1,976 customer experience manager jobs at 771 companies in Dade City, FL
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Customer Experience Manager
Valrico, Florida, United States
$17/hrOnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma or equivalent, minimum 2 years management experience, strong verbal/written communication, ability to lift 25 lbs, flexible schedule including days/evenings/weekends, creative multitasking under pressure.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Deliver excellent customer service, lead and coach associates, manage front-end operations, handle transactions and customer issues, flexible to work nights/weekends/holidays.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE1 year retail and 6 months leadership experience; flexible schedule including nights and weekends; merchandising knowledge; ability to train and mentor associates and manage front-end operations.
Fit2Run: Specialty retail chain selling athletic footwear and running apparel.
1+ YOE1+ year retail or customer service experience; key holder/leadership preferred. Strong communication, problem-solving, reliability, ability to lift 40 lbs, and flexible availability including evenings, weekends, and holidays.
New York Life: Provides life insurance, retirement income, and investment solutions.
10+ YOEBachelor's degree or equivalent experience and 10+ years of progressive leadership experience in customer experience, operations, service, quality, risk, retention, or related fields.
Voice of the Customer, Artificial Intelligence, Agile
WebullNASDAQ: BULL: Digital brokerage platform for trading stocks, options, and cryptocurrencies.
3+ YOESeries 7 and Series 24 (or Series 9+10) required, 3+ years CX leadership in contact center/digital CX, undergraduate degree or equivalent, deep knowledge of brokerage operations and FINRA/SEC rules, hands-on AI and CX ops experience.
Vinik Sports Group: Manages professional sports teams and premier entertainment venues.
2+ YOE3+ Mgmt3+ years leadership experience, 2+ years guest experience preferred, bachelor\u0002s degree preferred, proficiency in Microsoft Word/Excel/Outlook, experience managing large frontline staffs and event operations.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ABI, ABIMM
New York Life Insurance: Providing life insurance, annuities, and long-term investment solutions.
10+ YOE10+ MgmtBachelor's degree or equivalent experience and 10+ years of progressive leadership in customer experience, operations, service, quality, risk, retention, or related disciplines. Requires cross-functional strategy, analytics, governance, and executive communication.
EōS Fitness: Operates a chain of full-service health clubs.
Experience in customer service or front-line leadership; strong communication; multitasking; organized; proficient with fitness management software and Microsoft Office; knowledge of membership management and billing.
Fitness Management Software, Microsoft Office, Social Media
Hillpointe: Develops and manages attainable multifamily housing for the workforce.
2+ YOE2+ years property management experience, high school diploma or equivalent, valid driver\u0002s license, strong communication, leasing/sales/customer service experience, ability to learn software and work flexible schedule.
HiltonNYSE: HLT: Global hospitality providing hotel accommodation and lodging services.
2+ MgmtLuxury hotel and Forbes-rated experience required, with 2 years of front office management or supervisory experience, training and quality assurance experience, luxury service knowledge, and cross-department coordination skills.
Requires team management, training, budgeting, customer service, communication, policy implementation, high school diploma or equivalent, English proficiency, physical ability, and a valid driver's license if required.
Groome Transportation: Provider of daily scheduled airport shuttle transportation services.
Oversee shuttle operations, manage trip capacity and staffing, ensure DOT compliance, perform reporting and post-accident testing, and handle customer escalations; background and drug screen required.
EnerSysNYSE: ENS: Global provider of industrial batteries and stored energy solutions.
5+ YOEBachelor's degree or equivalent, 5+ years customer service/order management experience, ERP/CRM experience, Microsoft Office proficiency, ability to manage complaints and KPIs, eligible for government facility access (ITAR).
ERP, Visual ERP, CRM, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Inovalon: Cloud-based software for healthcare data analysis and quality.
3+ YOE3+ years customer-facing experience in customer success/account management; experience with healthcare data; strong communication, organization, and problem-solving skills.
WindwardLondon Stock Exchange: WNWD: Provides maritime AI intelligence for shipping and defense sectors.
3+ YOE3+ years in Customer Success or Account Management (SaaS preferred), experience with U.S. Federal/Government customers, strong communication and strategic skills, familiarity with maritime/intelligence advantageous, Salesforce experience, willingness to travel up to 40%.
Justworks: HR, payroll, and benefits platform for small businesses
3+ YOE3+ MgmtFour-year degree or equivalent experience, 3+ years leading customer service teams, coaching and performance management experience, CRM and communication-platform proficiency, and strong written and verbal communication.