2,283 customer experience manager jobs at 931 companies in Murrieta, CA
1mo
Save
Mark Applied
Hide
1mo
Manager, Customer Experience
Brea, California, United States
$101k-$122k/yrOnsiteFull Time
Samyang America: Distributes and markets instant noodles and packaged food products.
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to perform physical retail tasks.
Stord: Cloud-based logistics platform for omnichannel fulfillment and warehousing
Experience in customer experience or account management, P&L and revenue growth experience, contract and financial oversight, strong communication, analytical and strategic skills, and ability to mentor junior staff.
Sender One: Operates premium indoor climbing gyms and fitness centers.
Customer experience leadership experience, staff hiring and development, climbing and belay experience, Google Suite, Rock Gym Pro, Basecamp, and instructing experience required.
Google Suite, Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro, Basecamp
Gold Star Foods: Distributes food and nutritional products to educational institutions.
High school diploma required; leadership and coaching experience, strong verbal/written communication, customer complaint resolution, KPI and inventory familiarity, ability to train and mentor staff.
TestEquity: Distributor of electronic test solutions and production equipment.
3+ YOEHandle inbound calls, assist with orders and quotes, respond to customer inbox and web chat, manage smaller accounts; requires HS/GED, 3+ years sales-related customer service, Microsoft Office and ERP experience, strong communication and attention to detail.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE1 year retail and 6 months leadership experience; merchandising, multi-tasking, communication, training/coaching skills; available nights and weekends.
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOERequires 2–3+ years of relevant retail management experience, cosmetology licensing where required, and proficiency with point-of-sale systems, Microsoft Office, and Apple devices. A bachelor's degree is preferred.
Point of Sale system, Microsoft Office, Apple devices
Jenson USA: Online retailer of bicycles, parts, and cycling gear.
High school diploma or GED, complex bike expertise, strong communication and organizational skills, software proficiency, sound judgment, and willingness to work occasional rotating weekends.
SAP, Microsoft Dynamics 365, Jira, Microsoft Office, CRM, ERP
Ingram MicroNYSE: INGM: Global distributor of technology products and supply chain solutions.
10+ YOE10+ MgmtBachelor's degree in business, technology, or related field required; MBA preferred. Requires 10+ years of progressive leadership in customer experience, operations, product, or platform environments and digital CX transformation experience.
AI, automation, digital platform, UX Design, UX Research
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOECustomer service mindset, leadership and communication skills, problem-solving ability, organization, flexibility, and 1+ years of retail experience preferred.
Customer Experience Coordinator - Rancho Cucamonga, CA
Rancho Cucamonga, California, United States
$19-$29/hrOnsiteFull Time
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOERequires 2+ years of customer service experience, advanced computer and practice management software knowledge, strong communication, organization, multitasking, emotional intelligence, and rotating night, weekend, and holiday availability.
JC Resorts: Manages and operates premium golf and resort properties.
The posting promotes a guest experience management role in a luxury oceanfront resort; detailed qualifications are provided through the linked job description.
Harbour Outdoor: A family-owned luxury outdoor furniture brand designing and manufacturing collections in-house for residential, hospitality, and commercial spaces.
2+ YOE2+ years order or project management experience in trade/wholesale/contract/hospitality; proficiency with NetSuite or similar ERP; strong written/verbal communication; ability to self-manage high-volume orders and create organizational systems.
EōS Fitness: Operates a chain of full-service health clubs.
Customer service or frontline leadership experience preferred; strong communication, problem-solving, organizational, and interpersonal skills; fitness management software and Microsoft Office proficiency; CPR certification required within 30 days.
fitness management software, social media platforms, Microsoft Office Suite, email system, computer system
Salon Customer Experience Specialist - Moreno Valley Mall
Moreno Valley, California, United States
$17-$21/hrOnsitePart Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Provide exceptional customer service, sell retail products to meet sales goals, manage front desk operations and appointment scheduling, support inventory and promotions, and participate in training.
Ingram MicroNYSE: INGM: Distributes information technology products and provides supply chain solutions.
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
Alignment HealthNASDAQ: ALHC: Provides Medicare Advantage plans and coordinated clinical services for seniors.
3+ YOE2+ Mgmt3+ years customer service in healthcare; 2+ years supervisory in a contact center; High School Diploma or GED; Medicare knowledge; coaching skills.
Hyundai America Technical CenterKorea Exchange: 005380: Designs and engineers vehicles for the North American market.
6+ YOE6+ years in automotive OEM, EV/public charging, mobility or related industry; experience managing cross-functional programs and external partnerships; translate customer insights into strategies; Bachelor's preferred; Master's a plus.