Falling Waters • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Falling Waters • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Falling Waters • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Falling Waters • 50 milesRemote · Hybrid · Onsite · Field · All Environments
962 customer experience manager jobs at 443 companies in Falling Waters, WV
2mo
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Assistant Customer Experience Manager
Thurmont, Maryland, United States
$17-$25/hr OnsiteFull Time
Oversee front-end operations, supervise customer experience staff, enforce cash handling/SOPs, train associates, and ensure excellent customer service.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
3w
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Customer Experience Lead - Full Time
Hagerstown, Maryland, United States
$16/hr OnsiteFull Time
1+ YOERetail customer service and leadership experience; strong communication, problem solving, and organizational skills; flexibility to work nights, weekends, and holidays.
5d
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Customer Experience Coordinator
Gaithersburg, Maryland, United States
$19-$20/hr OnsitePart Time
1+ YOE0.5+ MgmtRequires one year of retail experience and six months of leadership experience, flexible night and weekend availability, merchandising knowledge, communication, organization, multitasking, and ability to train others.
1mo
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Customer Experience Coordinator - Leesburg, VA
Leesburg, Virginia, United States
OnsiteFull Time
2+ YOE2+ years customer service experience; advanced computer and practice management software skills; strong communication, multitasking, organization, empathy, and ability to work nights/weekends/holidays.
1mo
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Manager, Client Experience
Gaithersburg, Maryland, United States
$85k-$95k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years customer service experience including 2+ years people management; experience with CRM and Microsoft 365; metric tracking, continuous improvement, and strong communication skills.
Customer Relationship Management (CRM), Microsoft 365
2mo
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Salon Customer Experience Specialist - Francis Scott Key Ml
Frederick, Maryland, United States
$15-$19/hr OnsitePart Time
Provide welcoming front-desk service, schedule appointments, recommend and sell retail products, meet retail sales goals, manage front-desk operations, handle payments, and support salon team and inventory.
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2mo
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Sr. Customer Solutions Manager
Jersey City or Arlington or New York or Herndon
$154k-$229k/yr OnsiteFull Time
4+ YOE7+ years leading large-scale technical programs, 4+ years customer-facing experience, Bachelor's degree in STEM, up to 30% travel, experience with AWS/cloud, strong communication and program/change management skills.
AWS
3w
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AVP, Operations and Customer Experience, Auto Lending
Frederick, Maryland, United States
$70k-$85k/yr OnsiteFull Time
4+ YOE1+ MgmtBachelor's degree or equivalent,4+ years consumer lending/loan operations experience,1+ years supervisory experience,knowledge of loan documentation and funding,strong analytical and communication skills.
1mo
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Sr. Customer Success Manager
Herndon, Virginia, United States
$124k-$166k/yr OnsiteFull Time
Customer-facing CSM role requiring experience in technical customer support, strong communication, problem-solving, and ability to drive customer adoption, retention, and expansion of cybersecurity solutions.
Windows, Linux, Ubuntu, RHEL, Syslog, DNS, NTP, HTTPS, SSL, TCP/IP, Ethernet, proxy, firewall
4d
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Customer Support Manager MRO North America
Herndon, Virginia, United States
$90k-$106k/yr HybridFull Time
2+ YOEEngineering or business diploma required, 2+ years of customer support experience, project management preferred, strong accountability, critical thinking, presentation, and relationship-building skills.
1w
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Customer Service Manager
Thurmont, Maryland, United States
$18/hr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma, GED, or equivalent work experience; one year of customer service experience required, retail management preferred; Microsoft Office proficiency and English fluency required.
Microsoft Office Suite
3d
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(Contract) Guest Experience Lead | Gaithersburg
Gaithersburg, Maryland, United States
$24-$28/hr OnsiteFull Time, Contract
1+ YOERequires 1 year of retail or customer experience, some leadership, mentoring, or delegation experience, legal work authorization, and reliable transportation. High school diploma or retail leadership experience preferred.
2mo
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Customer Success Manager (Hybrid)
Herndon, Virginia, United States
$80k-$90k/yr HybridFull Time
3+ YOE3+ years in customer success/account management; experience managing recurring B2B relationships; strong communication and organizational skills; cross-functional collaboration.
2mo
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Customer Success Manager, Mulesoft - Public Sector/Federal Civilian
Washington or Herndon or McLean
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; MuleSoft Anypoint Platform experience and MuleSoft certifications; strong consulting, communication, and stakeholder management skills; familiarity with AI agents and prompt engineering basics.
MuleSoft Anypoint Platform, Runtime Manager, API Manager, Exchange, Design Center, Journey Builder, Commerce Promotions, Salesforce, Agentforce
3mo
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Customer Service Rep/Project Manager
Hagerstown, Maryland, United States
OnsiteFull Time
5+ YOEPrint industry experience required; five years of customer service; some college preferred; leadership experience preferred.
1mo
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Full Time Assistant Customer Service Manager DLT
Brambleton, Virginia, United States
$19-$30/hr OnsiteFull Time
1+ YOESupervisory experience with customer service; high school diploma/GED; 1+ years retail or related experience; strong communication, interpersonal, and basic computer skills (HT Internet, email, inventory, spreadsheets, word); ability to lift up to 40 lbs.
HT Internet software, E-mail, Inventory software, Spreadsheet software, Word Processing software
1mo
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Connected Customer Supervisor
Frederick, Maryland, United States
$18-$25/hr OnsiteFull Time
1+ YOE1 year supervisory or 4 years customer service experience, high school diploma/GED, 2 years computer experience, cashiering and inventory management skills, ability to lift 25+ lbs.
Tags-On-Demand (TOD)
1w
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Customer Logistics Manager
Greencastle, Pennsylvania, United States
$70k-$75k/yr OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma/GED and 2+ years of relevant supply chain, logistics, warehouse, or related experience; 1+ year of supervisory experience. Bachelor's degree preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
6d
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Customer Logistics Manager
Greencastle, Pennsylvania, United States
$70k-$75k/yr OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma/GED, 2+ years relevant supply chain or logistics experience, 1+ year supervisory experience, and proficiency in Microsoft Office. Bachelor's degree preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
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