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Customer Experience Manager
Saint Paul, Minnesota, United States
$80k-$95k/yr OnsiteFull Time
4+ YOE4+ MgmtProven customer service leadership with 4+ years of people management; tech-savvy with CRM and automation experience.
CRM tools, Help desk platforms, Automation tools
1mo
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Customer Experience Manager
Eagan, Minnesota, United States
$19/hr OnsiteFull Time
2+ MgmtHigh school diploma required (college preferred); minimum 2 years management experience; strong verbal/written communication, multitasking, creative thinking, composure under pressure, ability to operate register and lift/move merchandise.
3d
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Customer Experience Assistant Manager
Minnetrista, Minnesota, United States
$20-$25/hr OnsiteFull Time
1+ YOEHigh school diploma/GED required; 1+ year customer service management experience preferred; strong leadership, communication, cash-handling, food safety and logistics knowledge; ability to lift 25 lbs.
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1d
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Customer Experience Coordinator
Lakeville, Minnesota, United States
$16-$17/hr OnsiteFull Time
1+ YOE0.5+ MgmtFlexible schedule including nights/weekends; 1 year retail and 6 months leadership experience; merchandising, multitasking, communication, coaching and POS coverage skills.
POS
1mo
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Director Customer Experience & Strategy
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yr OnsiteFull Time
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
2w
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Customer Experience Team Lead
Blaine, Minnesota, United States
$26-$28/hr OnsiteFull Time
3+ YOE3+ years customer service experience (internal) or 5+ years (external); subject-matter expertise in customer service; computer literate in Windows; leadership/management experience preferred; typing and ten-key skills; bachelor's degree preferred.
Desktop computers, Wireless telephone systems, Wireless telephone headsets, Microsoft Exchange Server, Microsoft Outlook, Microsoft Office
1d
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Customer Experience Coordinator - Eden Prairie, MN
Eden Prairie, Minnesota, United States
OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management software skills, strong communication, organization, multitasking, high emotional intelligence, able to work nights/weekends/holidays.
2w
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Funding Customer Experience Supervisor
Roseville, Minnesota, United States
$77k-$87k/yr HybridFull Time
4+ YOE2+ MgmtBachelor's degree, 4+ years communications experience, 2+ years people-leadership, strong written/verbal communication, process improvement, data integrity and compliance (HIPAA/FERPA).
2mo
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Customer Experience Director (St. Paul, MN, US, 55128)
St. Paul or Woodbury
$141k-$170k/yr HybridFull Time
10+ YOE3+ MgmtSenior CX leader with 10+ years in customer experience, product, UX; 3+ years leading cross-functional teams; medtech/regulated healthcare experience; strong stakeholder influence.
1w
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4-Square Ranch Customer & VIP Experience Lead
River Falls, Wisconsin, United States
$81k-$122k/yr OnsiteFull Time
5+ YOEBachelor's or equivalent,5+ years event/site operations or program management experience,proficiency with Microsoft Office,strong communication,organization,and real-time decision-making skills.
Microsoft Office
3d
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PRO EXPERIENCE MANAGER
St Louis Park, Minnesota, United States
$50k-$68k/yr OnsiteFull Time
2+ YOE1+ MgmtManage Pro customer experience, lead Pro team, execute store standards, coach associates, oversee openings/closings, and ensure safety and operational compliance.
hdPhone
1mo
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Director, Customer Experience Marketing
Minneapolis, Minnesota, United States
$172k-$256k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years marketing experience and 3+ years leadership; experience leading customer experience or engagement strategy, P&L and budget management, strong cross-functional influence and executive communication; BS/BA and MBA preferred.
1mo
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Member Experience Manager- Minneapolis
Minneapolis, Minnesota, United States
$70k/yr OnsiteFull Time
On-site hospitality manager responsible for member experience, operations, events, basic food service tasks, and consultative sales; able to lift 25 lbs, stand for long periods, and operate onsite equipment.
1mo
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Director, Customer Experience Billing Operations (Remote)
Edina, Minnesota, United States
RemoteFull Time
8+ YOE5+ Mgmt8+ years in contact center operations with 5+ years in senior leadership; experience overseeing WFM, QA, training, analytics in healthcare; strong analytical skills; Bachelor's degree required.
Five9, Verint
1mo
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Customer Experience Insights Consultant – Business Banking
Minneapolis or Atlanta or Chicago or Charlotte
$120k-$141k/yr HybridFull Time
10+ YOEMaster's degree or equivalent experience; 10+ years project management experience; strong analytics, VoC/Qualtrics, Tableau/Power BI skills; ability to translate customer data into actionable recommendations and influence stakeholders.
Qualtrics, Tableau, Power BI
11h
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Customer Success Manager
Edina, Minnesota, United States
$60k-$70k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent,3+ years in customer success/account management in SaaS,experience with onboarding,training,CRM (HubSpot),strong communication and project management skills.
HubSpot CRM, HubSpot Service Hub, Salesforce, Zendesk, Intercom
1mo
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Customer Success Manager
Plymouth, Minnesota, United States
$65k-$80k/yr OnsiteFull Time
3+ YOE3+ years in strategic sales, customer success, or account management; project management skills; experience with CRM platforms, Microsoft Excel, and process automation; strong communication and data-driven decision skills.
Microsoft Excel
3w
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Customer Care Manager
Minneapolis, Minnesota, United States
$60k-$63k/yr HybridFull Time
3+ YOEBachelor's degree required (Master's preferred), 3+ years related experience, mid-level management experience, strong customer service and project management skills, advanced Microsoft Office, familiarity with web and mac/pc systems, availability for Sunday–Thursday 2pm–11pm EST.
Microsoft Office Suite, Macintosh
2w
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Enterprise Customer Success Manager
Minneapolis, Minnesota, United States
OnsiteFull Time
7+ YOEBachelor's preferred,7+ years in customer success/account management/professional services for SaaS; experience with enterprise customers, executive communication, program/change management, and cross-functional collaboration.
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