1,063 customer experience manager jobs at 504 companies in Calhoun, GA
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Customer Experience Manager
Alpharetta, Georgia, United States
$98k-$142k/yrHybridFull Time
Landis+GyrSIX Swiss Exchange: LAND: Sells smart meters and energy management software to utilities.
4+ YOESupport SOX compliance and sales order controls, manage KPIs, lead customer service issue resolution, continuous process improvement; Bachelor's degree and 4-6 years customer service/technical experience; Excel/Word/Access and SAP/GTS experience.
Microsoft Excel, Microsoft Word, Microsoft Access, SAP, GTS
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Customer-service focused retail leader; preferred 1+ years retail experience; strong communication, coaching, organization; flexible to work nights, weekends, and holidays.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtFlexible availability including nights and weekends; retail merchandising knowledge; multitasking, communication, and organizational skills; ability to train and coach associates; 1 year retail experience and 6 months leadership experience.
Bolt Farm Treehouse: A luxury hospitality brand focused on elevating guest experiences through thoughtful service and systems.
5+ YOE3+ Mgmt5+ years in high-touch service; 3+ years leading guest-facing teams onsite; experience managing multiple guest journey touchpoints; experience building SOPs, staffing schedules, and service processes; experience with CRM and guest feedback tools.
American Income LifeNYSE: GL: Provides life and supplemental health insurance for working families.
Legally authorized to work in the United States; reliable high-speed internet, Windows-based computer with webcam, professional home office, communication, leadership, organization, and problem-solving skills.
Vice President, Customer Experience - Any ADM location in the US
Kennesaw or United States
$169k-$268k/yrOnsiteFull Time
ADMNYSE: ADM: Processes agricultural commodities into human and animal nutrition ingredients.
15+ YOE5+ MgmtBachelor's degree required (MBA preferred); 15+ years progressive leadership in customer experience/account management/commercial operations with 5+ years overseeing CX; experience in Health & Wellness or related industries; strong cross-functional leadership and operational discipline.
Hanes CompaniesNYSE: LEG: Distributes and converts industrial fabrics and geosynthetic products.
2+ YOE2+ years in customer service/account support/order management in consumer goods/wholesale/retail; experience managing or mentoring a team; strong knowledge of order-to-cash and EDI; excellent communication and problem-solving skills.
UPSNYSE: UPS: Global provider of package delivery and supply chain logistics.
5+ YOEBachelor's degree and 5+ years leading digital experience, digital marketing, UX, or customer engagement initiatives; enterprise website/platform experience; strong communication and project management.
SlicedHealth: Provides healthcare revenue cycle and contract management solutions via SaaS.
3+ YOE3-5 years in healthcare revenue cycle or contract management; 2-5 years in customer success; bachelor's degree; strong communication; data analysis; project management; HIPAA/Stark and price transparency knowledge preferred; SaaS CS experience preferred.
SaaS, data visualization tools, contract management software, HIPAA knowledge
AstroTurf: Manufacturing and installing synthetic turf for sports fields.
Manage and service existing customers, handle inbound calls, cold call customers, maintain customer database, run marketing blasts, report on maintenance sales; Microsoft Office skills and customer service experience required; HS diploma required, bachelor's preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Flex Dental: Patient engagement software for streamlining dental practice workflows.
1+ YOE1+ year customer success or support experience, familiarity with dental software and SaaS, strong verbal/written communication, experience with CRM/CS platforms, high school diploma or equivalent.
All Ways Caring HomeCareNASDAQ: BTSG: Provides personal care and support services for home-bound individuals.
Scheduling and management or supervisory experience preferred, with strong communication, customer service, organization, problem-solving, independence, and judgment; valid driver's license and auto insurance required.
SageNet: Managed connectivity, digital signage, and cybersecurity for distributed enterprises.
0+ YOEBachelor's degree in business, communications, marketing, technology, or related field preferred; 0–5 years of customer-facing experience; strong communication, organization, relationship-building, and Microsoft Office skills.
Microsoft Office, Salesforce, GEO, LEO, VSAT, Ku Band, Ka Band, Starlink
CarMaxNYSE: KMX: Operates a national network of used vehicle retail stores.
5+ YOEBachelor’s degree in business or marketing; 5+ years marketing or related experience; strong communication; analytics and CRM experience; leadership and talent development.
U.S. XpressNYSE: KNX: Provides asset-based truckload shipping and freight logistics services.
College degree or equivalent experience required. Customer service, administration, logistics, supply chain, data entry, or transportation experience preferred; strong communication and problem-solving skills required.
Alpharetta or Atlanta or Westminster or Lake Oswego
$65k-$114k/yrHybridFull Time
TrimbleNASDAQ: TRMB: Provides hardware and software for precision positioning and modeling.
4+ YOE4+ years client-facing SaaS experience, enterprise account management, strong consulting and presentation skills, ability to define KPIs and drive adoption, collaborate cross-functionally, travel up to 25%.
InformData: Provides verifiable people data for background screening and monitoring.
Customer-focused professional with strong communication, problem-solving, organization, time management, computer, and multitasking skills; one year of customer service experience preferred.