1,604 customer experience manager jobs at 618 companies in Lodi, CA
2d
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Customer Experience Manager
Fairfield, California, United States
$70k-$75k/yr OnsiteFull Time
3+ YOEHigh school diploma or GED, 3+ years customer service experience, strong communication, Microsoft Office experience, property management software familiarity, and a valid driver's license.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Yardi
1mo
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Leader, Customer Experience
Tracy, California, United States
$80k-$109k/yr OnsiteFull Time
4+ YOE4+ years customer-facing experience required; 1+ years leadership preferred. Proficiency with Mac/Dell operating systems, PC applications and order management software. Strong communication, leadership, organization, and flexibility to work evenings, weekends and holidays.
Mac, Dell Operating Systems, PC applications, order management software
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Customer Experience Lead - Full Time
Vacaville, California, United States
$18/hr OnsiteFull Time
Provide excellent customer service, lead and coach front-end associates, manage checkout and merchandising, troubleshoot transactions, and work flexible schedules including nights/weekends.
2mo
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Customer Experience Supervisor
West Sacramento, California, United States
OnsiteFull Time
3+ YOE3+ years in heavy-duty dealership/diesel service; knowledge of dealer systems; strong communication and customer service; proficiency in Microsoft Office.
ADP Dealer System, Microsoft Office Suite
1mo
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Customer Experience Coordinator
Riverbank, California, United States
$18-$18/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; flexible availability including nights and weekends; merchandising knowledge; strong communication, organization, multitasking, and training skills; POS/register experience.
POS
2w
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Customer Experience Coordinator - Pleasant Hill, CA
Pleasant Hill, California, United States
$19-$29/hr OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management skills, strong communication and multitasking, ability to work nights/weekends/holidays and tolerate noisy/unpleasant odors.
1mo
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Director, Customer Experience & Engagement - 26-77
San Ramon, California, United States
$137k-$182k/yr OnsiteFull Time
6+ YOE5+ MgmtBA/BS required, minimum 6 years related experience, 5 years managing staff, experience with member experience programs and technology, strong communication, analysis and project management skills, valid driver’s license.
Epic, Salesforce, Hello World, Cipher Health, RingCentral, MyChart, Cheers, Campaigns, Microsoft PowerPoint, Microsoft Word, Microsoft Excel
2w
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Manager of Guest Experience
Modesto, California, United States
$21-$23/hr OnsiteFull Time
3+ YOEHigh school diploma required (associate/bachelor's preferred). Minimum ~3 years experience in retail, museum, or family attraction. Strong customer-service, supervisory, cash-handling, and communication skills; Google Suite and Altru experience; bilingualism preferred.
Google Suite (Gmail/Sheets/Docs/Drive), Altru
1mo
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Manager of Member Experience
Sacramento, California, United States
$6k-$8k/mo OnsiteFull Time
Bachelor's degree in a related field, supervisory experience, customer service and budgeting experience, proficiency with membership software and Microsoft Office, ability to work varied schedule, must obtain CPR/AED and First Aid and pass fingerprint/background check.
Microsoft Office Suite, Innosoft Fusion
1w
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Customer Service Manager
Pleasant Hill, California, United States
$19/hr OnsiteFull Time
1+ YOEHigh school diploma or GED, 1 year customer service experience required, 1 year retail management preferred, proficiency in Microsoft Office, ability to pass background check and drug screen, English proficiency.
Microsoft Office Suite
2mo
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Customer Service Manager
Sacramento, California, United States
$20-$21/hr OnsiteFull Time
Provide excellent customer service, basic computer skills, dependable and friendly, previous work references required; front-end management and register oversight experience preferred.
1mo
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Senior Director, Engineering Quality & Customer Experience
Folsom or United States
$175k-$230k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years senior engineering experience, 5+ years managing managers, Bachelor\u0002s degree or equivalent, experience building Quality Engineering CoE, CI/CD and AI-native quality engineering, payments/insurance experience preferred.
.NET, Java, Angular, LLM, RAG
1mo
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Senior Director, Engineering Quality & Customer Experience
Folsom or United States
$175k-$230k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's in CS/Engineering or equivalent, 10+ years senior engineering experience, 5+ years managing managers, experience building quality engineering CoE, CI/CD and AI-native quality (LLM/RAG); payments or insurance domain preferred.
.NET, Java, Angular, PHP, LLM, RAG, Graph RAG, CI/CD, Terminal, CLI
2w
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Customer Success Manager
Folsom, California, United States
$80k-$125k/yr OnsiteFull Time
1+ YOECustomer-facing SaaS experience, ability to onboard and train customers, strong communication and analytical skills, familiarity with behavioral health workflows; bachelor\u0002s degree preferred.
Microsoft Office, MS Windows, ZenDesk, HubSpot, Jira, EHR
1mo
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Customer Service Manager
Walnut Creek, California, United States
$70k-$71k/yr OnsiteFull Time
Knowledge of branch operations, supervisory or lead experience preferred, strong interpersonal, organizational and communication skills, ability to manage cash controls and compliance.
10-key machine, Microsoft, fax machine, photocopier, ATM, Branch Capture
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
1w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
3mo
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CUSTOMER SERVICE MANAGER (BUILDING MATERIALS)
Modesto, California, United States
$115k-$125k/yr OnsiteFull Time
10+ YOELead and manage customer service team; bachelor’s degree or 10+ years' industry experience; experience with insulated/metal panels; proficiency with Microsoft Office, SAP, and Salesforce; travel up to 25%.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, SAP, Salesforce
1d
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Technical Customer Success / Customer Program Manager
United States or Pleasanton or India
RemoteFull Time
Experience leading complex enterprise customer programs; technical fluency across cloud, SRE, observability, integrations, and security; excellent communication and customer relationship skills.
AWS, Microsoft Azure, Google Cloud Platform, Kubernetes, Splunk, Datadog, ServiceNow, Slack, Jira, Linear, SRE, ITSM
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