1,767 customer experience manager jobs at 700 companies in Cambridge, MN
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Customer Experience Manager
Fargo or Minneapolis or Sioux Falls
HybridFull Time
Taranis: AI-powered crop intelligence platform providing data-driven agronomic recommendations to agricultural advisors and growers.
3+ YOE3+ years customer-facing agribusiness or AgTech experience; bachelor’s degree or equivalent preferred; strong communication, presentation, problem-solving, and relationship-building skills; willingness to travel extensively.
Trafera: Private K-12 technology hardware, software, deployment, training, warranty, and repair provider serving schools and public-sector organizations.
6+ YOE3+ MgmtBachelor's degree or equivalent,6+ years in sales support/customer service,3+ years people management,experience with KPI-driven teams,SLA/quality focus,continuous improvement and training,ability to travel nationwide.
HubSpot, Infor Suite, Microsoft 365, Google Workspace
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Charlotte or Fargo or Gresham or Tempe or Saint Paul
$98k-$116k/yrHybridFull Time
U.S. BankNew York Stock Exchange: USB: Diversified financial services and banking institution.
8+ YOEBachelor's degree or equivalent experience, 8–10 years project management experience, proven CX/journey mapping and root cause analysis skills, ability to synthesize qualitative and quantitative data and present to executive audiences.
Marshalls: U.S. off-price retailer serving shoppers with discounted brand-name apparel, shoes, beauty, accessories, and home décor.
1+ YOE0.5+ MgmtRequires one year of retail experience and six months of leadership experience, flexible night and weekend availability, merchandising knowledge, communication, organization, multitasking, and training skills.
Professional Development Customer Experience Specialist
Saint Paul, Minnesota, United States
$19-$23/hrOnsiteFull Time
Think Small: Minnesota nonprofit advancing quality early childhood care and education through training, resources, advocacy, and financial support.
Bachelor’s degree required, or related associate degree with two years’ experience, or early childhood coursework/CDA enrollment with three years’ related experience. Requires Microsoft Office proficiency, customer service, and data management skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft SharePoint, Windows, Learning Management System
Walters Recycling & Refuse: Family-owned Minnesota waste and recycling serving residential and commercial customers.
3+ YOE3+ years customer service experience (internal) or 5+ years (external); subject-matter expertise in customer service; computer literate in Windows; leadership/management experience preferred; typing and ten-key skills; bachelor's degree preferred.
Desktop computers, Wireless telephone systems, Wireless telephone headsets, Microsoft Exchange Server, Microsoft Outlook, Microsoft Office
Veterinary Emergency Group: Helping people and their pets when they need it most.
2+ YOERequires 2+ years of customer service experience, advanced computer and practice management software knowledge, strong communication, organization, multitasking, emotional intelligence, and adaptability.
Choice Hotels InternationalNYSE: CHH: Public U.S. lodging franchisor serving business and leisure travelers through a portfolio of hotel brands.
15+ YOE15+ years leading digital customer experience, commerce, product, or customer care; proven cross-functional leadership; expertise in digital platforms, personalization, analytics, and service transformation.
T-MobileNASDAQ: TMUS: The Un-carrier providing wireless and home internet services.
Coaching and people management experience, strong communication, customer problem-solving, sales and product knowledge; high school diploma/GED; legally authorized to work in the U.S.; 18+.
Standard Heating & Air Conditioning: Family-owned residential HVAC contractor serving Twin Cities homeowners with heating, cooling, repairs, maintenance, and indoor-air services.
3+ YOE2+ MgmtRequires 3+ years of customer service, customer relationship, or call center experience; 2+ years of management or supervisory experience; strong communication, organization, project management, decision-making, and problem-solving skills.
TeamGenius: Private U.S. human-performance providing health optimization, longevity, and athletic-performance testing to athletes and motivated individuals.
3+ YOEBachelor's degree or equivalent,3+ years in customer success/account management in SaaS,experience with onboarding,training,CRM (HubSpot),strong communication and project management skills.
HubSpot CRM, HubSpot Service Hub, Salesforce, Zendesk, Intercom
Walden University: Walden University is a private, for-profit online university providing flexible degree programs for working professionals.
3+ YOE3+ MgmtBachelor's degree required; master's preferred. Requires 3–5 years of related experience, mid-level management experience, customer service, project management, web technology, database, eLearning, and Microsoft Office skills.
Quva BrightStream: Private U.S. manufacturer of compounded sterile injectable medicines and pharmacy analytics software for hospitals.
1+ YOEBachelor’s degree, 1+ year in customer success, account management, or software training, plus hospital experience or Epic implementations. Strong communication, organization, training, analytical, and troubleshooting skills.
Scientific Safety Alliance: Employee-owned technical services provider testing, certifying, calibrating, and maintaining cleanrooms and equipment for scientific and healthcare facilities.
3+ YOE3+ years in strategic sales, customer success, or account management; project management skills; experience with CRM platforms, Microsoft Excel, and process automation; strong communication and data-driven decision skills.
Flow Control Group: Employee-owned North American technical distributor and industrial solutions provider serving flow control, automation, and life sciences customers.
5+ YOE3+ Mgmt5+ years experience in industrial distribution or customer service management, 3+ years leadership, bachelor\u0002s preferred, experience with Microsoft Dynamics 365 Business Central and Salesforce, strong communication and analytical skills.
Microsoft Dynamics 365 Business Central, Salesforce, Microsoft Office
Hoxhunt: Finnish cybersecurity software providing AI-powered human risk management, phishing training, and email incident response for organizations.
1+ YOERequires 1 year of professional experience, preferably in customer success, account management, sales, or project management, plus data-driven decision-making, prioritization, project timeline management, and technical tool proficiency.
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$90k-$160k/yrHybridFull Time
Roo: U.S. veterinary staffing marketplace connecting veterinarians and technicians with animal hospitals for relief and hiring work.
5+ YOERequires 5+ years in veterinary industry, preferably hospital operations, clinical management, or veterinary services. B2B account management or sales experience preferred; CRM, communication, conflict resolution, and organizational skills required.