1,470 customer experience manager jobs at 545 companies in Davis, CA
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1w
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Customer Experience Lead - Full Time
Vacaville, California, United States
$18/hr OnsiteFull Time
Provide excellent customer service, lead and coach front-end associates, manage checkout and merchandising, troubleshoot transactions, and work flexible schedules including nights/weekends.
2mo
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Customer Experience Supervisor
West Sacramento, California, United States
OnsiteFull Time
3+ YOE3+ years in heavy-duty dealership/diesel service; knowledge of dealer systems; strong communication and customer service; proficiency in Microsoft Office.
ADP Dealer System, Microsoft Office Suite
1d
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Supervisory Customer Experience Associate (Customer Service)
Fairfield, California, United States
$20-$27/hr OnsitePart Time
High school diploma or equivalent, retail experience, customer service experience, basic computer skills, communication skills, and ability to lead, train, and coach associates.
1w
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Customer Experience Coordinator - Pleasant Hill, CA
Pleasant Hill, California, United States
$19-$29/hr OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management skills, strong communication and multitasking, ability to work nights/weekends/holidays and tolerate noisy/unpleasant odors.
3w
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Manager of Member Experience
Sacramento, California, United States
$6k-$8k/mo OnsiteFull Time
Bachelor's degree in a related field, supervisory experience, customer service and budgeting experience, proficiency with membership software and Microsoft Office, ability to work varied schedule, must obtain CPR/AED and First Aid and pass fingerprint/background check.
Microsoft Office Suite, Innosoft Fusion
4d
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Customer Service Manager
Pleasant Hill, California, United States
$19/hr OnsiteFull Time
1+ YOEHigh school diploma or GED, 1 year customer service experience required, 1 year retail management preferred, proficiency in Microsoft Office, ability to pass background check and drug screen, English proficiency.
Microsoft Office Suite
2mo
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Customer Service Manager
Sacramento, California, United States
$20-$21/hr OnsiteFull Time
Provide excellent customer service, basic computer skills, dependable and friendly, previous work references required; front-end management and register oversight experience preferred.
1mo
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Senior Director, Engineering Quality & Customer Experience
Folsom or United States
$175k-$230k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years senior engineering experience, 5+ years managing managers, Bachelor\u0002s degree or equivalent, experience building Quality Engineering CoE, CI/CD and AI-native quality engineering, payments/insurance experience preferred.
.NET, Java, Angular, LLM, RAG
1mo
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Senior Director, Engineering Quality & Customer Experience
Folsom or United States
$175k-$230k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's in CS/Engineering or equivalent, 10+ years senior engineering experience, 5+ years managing managers, experience building quality engineering CoE, CI/CD and AI-native quality (LLM/RAG); payments or insurance domain preferred.
.NET, Java, Angular, PHP, LLM, RAG, Graph RAG, CI/CD, Terminal, CLI
1w
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Customer Success Manager
Folsom, California, United States
$80k-$125k/yr OnsiteFull Time
1+ YOECustomer-facing SaaS experience, ability to onboard and train customers, strong communication and analytical skills, familiarity with behavioral health workflows; bachelor\u0002s degree preferred.
Microsoft Office, MS Windows, ZenDesk, HubSpot, Jira, EHR
3w
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Customer Service Manager
Walnut Creek, California, United States
$70k-$71k/yr OnsiteFull Time
Knowledge of branch operations, supervisory or lead experience preferred, strong interpersonal, organizational and communication skills, ability to manage cash controls and compliance.
10-key machine, Microsoft, fax machine, photocopier, ATM, Branch Capture
1d
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
3mo
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Senior Customer Success Manager
Sacramento, California, United States
$110k-$120k/yr HybridFull Time
7+ YOESenior customer-facing role in telecom/broadband with 5+ years in CSM or account management; 3-5 years public sector; strong communication; ITIL/PM experience; based in Sacramento, CA.
ITSM, ITIL, Project Management Software
3d
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Customer Success Manager – Southern California Region
Riverside or Temecula or San Bernardino or San Diego or Lodi
FieldFull Time
Customer-success or ag-facing experience, strong communication and training skills, comfort working in-field, ability to manage implementations/onboarding, travel ~25–40%, bachelor’s degree or equivalent experience preferred.
4w
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Class Experience Leader
Roseville, California, United States
$21-$28/hr OnsitePart Time
1+ YOEHigh school diploma/GED, 1 year leadership experience, national group fitness or LifePower Yoga certification, fitness and nutrition certification, ability to mentor instructors and engage members.
Facebook
3w
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Customer Manager - CPG
Sacramento, California, United States
$57k-$65k/yr FieldFull Time
0.5+ YOEBachelor's degree or equivalent; at least six months retail/CPG or marketing experience; proficient in Microsoft PowerPoint, Excel, Word, Outlook; strong presentation and project management skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook
6d
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Customer Development Manager
Benicia or Hayward or Rohnert Park or San Francisco or San Jose or Stockton or West Sacramento
$68k-$80k/yr FieldFull Time
5+ YOEBachelor's in Business/Marketing/Transportation or equivalent, 5+ years sales and customer relationship management experience, strong communication, financial analysis, and sales skills.
2w
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Manager, Customer Service (MHR)
Mather, California, United States
$75k-$85k/yr OnsiteFull Time
5+ YOEBachelor's degree or 5 years related experience, supervisory experience, aviation experience, proficiency with Microsoft Office (X1 preferred), valid driver’s license, strong communication and leadership skills.
Microsoft Office, X1
2w
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Manager, Customer Service (MHR)
Mather, California, United States
$75k-$85k/yr OnsiteFull Time
5+ YOEBachelor's degree or 5 years related experience, people leadership, aviation experience preferred, proficiency with Microsoft Office (X1 preferred), valid driver’s license.
Microsoft Office, X1
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