3,197 customer experience manager jobs at 1,262 companies in Porter, IN
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Customer Experience Manager
Niles, Michigan, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree preferred in business, supply chain, or logistics; 5+ years relevant experience including 2+ years leadership; ERP and Microsoft Office proficiency; Salesforce preferred.
Salesforce, Enterprise Resource Planning (ERP), J.D. Edwards, EPICS, Oracle, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft Word
2d
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Customer Experience Manager~ Crestwood
Midlothian, Illinois, United States
$18/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
3w
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Senior Manager, Customer Experience
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yr RemoteFull Time
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
SQL, Microsoft Excel, Covey
1w
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Customer Experience Manager
Chicago, Illinois, United States
$51k-$77k/yr OnsiteFull Time
5+ YOERequires two years of college or equivalent experience, five years of experience, retail or production experience, forklift certification if required, flexible scheduling, and a working phone.
1w
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Customer Experience Manager
Chicago, Illinois, United States
$51k-$77k/yr OnsiteFull Time
5+ YOERequires two years of college or equivalent experience, at least five years of experience, retail or production experience, schedule flexibility, and forklift certification if required at the site.
3w
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Supervisor, Customer Experience
Tinley Park, Illinois, United States
$70k-$90k/yr HybridFull Time
5+ YOE5+ MgmtAssociate's degree required (Bachelor's preferred),5+ years customer service/contact center leadership with direct people management, strong coaching, analytics, change management, and communication skills.
Microsoft Dynamics CRM, Oracle Fusion ERP, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years in project/program/operations management, 2+ years managing teams, Bachelor's in a related field, experience leading cross-functional initiatives, change management, building PM frameworks, stakeholder influence, and data-driven prioritization.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Community & Customer Experience Manager
Chicago, Illinois, United States
OnsiteFull Time
Outgoing, relationship-building candidate with experience in lead generation, guerrilla marketing, event support, front-desk hospitality, and the ability to work one weekend day.
1w
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Customer Experience Coordinator
Merrillville, Indiana, United States
$14-$15/hr OnsiteFull Time
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, flexible scheduling including nights and weekends, merchandising knowledge, communication, organization, multitasking, and training ability.
POS
1w
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Experience Manager
Downers Grove, Illinois, United States
$21-$30/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2+ years of professional experience required. Grocery retail, accounting, cash handling, customer service, leadership, and MS Office knowledge preferred or required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
3w
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Customer Experience Strategy & Operations Manager, US KASA
Benton Harbor, Michigan, United States
OnsiteFull Time
Bachelor's degree,4–5 years CX operations/contact center experience (7+ years preferred),experience managing contact center relationships,advanced analytics and communication skills,CRM/Data Visualization/CX platform proficiency.
CRM, Data Visualization, CX Platforms
3w
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Customer Experience Strategy & Operations Manager, US KASA (72494)
Saint Joseph or Benton Harbor
OnsiteFull Time
4+ YOEBachelor's degree required; 4+ years in CX operations or contact center management; strong analytics, communication, and leadership skills; CRM and CX platform experience.
CRM, Data Visualization, CX Platforms
2w
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Hospitality Experience Manager
Chicago, Illinois, United States
$85k-$95k/yr OnsiteFull Time
3+ YOERequires 3+ years managing strategic initiatives or 5+ years in customer service or operations, plus strong communication, organization, reporting, presentation, problem-solving, and SOP development skills.
Microsoft PowerPoint
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
3w
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Global Head of Customer Experience, Property Management
Chicago or Dallas or New York City or San Francisco
$275k-$330k/yr RemoteFull Time
15+ YOE15+ years senior property/facilities/real estate operations leadership with multi-region scope, P&L ownership, client retention and people development experience; strong commercial, data-driven and program management skills.
2mo
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Visitor Experience Systems Manager
Chicago, Illinois, United States
$57k-$75k/yr HybridFull Time
3+ YOE3+ Mgmt3+ years supervisory customer service experience; prior POS and ticketing systems experience (Tessitura preferred); Microsoft Office 365 proficiency; strong organization and communication; ability to perform light lifting and move throughout the museum.
Tessitura, Microsoft Office 365
1mo
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Front Desk - Guest Experience Manager - Seasonal
Chicago, Illinois, United States
OnsiteSeasonal
Provide welcoming guest service, manage front desk operations, resolve guest issues, work varied shifts, and collaborate with team members.
1mo
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Customer Success Manager
Chicago, Illinois, United States
$70k-$80k/yr OnsiteFull Time
Experience in customer-facing roles (customer success/onboarding/account management), strong organization, communication, and ability to manage multiple SMB/Mid-Market accounts.
1d
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Experience Lead
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
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