1,427 customer experience manager jobs at 582 companies in Pendleton, IN
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Customer Experience Manager
McCordsville, Indiana, United States
$55k-$60k/yrOnsiteFull Time
Birge & Held: A multifamily property management focused on creating exceptional resident experiences and investing in communities.
3+ YOE3+ years customer service leadership or property management experience, high school diploma/GED, strong communication, proficiency with OneSite/Yardi and Microsoft Office, ability to lead teams and improve resident experience.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to work flexible shifts.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Lead front-end operations and associates, deliver excellent customer service, troubleshoot transactions, flexible to work nights/weekends/holidays; 1+ year retail experience preferred.
2+ YOEHigh school diploma, minimum 2 years professional experience, retail/grocery experience preferred. Must handle cash, scheduling, staffing, and customer service; proficient with Microsoft Office; familiarity with Workday or Kronos UKG preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
2+ YOE1+ MgmtLead order fulfillment and receiving operations, manage people and store standards, enforce safety and SOPs, and provide coaching and performance feedback; 2+ years related experience and 1+ year leadership experience.
Continental Services: Provides food and beverage services for workplaces and events.
5+ YOE5+ years guest services or hospitality leadership experience; experience leading field/hybrid teams; proficiency with CRM/JIRA/SEED or similar; strong communication, coaching, and data analysis skills; valid driver's license and reliable transportation.
2020 Companies: Provides outsourced sales and marketing services for global brands.
Proven retail sales performance, ability to influence retail leadership, reliable transportation and valid driver’s license, lift 25 lbs, strong customer service and product training skills.
Industrious: Provides premium flexible office space and coworking solutions.
On-site hospitality and operations management with consultative sales, event programming, customer engagement, physical tasks up to 25 lbs, and strong communication and attention to detail.
Osborn: Manufactures industrial brushes and surface finishing products.
7+ YOE7+ Mgmt7+ years customer service management in a manufacturing/industrial setting; bachelor’s degree preferred; experience managing remote or international teams; strong analytical and communication skills.
AAA Hoosier Motor Club: Provides roadside assistance, insurance, and travel planning services.
1+ YOEHigh school diploma/GED; 1 year preferred in inside sales, data management, or customer service; experience with membership data integrity and Connect Suite; strong communication and customer support skills.
Connect Suite, Membership Information Transfer Application (MITA)
Airwave: AI-powered field intelligence platform for industrial operations.
Experience in customer-facing implementation/CS/solutions roles for field-service or industrial customers; AI-forward mindset; comfortable presenting to senior operators; rapid product learning and delivering outcomes in messy environments.
Washington D.C. or Boston or Indianapolis or New York or San Francisco
HybridFull Time
Lilt: AI-powered enterprise translation and localization software platform.
8+ YOE5+ Mgmt5+ years managing customer success teams, 8+ years in localization/LSP industry, experience with AI and technical integrations, expertise in CS metrics (NRR, CSAT), strong communication and cross-functional collaboration.
Adobe Experience Manager, Webflow, Salesforce, GitHub, Google Drive
Arbor Homes: Builds and sells affordable new construction residential homes.
2+ YOEHigh school diploma/GED, 2+ years related business or customer service experience, valid driver's license and good driving record, intermediate to advanced Microsoft Word and Excel skills, knowledge of residential construction, strong communication and organizational skills.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOE5-6 years customer success or SaaS experience; deep MuleSoft Anypoint Platform expertise and multiple MuleSoft certifications; strong executive communication, program management, and strategic account leadership skills.
MuleSoft Anypoint Platform, CloudHub, Runtime Fabric, MuleSoft RPA, Salesforce, Salesforce Connector, Composer, Data Cloud, SAP, Oracle, Workday, ServiceNow, AI tools
Everwise: Member-owned financial institution offering personal and business banking services.
4+ YOE2+ MgmtBachelor's degree or equivalent, 4+ years CRM experience, 2+ years leadership, experience with Creatio and BPM, Agile experience, Microsoft Office proficiency, strong stakeholder collaboration and data-driven decision skills.
Creatio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
BeneSys: Provides third-party administration for multi-employer benefit plans.
1+ YOEBachelor's degree required,1+ years customer relations or SaaS experience preferred,proficient with Microsoft Word/Excel/PowerPoint,strong communication and organization,occasional travel.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Indianapolis or Tucson or Pleasanton or Santa Clara or Wilmington
$83k-$196k/yrOnsiteFull Time
RocheSIX Swiss Exchange: ROG: Develops and manufactures pharmaceutical medicines and diagnostic solutions.
5+ YOEBachelor’s degree in hospitality, operations, or related field; 5+ years in operations or customer service; direct people leadership; event planning, logistics, negotiation, coaching, and conflict resolution experience.
Niemann Foods: Operates employee-owned grocery, pharmacy, hardware, and convenience stores.
0.5+ YOEHigh school diploma/GED, minimum 6 months retail experience, knowledge of retail computer systems; basic math and communication skills; ability to lift up to 50 lbs and perform physical tasks.