Stord: Cloud-based logistics platform for omnichannel fulfillment and warehousing
Experience in customer experience or account management, P&L and revenue growth experience, contract and financial oversight, strong communication, analytical and strategic skills, and ability to mentor junior staff.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOELead store front-end and crew to deliver excellent customer service; high school diploma, minimum 2 years management experience, strong communication and multitasking skills.
TestEquity: Distributor of electronic test solutions and production equipment.
3+ YOEHandle inbound calls, assist with orders and quotes, respond to customer inbox and web chat, manage smaller accounts; requires HS/GED, 3+ years sales-related customer service, Microsoft Office and ERP experience, strong communication and attention to detail.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2+ years retail management experience preferred, bachelor’s degree preferred, cosmetology license where required, proficiency with POS, Microsoft Office and Apple devices, leadership and financial management skills, ability to lift up to 25 lbs and work flexible schedule.
Point of Sale system, Microsoft Office, Apple devices
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE1 year retail and 6 months leadership experience required; flexible schedule including nights and weekends; strong communication, merchandising, multitasking, and training skills.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Retail experience preferred, strong customer service, leadership and communication skills, ability to work nights/weekends/holidays and perform opening/closing duties.
CompassNYSE: COMP: Technology-enabled residential real estate brokerage and agent software platform.
2+ YOE2+ years experience in customer service, training, office management, hospitality, or operations; experience with Zendesk/Salesforce/Confluence a plus; strong communication, problem-solving, and organizational skills; able to lift 25 lbs; ability to work in-office.
Sender One: Operates premium indoor climbing gyms and fitness centers.
1+ YOE1+ years supervisory experience, climbing and belay skills, coaching/instruction experience, familiarity with Google Suite, Paycom, Rock Gym Pro, and interviewing/onboarding duties.
Harbour Outdoor: A family-owned luxury outdoor furniture brand designing and manufacturing collections in-house for residential, hospitality, and commercial spaces.
2+ YOE2+ years order or project management experience in trade/wholesale/contract/hospitality; proficiency with NetSuite or similar ERP; strong written/verbal communication; ability to self-manage high-volume orders and create organizational systems.
JC Resorts: Manages and operates premium golf and resort properties.
Deliver personalized coastal luxury guest experiences and empower staff to create memorable interactions; managerial hospitality experience implied though not specified.
Salon Customer Experience Specialist - Moreno Valley Mall
Moreno Valley, California, United States
$17-$21/hrOnsitePart Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Provide exceptional customer service, sell retail products to meet sales goals, manage front desk operations and appointment scheduling, support inventory and promotions, and participate in training.
Ingram MicroNYSE: INGM: Distributes information technology products and provides supply chain solutions.
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
Hyundai America Technical CenterKorea Exchange: 005380: Designs and engineers vehicles for the North American market.
6+ YOE6+ years in automotive OEM, EV/public charging, mobility or related industry; experience managing cross-functional programs and external partnerships; translate customer insights into strategies; Bachelor's preferred; Master's a plus.
Kastle Systems: Managed security services provider for commercial and residential properties.
2+ YOE2-4 years account or customer success management experience; bachelor’s degree preferred; ability to build and maintain customer relationships; technical competence with software/hardware/networks; experience training customers; familiarity with Microsoft Dynamics CRM and AX.
Coppell or Waltham or Lewis Center or Lithia Springs or Tampa or Irvine or Santa Clara or Tukwila
HybridFull Time
Centersquare: Provides secure colocation and data center connectivity services.
5+ YOE5+ years customer-facing experience in data center colocation or managed hosting; bachelor\u0002s degree required; strong executive communication, account retention and escalation management skills; ability to travel up to 50%.
Winchester Interconnect: Designs and manufactures custom connectors and cable assemblies.
Bachelor's preferred; 5+ years sales and customer service experience (wire and cable industry preferred); supervisory, communication, negotiation, and computer skills; familiarity with MRP/ERP and CRM systems.
Microsoft Word, Microsoft Excel, Google Enterprise, ADP, Epicor 10, Infor Visual ERP, QT9 Quality Management, Salesforce, UL, CSA