307 customer experience manager jobs at 169 companies in Normal, IL

2d
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Customer Experience Coordinator
Peoria, Illinois, United States
$16-$17/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; strong communication, merchandising, multitasking, ability to train associates, and flexible availability including nights and weekends.
POS
1w
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Retail Experience Manager - Peoria, IL
East Peoria, Illinois, United States
$55k-$87k/yr OnsiteFull Time
Best Buy
Best BuyNYSE: BBY: Sells consumer electronics and provides technical support services.
2+ YOE2+ MgmtMinimum 2 years supervisory/management experience, 2 years sales or customer service, 1 year managing expenses/revenue; retail and multi-location experience preferred; strong communication and leadership skills.
2w
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Customer Support Manager
Goodfield, Illinois, United States
OnsiteFull Time
VIVO
VIVO: Designs and manufactures ergonomic workspace solutions and office furniture.
3+ Mgmt3+ years customer support management experience with strong technical and report-management skills, attention to detail, and ability to lead a team and develop policies.
1d
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Assistant Store Manager - Customer Experience
Bloomington, Illinois, United States
$27-$44/hr OnsiteFull Time
PetSmart
PetSmart: Retailer of pet food, supplies, and professional pet services.
3+ YOE3-5 years retail leadership experience, full-time availability including evenings/weekends/holidays, computer proficiency, strong communication and organizational skills, ability to lift up to 50 lbs, supervisory experience.
1mo
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Customer Support Manager
Morton, Illinois, United States
$66k-$99k/yr OnsiteFull Time
Truck Centers
Truck Centers: Operates a network of full-service commercial truck dealerships.
5+ YOEValid driver’s license required; Class B/A CDL with air brake endorsement preferred; 5+ years mechanical or dealer service management; CIC Level I/II and Freightliner experience preferred; MS Office and Procede familiarity; willing to travel up to 50%; background and drug screen required.
Microsoft Office, Procede
3w
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Spanish Bilingual Remote Customer Service Representative
Peoria or Chicago
$19-$21/hr RemoteFull Time, Seasonal
GetInsured
GetInsured: Provides SaaS platforms for health insurance exchanges and government services.
Provide remote inbound/outbound customer support via phone/chat, manage accounts, perform application data entry, complete paid training, pass background check and drug test, and maintain a dedicated wired home workspace (100 mb/s ethernet).
CRM
1mo
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Service Manager - Must Have Dealership Experience-Mike Miller Hyundai
Peoria, Illinois, United States
$130k-$180k/mo OnsiteFull Time
Morrie's Auto Group
Morrie's Auto Group: Operates automotive dealerships providing vehicle sales and repair services.
3+ YOE3+ Mgmt3+ years automotive management experience, strong customer service and communication skills, proficiency with Microsoft Office and dealership systems, ability to recruit and develop staff and manage department profitability.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CDK
1mo
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Service Manager - Must Have Dealership Experience-Mike Miller Hyundai
Peoria, Illinois, United States
$130k-$180k/mo OnsiteFull Time
Morrie's Auto Group
Morrie's Auto Group: Multi-brand automotive dealership group providing vehicle sales and service.
3+ YOE3+ Mgmt3+ years automotive management experience, strong customer service and communication, proficient with Microsoft Office, CDK preferred; college degree in business preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CDK
5d
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Customer Sales Associate
Champaign, Illinois, United States
$41k-$83k/yr OnsiteFull Time
Trane Technologies
Trane TechnologiesNYSE: TT: Global provider of heating, ventilation, and air conditioning solutions.
High school diploma/GED, inside sales or retail experience, customer service and order management skills, ability to handle inventory and work overtime/weekends.
1mo
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Controls Project Manager
Peoria, Illinois, United States
$83k-$125k/yr FieldFull Time
PremiStar
PremiStar: Provides commercial HVAC, plumbing, and building automation services.
Project management experience for controls/installations, scheduling, coordinating contractors, creating submittals/RFIs, managing materials/budgets, commissioning/start-up, and customer communication.
1w
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Shift Manager
Peoria, Illinois, United States
$17/hr OnsitePart Time
GQT Movies
GQT Movies: Regional cinema chain providing movie screenings and concession services
1+ YOEMust be 18+, available nights/weekends/holidays, 1+ year management experience, punctual, team-focused attitude, willing to learn.
