer Service (Growth)
Rochester, New York, United States
$79k-$120k/yr OnsiteFull Time
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
2+ MgmtBachelor's degree required,2+ years leadership in customer service,experience with payroll/HCM/HRIS preferred,proficiency with reporting/KPIs and Microsoft Office/Excel,strong interpersonal skills.
HCM, HRIS, Microsoft Office, Microsoft Excel
1mo
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OR1 Customer Success Manager
Albany or Rochester or Buffalo or Pittsburgh
$82k-$107k/yr FieldFull Time
3+ YOE3+ years consulting/project delivery experience, 5+ years technical AV/IP experience preferred; bachelor’s degree or 5 years equivalent; willingness to travel up to 90%; ability to work around hospital equipment; strong leadership and communication.
1mo
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Brand & Experience Leader
Niagara Falls, Ontario, Canada
OnsiteFull Time
3+ YOE3+ years retail/grocery merchandising experience with leadership; strong visual merchandising, inventory, organizational, and verbal communication skills; able to lift 50 lbs and work flexible hours.
POS systems, handheld inventory tools, Microsoft Office
1w
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Technical Customer Success Manager (Legal- JD Required)
Ohio or United States or Colorado or Illinois or Chicago or Maryland or New York or New York City or Rochester or New Jersey
$68k-$113k/yr RemoteFull Time
JD required with law firm, legal professional, or legal technology experience. Requires customer success, consulting, account management, or enterprise software experience and proficiency with CRM, analytics, and AI tools.
Salesforce, Gong, Seismic, Tableau, LexisNexis, Lexis, Nexis
3w
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Customer Account Representative/Account Manager
Buffalo, New York, United States
$20-$25/hr OnsiteFull Time
High school diploma, customer service experience with order/forecast management, strong communication, Microsoft Excel and ERP proficiency, ability to manage customer accounts and resolve complaints.
Microsoft Excel, ERP
1w
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Technical Customer Success Manager (Legal- JD Required)
Ohio or United States or Colorado or Illinois or Chicago or Maryland or New York or New York City or Rochester or New Jersey
$68k-$113k/yr RemoteFull Time
Requires a JD and experience with law firms, legal professionals, or legal technology, plus customer success, account management, consulting, or enterprise software experience. Proficiency with Salesforce, Gong, Seismic, Tableau, and AI tools required.
Salesforce, Gong, Seismic, Tableau
1w
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Ag Customer Account Manager
Avon or Ohio or Pennsylvania
$65k-$150k/yr FieldFull Time
Requires sales, customer service, account management, or business development experience; daily customer travel; communication and organizational skills; Microsoft Office, internet tools, and CRM systems; valid driver's license and clean record.
John Deere University, Microsoft Office, CRM
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