1,427 customer experience manager jobs at 582 companies in Pendleton, IN

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Customer Experience Manager
McCordsville, Indiana, United States
$55k-$60k/yr OnsiteFull Time
Birge & Held
Birge & Held: A multifamily property management focused on creating exceptional resident experiences and investing in communities.
3+ YOE3+ years customer service leadership or property management experience, high school diploma/GED, strong communication, proficiency with OneSite/Yardi and Microsoft Office, ability to lead teams and improve resident experience.
Onesite, Yardi, Microsoft Office
5d
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Customer Experience Manager
Indianapolis, Indiana, United States
$15/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to work flexible shifts.
cash register
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1w
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Customer Experience Lead - Full Time
Indianapolis, Indiana, United States
$15/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Lead front-end operations and associates, deliver excellent customer service, troubleshoot transactions, flexible to work nights/weekends/holidays; 1+ year retail experience preferred.
2w
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Experience Manager
Carmel, Indiana, United States
$21-$30/hr OnsiteFull Time
Fresh Thyme Market
Fresh Thyme Market: Regional grocery chain providing natural and organic food products.
2+ YOEHigh school diploma, minimum 2 years professional experience, retail/grocery experience preferred. Must handle cash, scheduling, staffing, and customer service; proficient with Microsoft Office; familiarity with Workday or Kronos UKG preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
2w
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Operations Experience Manager
Noblesville, Indiana, United States
OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
2+ YOE1+ MgmtLead order fulfillment and receiving operations, manage people and store standards, enforce safety and SOPs, and provide coaching and performance feedback; 2+ years related experience and 1+ year leadership experience.
HDPhone
3w
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Guest Experience Manager
Indianapolis, Indiana, United States
$58k-$62k/yr HybridFull Time
Continental Services
Continental Services: Provides food and beverage services for workplaces and events.
5+ YOE5+ years guest services or hospitality leadership experience; experience leading field/hybrid teams; proficiency with CRM/JIRA/SEED or similar; strong communication, coaching, and data analysis skills; valid driver's license and reliable transportation.
JIRA, SEED
2w
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Google TV Experience Manager
Indianapolis, Indiana, United States
$21/hr FieldFull Time
2020 Companies
2020 Companies: Provides outsourced sales and marketing services for global brands.
Proven retail sales performance, ability to influence retail leadership, reliable transportation and valid driver’s license, lift 25 lbs, strong customer service and product training skills.
3w
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Member Experience Manager - Carmel
Carmel, Indiana, United States
$70k/yr OnsiteFull Time
Industrious
Industrious: Provides premium flexible office space and coworking solutions.
On-site hospitality and operations management with consultative sales, event programming, customer engagement, physical tasks up to 25 lbs, and strong communication and attention to detail.
1mo
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Manager Customer Service
Richmond, Indiana, United States
$84k-$102k/yr OnsiteFull Time
Osborn
Osborn: Manufactures industrial brushes and surface finishing products.
7+ YOE7+ Mgmt7+ years customer service management in a manufacturing/industrial setting; bachelor’s degree preferred; experience managing remote or international teams; strong analytical and communication skills.
1w
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Member Experience Coordinator
Indianapolis, Indiana, United States
OnsiteFull Time
AAA Hoosier Motor Club
AAA Hoosier Motor Club: Provides roadside assistance, insurance, and travel planning services.
1+ YOEHigh school diploma/GED; 1 year preferred in inside sales, data management, or customer service; experience with membership data integrity and Connect Suite; strong communication and customer support skills.
Connect Suite, Membership Information Transfer Application (MITA)
1mo
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Customer Success Manager
Indianapolis, Indiana, United States
$100k-$120k/yr RemoteFull Time
Airwave
Airwave: AI-powered field intelligence platform for industrial operations.
Experience in customer-facing implementation/CS/solutions roles for field-service or industrial customers; AI-forward mindset; comfortable presenting to senior operators; rapid product learning and delivering outcomes in messy environments.
1mo
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Manager of Customer Success
Washington D.C. or Boston or Indianapolis or New York or San Francisco
HybridFull Time
Lilt
Lilt: AI-powered enterprise translation and localization software platform.
8+ YOE5+ Mgmt5+ years managing customer success teams, 8+ years in localization/LSP industry, experience with AI and technical integrations, expertise in CS metrics (NRR, CSAT), strong communication and cross-functional collaboration.
Adobe Experience Manager, Webflow, Salesforce, GitHub, Google Drive
1mo
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Customer Care Manager
Worthington or Columbus or Indianapolis
FieldFull Time
Arbor Homes
Arbor Homes: Builds and sells affordable new construction residential homes.
2+ YOEHigh school diploma/GED, 2+ years related business or customer service experience, valid driver's license and good driving record, intermediate to advanced Microsoft Word and Excel skills, knowledge of residential construction, strong communication and organizational skills.
Microsoft Word, Microsoft Excel
1mo
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Customer Succes Manager, Senior Manager-Mulesoft
Atlanta or Indianapolis or Chicago
$150k-$227k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOE5-6 years customer success or SaaS experience; deep MuleSoft Anypoint Platform expertise and multiple MuleSoft certifications; strong executive communication, program management, and strategic account leadership skills.
MuleSoft Anypoint Platform, CloudHub, Runtime Fabric, MuleSoft RPA, Salesforce, Salesforce Connector, Composer, Data Cloud, SAP, Oracle, Workday, ServiceNow, AI tools
1mo
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Manager, Customer Relationship Management
Carmel or South Bend
HybridFull Time
Everwise
Everwise: Member-owned financial institution offering personal and business banking services.
4+ YOE2+ MgmtBachelor's degree or equivalent, 4+ years CRM experience, 2+ years leadership, experience with Creatio and BPM, Agile experience, Microsoft Office proficiency, strong stakeholder collaboration and data-driven decision skills.
Creatio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Customer Success Manager (Carmel, IN)
Carmel, Indiana, United States
$75k/yr HybridFull Time
BeneSys
BeneSys: Provides third-party administration for multi-employer benefit plans.
1+ YOEBachelor's degree required,1+ years customer relations or SaaS experience preferred,proficient with Microsoft Word/Excel/PowerPoint,strong communication and organization,occasional travel.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
6d
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Customer Logistics Manager
Whitestown, Indiana, United States
$65k-$70k/yr OnsiteFull Time
Ryder
RyderNYSE: R: Provides commercial vehicle leasing, logistics, and supply chain solutions.
2+ YOE1+ MgmtOversee daily operations and account management; supervise staff; ensure safety, compliance, planning, and customer satisfaction in logistics operations.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
3d
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Manager, Customer Engagement Events
Indianapolis or Tucson or Pleasanton or Santa Clara or Wilmington
$83k-$196k/yr OnsiteFull Time
Roche
RocheSIX Swiss Exchange: ROG: Develops and manufactures pharmaceutical medicines and diagnostic solutions.
5+ YOEBachelor’s degree in hospitality, operations, or related field; 5+ years in operations or customer service; direct people leadership; event planning, logistics, negotiation, coaching, and conflict resolution experience.
Cvent Event Management Platform
1w
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Assistant Customer Service Manager
Carmel, Indiana, United States
$16-$18/hr OnsitePart Time
Niemann Foods
Niemann Foods: Operates employee-owned grocery, pharmacy, hardware, and convenience stores.
0.5+ YOEHigh school diploma/GED, minimum 6 months retail experience, knowledge of retail computer systems; basic math and communication skills; ability to lift up to 50 lbs and perform physical tasks.
Microsoft Word, Microsoft Excel, POS