340 customer experience manager jobs at 153 companies in Cedar Rapids, IA

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Customer Experience Lead - Full Time
Coralville, Iowa, United States
$17/hr OnsiteFull Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOEProvide excellent customer service, lead and coach front-end associates, manage checkout and merchandising, troubleshoot register issues; 1+ year retail experience preferred.
1w
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Customer Experience Coordinator
Coralville, Iowa, United States
$14-$15/hr OnsitePart Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOERequires 1 year of retail experience and 6 months of leadership experience, flexible nights and weekends, merchandising knowledge, communication and organizational skills, multitasking, and ability to train others.
POS
2w
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Customer Experience Specialist
Waterloo, Iowa, United States
$40k/yr OnsiteFull Time
Warren Transport
Warren Transport: Provides specialized heavy-haul and agricultural equipment trucking services.
Provide professional customer service, manage load information in computerized systems, track shipments, communicate with customers and drivers, pursue revenue through customer calls, and use MS Office tools.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Customer Service Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
Applied Industrial Technologies
Applied Industrial TechnologiesNYSE: AIT: Distributes industrial components, fluid power systems, and automation technologies.
2+ YOE2+ years sales or customer service leadership in B2B; high school diploma/GED; Excel and ERP/SAP experience preferred; strong communication and analytical skills; clean driving record.
Microsoft Excel, ERP, SAP
4w
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Patient Experience Specialist
Cedar Rapids, Iowa, United States
$28-$42/hr OnsiteFull Time
UnityPoint Health
UnityPoint Health: Non-profit health system providing hospital and clinical care services.
2+ YOEBachelor's degree required, 2 years healthcare or customer service experience, ability to analyze patient experience data, lead improvement projects, facilitate education, and engage patients and families.
1mo
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
Vontas
VontasToronto Stock Exchange: CSU: Provides software and technology solutions for public transit agencies.
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Zendesk, Microsoft Office
3w
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Dispatch Operations & Customer Service Manager
Cedar Rapids, Iowa, United States
$50k-$60k/yr OnsiteFull Time
Infinity
Infinity: A sales and service agency providing high-performance outsourced solutions.
3+ MgmtLead and develop dispatch and customer service teams; coach performance; interpret metrics; manage escalations; strong communication and problem-solving; high school diploma required; 3+ years supervisory experience.
CRM
1mo
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Member Experience Lead
Waterloo, Iowa, United States
$19/hr OnsiteFull Time
VASA Fitness
VASA Fitness: Operates high-value health clubs with premium fitness amenities.
3+ YOE3+ MgmtHS/GED required (BA preferred), 3+ years customer service and 3+ years leading teams, strong communication, CPR within 30 days, pass background check, interest in fitness.
1mo
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Customer Retention Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
Arona Home Essentials
Arona Home Essentials: Rent-to-own retailer of furniture, appliances, and electronics.
Valid driver\u000credentials and satisfactory MVR, D.O.T. physical, pass drug screen/background check; ability to lift 50+ lbs; strong leadership, communication, organization; collections and customer-contact experience.
1w
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Associate, Customer Care
Wichita or Eddyville or Cedar Rapids or St. Clair or Gainesville
HybridFull Time
Cargill
Cargill: Produces and distributes food, agricultural, and industrial products globally.
Bachelor's degree in a related field or equivalent experience; ability to manage customer orders, shipments, returns, invoices, inventory, and delivery issues.
Microsoft?
2mo
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Customer Service Representative
Waterloo, Iowa, United States
OnsiteFull Time
MasterBrand
MasterBrandNYSE: MBC: Largest manufacturer of residential cabinets in North America.
High school diploma/GED, strong customer service and communication skills, attention to detail, order entry and Microsoft Word/Excel/Outlook proficiency, ability to manage multiple tasks and meet deadlines.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Director of Customer Success
Onalaska or Waterloo
OnsiteFull Time
EO Johnson Business Technologies
EO Johnson Business Technologies: Provides managed IT, document management, and printing technology solutions.
5+ YOEBachelor's degree or equivalent experience; 5+ years in managed services, customer success, account management, service delivery, technology consulting, or IT leadership; team or program leadership experience required.
Power BI, CRM, PSA
1w
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Director of Customer Success
Onalaska or Waterloo
OnsiteFull Time
EO Johnson
EO Johnson: Provides managed IT, print, and document technology solutions.
5+ YOEBachelor's degree or equivalent experience; 5+ years in managed services, customer success, account management, service delivery, technology consulting, or IT leadership; team, program, or cross-functional leadership experience.
Power BI, CRM, PSA
1mo
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Retail Customer Service Lead
Mesa or Waterloo or San Francisco or Los Angeles
OnsiteFull Time
PetSmart
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability with evenings/weekends/holidays; computer proficiency; strong communication; ability to lift up to 50+ lbs.
POS
2mo
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Product Manager
Cedar Rapids or Northbrook
HybridFull Time
GreatAmerica Financial Services
GreatAmerica Financial Services: Provides commercial equipment financing and leasing solutions to businesses.
4+ YOEBachelor's degree, 4+ years product manager/owner experience, Agile/SAFe experience, product lifecycle and roadmap ownership, stakeholder management, customer research, prototyping, backlog management, strong communication, and Microsoft Office proficiency.
AHA, ProductBoard, Jira, Jira Aligned, Microsoft Office, SAFe (Scaled Agile Framework)
1w
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Account Manager
Mechanicsville, Iowa, United States
OnsiteFull Time
TrueNorth Companies
TrueNorth Companies: Provides insurance brokerage and risk management services for businesses.
Customer service or client relationship management experience, insurance industry experience preferred, Microsoft Office proficiency, strong communication and organization skills, and ability to obtain required insurance license within 30 days.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, EPIC
1mo
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Service Manager
Cedar Rapids, Iowa, United States
$20-$29/hr OnsiteFull Time
Bridgestone
BridgestoneTokyo Stock Exchange: 5108: Manufactures tires and rubber products for global transportation markets.
4+ YOE1+ MgmtHigh school diploma, 4 years auto service technical experience, 1 year service manager or service writer experience, valid driver's license, inventory and team leadership skills, customer problem-solving.
1mo
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Entry Level Manager
Waterloo, Iowa, United States
$18-$24/hr OnsiteFull Time
Kwik Trip
Kwik Trip: Operates a Midwestern chain of convenience stores and gas stations.
0.5+ YOE6 months retail experience with customer service and money handling, people leadership, merchandising, cash/register troubleshooting, ability to lift 50lbs and stand 8-10 hours.
1d
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Service Manager
Coralville, Iowa, United States
OnsiteFull Time
Hy-Vee
Hy-Vee: Operates a chain of employee-owned supermarkets in the Midwest.
2+ YOEHigh school diploma or equivalent experience required; two or more years of similar or related work experience preferred. Requires customer service, arithmetic, problem-solving, and supervisory abilities.
Pallet jack, Box cutter, Cash registers, Trash compactor, Cardboard baler, Forklift, Computer, Calculator, Telephone, FAX machine, Two-wheeler, Ordering machine, Delivery vehicle, Western Union, Hunting/Fishing license computer, Money order machine
1mo
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Club Manager
Waterloo, Iowa, United States
OnsiteFull Time
Planet Fitness - IL/PA Rufo Group
Planet Fitness - IL/PA Rufo Group: A franchised fitness club providing an affordable, judgment-free gym experience.
1+ YOE1+ year managerial experience, strong customer service, communication and leadership skills, hire/train/schedule staff, basic computer/Paycom proficiency, ability to lift 50 lbs and stand/walk most of shift.
Paycom

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