2w
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Store Manager
Champaign, Illinois, United States
$55k-$67k/yr OnsiteFull Time
Staples Canada
Staples Canada: Sells office supplies and provides business services across Canada.
1+ YOE1+ year progressive store management experience; experience with store operations, sales, financial planning, team development; ability to lift 10-50 lbs and stand/walk continuously.
1mo
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Senior Customer Quality Engineer
Sussex or East Peoria or Oshkosh
OnsiteFull Time
Generac
GeneracNYSE: GNRC: Manufactures backup power generators and energy technology solutions.
5+ YOEBachelor's in Engineering, 5+ years quality experience in manufacturing managing large customers, experience with continuous improvement toolset, APQP/PPAP/ISO knowledge, Microsoft Office and SAP experience, strong communication and problem-solving skills.
Microsoft Office Suite, SAP, APQP, PPAP, ISO, Lean, A3
1d
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Manager Trainee
Pekin, Illinois, United States
$17/hr OnsiteFull Time
Menards
Menards: Operates a chain of big-box home improvement retail stores.
Customer-service and leadership skills required; leadership experience or business-related degree preferred. On-the-job training; ability to lead and develop teams and work flexible schedules.
2w
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Account Manager, PAR Retail
Austin or Philadelphia or Minneapolis or Chicago or Champaign or New Hartford or Syracuse or Albany or Buffalo or Rochester or United States
$80k-$100k/yr RemoteFull Time
PAR Technology
PAR TechnologyNYSE: PAR: Provides unified software and hardware for restaurant operations.
3+ YOEBachelor's degree or equivalent experience; 3+ years in account management or customer success; experience in technology/SaaS a plus; strong communication, relationship building, strategic thinking; able to travel up to 25%.
PAR Retail, Microsoft Teams
6d
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Reservation Manager
Bloomington, Illinois, United States
$15-$27/hr OnsiteFull Time
U-Haul
U-HaulNYSE: UHAL: Provides moving truck rentals and self-storage units to consumers.
High school diploma or equivalent, customer service and multitasking skills, working knowledge of multiline phones, Microsoft Word and email; supports reservation placement and equipment distribution.
Microsoft Word
2w
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Customer Identity and Access Management Product Owner
Peoria or Irving or East Peoria
$113k-$183k/yr OnsiteFull Time
Caterpillar
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Product ownership experience in IAM/CIAM, delivering CIAM platforms (e.g., Azure AD B2C, Okta, ForgeRock, Auth0), strong knowledge of OAuth 2.0, OIDC, SAML, JWT, ITSM and Agile/Scrum practices, API and technical architecture background.
Azure AD / B2C, Okta CIAM, ForgeRock, Auth0, OAuth 2.0, OIDC, SAML, JWT, APIs, ITSM, Agile, Scrum
4d
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District Manager - Relocation Available
Mahomet or Champaign
$100k-$145k/yr OnsiteFull Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
5+ YOEBachelor's with 5 years retail management or HS/GED with 7 years; licensed pharmacy technician or RPh within 12 months; valid driver's license; willingness to travel ~85% and work flexible schedule; experience coaching managers and driving store performance.
3w
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Service Dispatch Manager (Decatur, IL)
Decatur, Illinois, United States
$70k-$75k/yr OnsiteFull Time
MH Equipment
MH Equipment: Authorized dealership for Hyster and Yale material handling equipment.
4+ YOEMinimum 4 years experience; technical background with knowledge of hydraulics/electrical/fuel/charging systems preferred; strong customer relations and telephone skills; valid driver’s license; proficiency with Windows and Microsoft Office; ability to manage technicians and WIP.
Microsoft Windows, Microsoft Office
2w
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Customer Svc Front End Mgr - Normal IL
Normal, Illinois, United States
$48k-$76k/yr OnsiteFull Time
Meijer
Meijer: Operates a Midwestern chain of supercenters and grocery stores.
4+ YOEBachelor's degree or equivalent experience; 4+ years retail/grocery or customer service experience; progressive leadership preferred; strong communication, financial analysis, safety and merchandising skills.

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