4d
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Customer Product Experience, Success, and Strategy Manager
Delaware or United States
$108k-$158k/yr RemoteFull Time
7+ YOE7+ years in product management/customer experience or digital delivery; bachelor’s degree required, advanced degree preferred; proven cross-functional influence, customer engagement, and outcome-driven mindset.
2mo
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Global Customer Experience Transformation Manager
Wilmington, Delaware, United States
HybridFull Time
10+ YOE10+ years in transformation/operations leadership; Bachelor's degree; strong PM, financial acumen; cross-functional/global experience; experience with Order-to-Cash and AI/digital enablement.
AI, Automation, Process Improvement, ERP
1mo
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Fraud Customer Experience Business Partner
Buffalo or Boston or Baltimore or Washington or Wilmington or New York or Bridgeport or Burlington
$90k-$149k/yr HybridFull Time
4+ YOEBachelor's degree or equivalent experience, minimum 4 years project management experience, strong relationship management, discovery and execution skills, ability to influence without authority, coordinate complex cross-functional work, and strong communication and problem-solving.
2w
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Manager, Client Experience - New Castle, DE
New Castle, Delaware, United States
OnsiteFull Time
5+ YOE1+ MgmtBachelor's degree or 5+ years customer leadership with 1-3 years management; strong customer service, communication, analytical and leadership skills; proficient with Microsoft Office Suite; ability to gather and analyze data.
Microsoft Office Suite
1mo
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Product Manager, Card Customer Experience
Wilmington or New York City
$123k-$201k/yr OnsiteFull Time
5+ YOE5+ years product management experience; advanced product lifecycle, design, and data analytics knowledge; experience leading end-to-end product work, partnering with UX/research, authoring requirements and user stories, and working in Agile.
Agile
1mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
2w
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Customer Success Manager
Ohio or Virginia or North Carolina or Massachusetts or Georgia or Florida or Maryland or Texas or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$74k-$84k/yr RemoteFull Time
2+ YOE2+ years in customer success or client-facing roles in SaaS/technology, strong relationship-building, product adoption experience, commercial awareness, cross-functional collaboration, and strong communication.
Salesforce
1d
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Customer Service Manager
Wilmington, Delaware, United States
$98k-$153k/yr OnsiteFull Time
5+ MgmtBachelor's or equivalent experience, 5+ years managerial experience, customer service/operations background, experience with SOX/ISO audits, cross-functional collaboration, strategic planning and team leadership.
1mo
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Manager, Customer Engineering
United States or Alabama or Alaska or Arkansas or Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$130k-$160k/yr RemoteFull Time
10+ YOE7+ Mgmt10+ years technical experience, 7+ years managing technical teams; experience with Microsoft platforms (Windows, Azure), Office 365, SharePoint, ConfigMgr/SCCM, Intune, WSUS, RMM; strong cross-functional collaboration and change leadership.
Microsoft ConfigMgr, Microsoft Intune, Microsoft WSUS, Microsoft Windows, Microsoft Azure, Microsoft Office 365, Microsoft SharePoint, Microsoft SCCM, RMM
1w
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Customer Relations Manager
Newark, Delaware, United States
$21-$24/hr OnsiteFull Time
3+ YOEMinimum 3 years customer service experience, 1+ year outbound calling, strong sales and communication skills, highly organized and detail oriented, self-starter.
1w
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Customer Success Manager
United States or New York or New Jersey or Delaware or Florida or Connecticut or Georgia or Virginia or Maine or Maryland or Massachusetts or North Carolina or South Carolina
$90k-$110k/yr RemoteFull Time
3+ YOE3–5 years post-sales experience in B2B SaaS; ability to manage ~25 accounts, own renewals, identify expansion, use CRM/product data, and coordinate cross-functional teams.
Salesforce, CRM, Slack
3w
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Guest Experience Supervisor (FT)
New Castle, Delaware, United States
$18-$23/hr OnsiteFull Time
1+ YOEMinimum 1 year supervisory/management experience in retail or customer service, high school diploma or GED, multitasking and problem-solving skills, comfortable with POS technology; ServSafe a plus.
POS software
2w
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Guest Experience Assistant Manager
Wilmington, Delaware, United States
$23-$28/hr OnsiteFull Time
3+ YOE2+ Mgmt3+ years operations/customer service/retail experience, 2+ years leadership; HS diploma or GED (associate/bachelor preferred); ServSafe preferred; ability to pass background/drug screen; authorized to work in U.S.
POS
1w
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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
4d
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Director, Premium Customer Experience & Wealth Integration (Hybrid)
New York City or Jacksonville or Wilmington
$170k-$300k/yr HybridFull Time
15+ YOE15+ years in customer experience/product/marketing management, proven people leadership, consumer banking and card product knowledge, cross-functional collaboration, commercial acumen, bachelor's degree required.
1mo
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Customer Acquisition Manager
United States or Alaska or Delaware or Hawaii or Louisiana or Nebraska or North Dakota or Rhode Island or South Dakota or Vermont or West Virginia or District of Columbia or Puerto Rico
$84k-$97k/yr RemoteFull Time
5+ YOE5+ years customer acquisition marketing experience, managing multi-million media budgets and agencies; advanced paid search/social, SEO, analytics, and Microsoft Office skills; bachelor's degree typical.
Google, Bing, Meta, SEMrush, Ahrefs, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook
2mo
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Customer Service Manager (English/Spanish Required)
New Castle, Delaware, United States
OnsiteFull Time
2+ YOEBilingual in English and Spanish; 2-3 years of customer service; logistics/export experience preferred; strong communication and organizational skills; willing to work flexible hours including Saturdays.
Microsoft Office, Internal systems, Email, WhatsApp
2mo
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Manager Customer Implementation (Hybrid- PA, NJ, DE)
Philadelphia or Delaware or New Jersey or Pennsylvania
HybridFull Time
6+ YOE1+ MgmtBachelor's or equivalent experience, 6+ years in health insurance, 1+ year managing client-facing teams, strong project management, analysis, communication and leadership skills, MS Office proficiency, and a compatible Android/iOS device for Microsoft Authenticator.
Microsoft Office, Microsoft Authenticator
4d
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Customer Success Manager
Wilmington or Logan
HybridFull Time
3+ YOE3+ years B2B account management experience; strong client relationship, negotiation, analytical and communication skills; comfort with technology, CRM usage, and presenting to executives.
Microsoft Teams, Microsoft PowerPoint, Microsoft Excel, Salesforce CRM
1mo
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Member Experience Coach
Shamokin Dam or Camp Hill or Chambersburg or Delaware or Pennsylvania or Maryland or Indiana or Ohio or Virginia or West Virginia or North Carolina or South Carolina or Connecticut or Massachusetts or Tennessee or New Jersey
$63k/yr FieldFull Time
Field-facing role requiring extensive travel (≈80%), strong risk management and customer service experience, excellent interpersonal and organizational skills, clean driver’s license, ability to lift >25 lbs and perform onsite assessments.
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