1,775 customer experience manager jobs at 682 companies in Heathrow, FL
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Customer Experience Manager
Sanford, Florida, United States
$70k-$80k/yrOnsiteFull Time
American Air, Plumbing & Electric: Provides residential HVAC, plumbing, and electrical services in Florida.
5+ YOERequires customer service or call center team leadership, KPI management, process improvement, training development, communication, problem-solving, Microsoft Office proficiency, and schedule flexibility. A bachelor's degree and 5+ years' experience are preferred.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school graduate or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
BramblesAustralian Securities Exchange: BXB: Provides reusable pallets and containers for global supply chains.
Bachelor’s degree or equivalent supply chain/customer-facing experience, strong typing and data management skills, excellent communication, multitasking, time management, and problem-solving abilities.
Hilton Grand VacationsNYSE: HGV: Global timeshare and vacation ownership.
5+ YOEHigh school diploma or equivalent; 5 years of customer service or retention experience; conflict resolution, negotiation, leadership, organizational, time management, and multitasking skills.
Hilton Grand VacationsNYSE: HGV: Sells and manages vacation ownership interests and luxury resorts.
5+ YOEHigh school diploma or equivalent; five years of customer service or retention experience; conflict resolution, negotiation, leadership, organization, time management, detail orientation, and multitasking skills.
SPX TechnologiesNYSE: SPXC: Supplies industrial infrastructure for HVAC and measurement markets.
5+ YOEMinimum 5 years in a customer experience/inside sales leadership role; minimum 10 years in commercial sales/service; proven track record in quoting/order entry/aftermarket support for capital equipment; strong interpersonal skills; CRM/ERP experience; inside sales experience with field teams.
Salesforce, ERP systems, CRM tools, Microsoft Office
Memoir Agency: Designs and produces immersive live events and experiential marketing.
3–5+ years box office, ticketing or customer experience in live events/hospitality; experience with Salesforce, Universe, Ticketmaster, Tessitura or Eventbrite; supervisory experience; strong communication and analytics; flexible availability.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience preferred; ability to train associates, multitask, work flexible schedule including nights and weekends, strong communication and merchandising skills.
Seacoast Service Partners: Provides residential and commercial HVAC, plumbing, and refrigeration services.
2+ YOE2+ years call center or high-volume customer service experience, team lead/coaching experience preferred; familiarity with RingCentral, ServiceTitan, Google Local Services Ads, CRM and Google Sheets/Excel; strong communication and coaching skills; high school diploma required; must work onsite in Orlando.
RingCentral, ServiceTitan, Google Sheets, Microsoft Excel, Google Local Services Ads, CRM
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, advanced computer and practice management software skills, strong communication, organization, multitasking, high emotional intelligence, and availability for nights, weekends, and holidays in a busy noisy clinical environment.
Fit2Run: Specialty retail chain selling athletic footwear and running apparel.
1+ YOERequires at least one year of retail or customer service experience, strong communication and problem-solving skills, flexible evening, weekend, and holiday availability, and ability to stand, walk, and lift up to 40 pounds.
AmTrust Financial Services: Global provider of specialty property and casualty insurance.
4+ YOERequires 4+ years in workers' compensation, property, or casualty claims handling, supervision, or management; collaboration, communication, presentation, relationship management, organization, and Microsoft Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
HiltonNYSE: HLT: Global hospitality providing hotel accommodation and lodging services.
2+ MgmtLuxury hotel and Forbes-rated experience required, with 2 years of front office management or supervisory experience, training and quality assurance experience, luxury service knowledge, and cross-department coordination skills.
Lemonjuice Solutions: Manages and revitalizes legacy timeshare resorts and ownership properties.
Managerial leadership, customer service, revenue management, inventory control, OTA platform expertise, scheduling, reporting, process implementation, training, and strong written and verbal communication skills.
Groome Transportation: Provider of daily scheduled airport shuttle transportation services.
Oversee shuttle operations, manage trip capacity and staffing, ensure DOT compliance, perform reporting and post-accident testing, and handle customer escalations; background and drug screen required.
EōS Fitness: Operates a chain of full-service health clubs.
Customer service leadership in fitness or hospitality; strong communication; multitasking; proficiency with fitness software and Microsoft Office; CPR certification; background check.
Fitness management software, Social media tools, Microsoft Office
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOECoordinate and direct patient experience activities, monitor satisfaction and reporting, ensure regulatory compliance, develop training and action plans; HS/GED required, 2–4 years service/training experience, Microsoft Office proficiency.
Microsoft Office, Word, Excel, PowerPoint, Outlook
Tri Pointe HomesNew York Stock Exchange: TPH: Designs, builds, and sells single-family homes and condominiums.
3+ YOE2+ Mgmt3+ years directing customer care, 2+ years management experience, HS diploma required (BA/BS preferred), strong Microsoft Office skills, valid driver’s license and reliable vehicle, experience with Corrigo a plus.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Adobe Pro, Internet Explorer, Google Chrome, Corrigo