426 customer experience manager jobs at 213 companies in Ithaca, NY
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Customer Experience Associate III
Endicott or Staten Island
$16-$20/hrRemoteFull Time
ConduentNASDAQ: CNDT: Provides digital business process services for businesses and governments.
Customer service experience with problem-solving skills, intermediate Microsoft Outlook/Excel/Word proficiency, ability to manage escalated disputes and meet SLAs/KPIs.
Microsoft Outlook, Microsoft Excel, Microsoft Word
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOEFlexible schedule including nights/weekends, 1 year retail and 6 months leadership experience, merchandising knowledge, ability to train associates, strong communication and organizational skills.
Poughkeepsie or California or Colorado or Connecticut or Rhode Island or Nevada or New York City or Ithaca or Westchester County or Washington
$50k-$55k/yrOnsiteFull Time
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
2+ YOE1+ MgmtStore leadership with 2+ years related experience and 1+ year leadership; must be 18+, legally authorized to work in the U.S., flexible schedule including nights/weekends/overtime, ability to perform physical tasks, and experience in retail operations and customer service.
HertzNASDAQ: HTZ: Provides vehicle rental and used car sales services worldwide.
1+ YOE1+ years customer service/operations experience; high school diploma required (bachelor's preferred); moderate Microsoft Office proficiency; strong communication, leadership, and problem-solving skills.
IberdrolaBME: IBE: Generates and distributes renewable electricity and natural gas globally.
10+ YOEBachelor's in engineering, 10+ years utility engineering/planning experience, leadership of multidisciplinary teams, NYISO interconnection experience, strong communication and stakeholder management; PMP preferred.
United States or New York or Buffalo or Rochester or Syracuse
FieldFull Time
Kraft HeinzNASDAQ: KHC: Manufacturer and global marketer of food and beverage products.
Proven customer/account management and retail sales experience; category management and analytical skills; ability to manage trade budgets; proficiency with Microsoft Office, IRI, and Spark; willing to travel 10-20%.
Northeast Grocery: Operates a network of full-service supermarkets and grocery stores.
1+ YOEHigh school diploma or equivalent, 1+ years related experience, strong organizational and communication skills, basic computer literacy, ability to manage others and follow company policies.
Kraft HeinzNASDAQ: KHC: Produces and sells condiments, dairy products, and packaged foods.
Proven customer/account management or retail sales experience, strong analytical and presentation skills, ability to manage trade budgets, proficiency with Microsoft Office and syndicated data tools, willingness to travel ~10-20%.
2+ YOE1+ Mgmt2+ years supply chain/logistics experience, 1+ year supervisory experience, HS diploma required, bachelor\u0002s preferred; advanced logistics knowledge; proficiency with Microsoft Office; strong communication and analytical skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
Campbell Oil Company: A family-owned convenience store and fuel distribution.
High school diploma or equivalent required; customer service experience preferred, ideally in oil/energy/industrial sectors. Proficiency with CRM, order management systems, and standard office software; strong communication and problem-solving skills.
CRM, order management systems, standard office software
Campbell Oil Company: Operates convenience stores, restaurants, and wholesale fuel distribution services.
High school diploma required; customer service experience preferred. Must handle inquiries, coordinate orders/deliveries, use CRM/order management/office systems, communicate clearly, multitask, and follow safety/regulatory procedures.
The IMA Group: Provides medical evaluation and clinical research services to organizations.
Manage high-volume calls and emails, schedule IMEs, coordinate records/transportation, strong multitasking, professional phone presence, proficiency with Microsoft Word and Outlook.
CorningNYSE: GLW: Develops and manufactures specialty glass, ceramics, and optical fiber.
Bachelor's degree required; MBA preferred. Significant commercial and product management experience, global customer engagement, product development and commercialization success, P&L responsibility, and international experience preferred. No immigration sponsorship.
Claire's: Global retailer of jewelry, accessories, and ear piercing services.
1+ YOE1+ year retail management experience, ability to conduct piercings, POS proficiency, physical ability to lift 25-75lbs, strong communication and customer service skills.
U-HaulNYSE: UHAL: Provides moving truck rentals and self-storage units to consumers.
High school diploma or equivalent; working knowledge of multiline phones, Microsoft Word and email; strong customer service, time management and multitasking skills.
Goodwill of the Finger Lakes: Operates thrift stores and social services for community development.
1+ YOE0.5+ MgmtMinimum 1 year retail experience with 6 months supervisory experience preferred; associates degree preferred; proficiency with Microsoft Word, Excel, Outlook; ability to lift up to 50 lbs and perform physical tasks; flexible availability for nights/weekends/holidays.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Sky Zone: Operates indoor active entertainment and trampoline parks for all ages.
3+ MgmtMinimum 3 years management experience in high-volume customer industries, 2 years sales experience, high school diploma required (Associates/Bachelors preferred), proficiency with Microsoft Office/Teams and POS, ability to lift 20 lbs, available nights/weekends/holidays.
Wegmans: Operates a chain of regional supermarkets and grocery stores.
1+ YOE1+ year managerial/supervisory experience including interviewing, performance management and managing financials; systems aptitude; merchandising and ordering experience preferred.