3w
Save
Mark Applied
Hide
Customer Experience Manager
Austin, Texas, United States
HybridFull Time
3+ YOE3–7 years in customer success, account management, project management, or sales (SaaS/cybersecurity preferred). Familiarity with Salesforce and customer success tools, strong project management, communication, and problem-solving skills. Bachelor’s degree preferred.
Salesforce, GUIDEcx, Planhat
2w
Save
Mark Applied
Hide
Customer Experience Manager
Austin, Texas, United States
$70k-$80k/yr OnsiteFull Time
Proven call center leadership, coaching and team development skills; experience with telephony/call center technology and Microsoft Office; strong communication, problem-solving, and scheduling flexibility; bachelor's degree and 5+ years leadership preferred.
Microsoft Office, ServiceTitan
1mo
Save
Mark Applied
Hide
Customer Experience Manager
Austin, Texas, United States
OnsiteFull Time
3+ YOE3+ years in customer success/account management or sales, 2+ years industry experience preferred, Bachelor's degree or professional qualification, strong SaaS retention and value-selling skills, networking knowledge, project management and cloud implementation experience; French or German preferred.
LLMs, CRM
3w
Save
Mark Applied
Hide
Customer Experience Manager
Cedar Park, Texas, United States
$15/hr OnsiteFull Time
2+ MgmtHigh school diploma, minimum 2 years management experience, strong verbal/written communication, multi-tasking, ability to lift 25 lbs, operate register, work a flexible schedule including days, evenings, weekends, and occasional overnight/travel.
4w
Save
Mark Applied
Hide
Customer Experience Manager
Austin, Texas, United States
$70k-$90k/yr OnsiteFull Time
Proven retail people management and sales leadership, strong business acumen, CRM experience, excellent communication, BA preferred, ability to analyze data and drive showroom performance.
1mo
Save
Mark Applied
Hide
Retail-Customer Experience Manager-Part Time
Bee Caves, Texas, United States
OnsitePart Time
Retail management experience; able to lead front-end operations; strong customer service, omnichannel processes, inventory, and team coaching.
POS system, cash handling, inventory management
1mo
Save
Mark Applied
Hide
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
Save
Mark Applied
Hide
Customer Experience Lead
Los Angeles or Austin
OnsiteFull Time
3+ YOE3-5 years in customer support/experience with metrics ownership; strong written communication; leadership/mentoring experience; ability to analyze trends and communicate insights; detail-oriented with bias toward action.
AI workflows, support platforms, macros/templates, analytics dashboards, knowledge bases
1mo
Save
Mark Applied
Hide
Customer Experience Coordinator
Bastrop, Texas, United States
$14-$15/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; flexible schedule including nights and weekends; strong merchandising, communication, and organizational skills.
POS system, merchandising tools
2d
Save
Mark Applied
Hide
Customer Experience Banker - Bartlett
Bartlett, Texas, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED or bachelor's, minimum 1 year customer service experience, cash handling skills, comfort with mobile/online banking technology, sales and relationship management abilities.
2w
Save
Mark Applied
Hide
Agent Experience Manager
Austin, Texas, United States
OnsiteFull Time
2+ YOE2+ years customer-service or operations experience, strong communication and problem-solving, ability to support and train agents, experience with Zendesk/Salesforce/Confluence a plus, ability to lift 25 lbs.
Zendesk, Salesforce, Confluence
2mo
Save
Mark Applied
Hide
Customer Experience Team Lead
Denver or Westlake
$33-$40/yr OnsiteFull Time
Active FINRA Series 7 and Series 63; Series 9/10 or 24 preferred or able to obtain 9/10 within 120 days; strong coaching/leadership; excellent written and verbal communication; fast-paced, high-volume environment; analytical problem-solving; scheduling flexibility.
2mo
Save
Mark Applied
Hide
Customer Experience Supervisor I - Tech Ridge Ctr
Austin, Texas, United States
$21-$26/hr OnsiteFull Time
Lead and coach store associates, manage cashier performance, handle hiring/training, and drive customer service and sales.
22h
Save
Mark Applied
Hide
Office Experience Manager
Dripping Springs or Lakeway or Austin
OnsiteFull Time
3+ YOEBachelor's degree or equivalent, minimum 3 years related experience with managerial responsibility in retail/service, strong people leadership, client-centric mindset, data fluency, and ability to lead change and maintain on-site presence.
4w
Save
Mark Applied
Hide
Services Experience Manager - Austin TX
Cedar Park, Texas, United States
$55k-$87k/yr OnsiteFull Time
2+ YOE2+ Mgmt2 years supervisory/manager experience, 2 years sales/customer service or electronics repair, 1 year managing expenses and revenue; ability to lead teams, coach staff, analyze performance metrics, and drive customer experience and revenue.
1w
Save
Mark Applied
Hide
Customer Experience Engineering Team Manager
Austin, Texas, United States
OnsiteFull Time
Lead an engineering team to design intuitive customer experiences for Apple Services and reduce customer support friction.
4w
Save
Mark Applied
Hide
Manager, Workplace Experience
San Francisco or Austin or New York City
$170k-$200k/yr HybridFull Time
5+ YOE1+ Mgmt5+ years in people-focused roles; 1+ year managing people, vendors, or cross-functional projects; strong customer service, communication, problem solving; experience with Google Suite and Slack; familiarity with Pigment, Oracle, AuditBoard, Ironclad a plus.
Google Suite, Slack, Pigment, Oracle, AuditBoard, Ironclad
1w
Save
Mark Applied
Hide
Member Experience Manager - Austin
Austin, Texas, United States
$70k/yr OnsiteFull Time
On-site 5 days/week in Austin; ability to lift/carry/push/pull up to 25 lbs, stand/bend/kneel/walk for long periods, operate appliances, perform food prep and cleaning; strong interpersonal and community engagement skills.
1w
Save
Mark Applied
Hide
Customer Experience Lead-The Domain VS
Austin, Texas, United States
$18-$23/hr OnsiteFull Time
Retail leadership role focused on driving sales, coaching associates, maintaining visual standards, managing labor, and performing physical tasks (lift up to 40 lbs). Retail experience and ability to work flexible hours required.
2w
Save
Mark Applied
Hide
Customer Success Manager
Austin, Texas, United States
HybridFull Time
2+ YOE2+ years customer success or account management; SaaS experience preferred; experience with Salesforce or HubSpot; strong communication, organization, and account management skills; familiarity with Gainsight preferred.
Gainsight, Salesforce, HubSpot
Explore Jobs