2,302 customer experience manager jobs at 888 companies in Putnam, CT
3d
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Customer Experience Manager
Walpole, Massachusetts, United States
$20/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication and multitasking skills, creative thinking, and ability to work flexible retail shifts.
4d
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Supervisor - Customer Experience
East Longmeadow, Massachusetts, United States
$52k-$54k/yr HybridFull Time
8+ YOEBachelor's degree in business, chemistry, biology, or related field; 8 years of client services experience or equivalent education, training, and experience. Requires relationship management, customer service, communication, and team development skills.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Customer Experience Coordinator
Attleboro, Massachusetts, United States
$17-$18/hr OnsitePart Time
1+ YOE0.5+ MgmtMinimum 1 year retail and 6 months leadership experience. Flexible availability including nights and weekends. Strong merchandising, multitasking, communication, organizational skills; ability to train associates and handle customer issues.
POS
3w
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Director, Customer Experience
Brighton, Massachusetts, United States
$130k-$150k/yr HybridFull Time
10+ YOEBachelor's degree required (Master's preferred),10+ years progressive health plan/member experience with team leadership, managed care grievances/appeals, billing/enrollment, CRM/telephony/portal oversight, ability to obtain U.S. government security clearance, authorized to work in the U.S.
3w
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Customer Experience Lead - Full Time
Manchester, Connecticut, United States
$18/hr OnsiteFull Time
Deliver excellent customer service, lead and coach associates, support front-end operations, strong communication and problem-solving; 1+ year retail experience preferred; flexible to work nights/weekends/holidays.
1mo
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Principal Customer Experience Partner
Johnston, Rhode Island, United States
HybridFull Time
Enterprise experience in customer experience, transformation, service design, and stakeholder influence; bachelor\u0002s degree required, master\u0002s preferred; strong analytical and storytelling skills.
2w
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Customer Experience Team Lead
Windsor, Connecticut, United States
$24-$30/hr HybridFull Time
2+ YOEHigh school diploma/GED, 2 years customer service experience (1 year as WM CSR preferred), proficiency in Microsoft Office, strong verbal/written skills, typing and multitasking, able to handle escalations and meet performance standards.
Microsoft Office
3w
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Customer Service Manager, Airport Customer Experience
Providence, Rhode Island, United States
$51k-$87k/yr OnsiteFull Time
2+ MgmtHigh school diploma/GED, experience leading frontline teams, airport customer service knowledge, strong communication, decision-making and critical thinking; ability to obtain USPS clearance and pass FAA background checks.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1w
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Sr. Manager, Digital Experience
Waltham, Massachusetts, United States
$214k-$225k/yr HybridFull Time
7+ YOEBachelor's degree and 7+ years developing website strategy and digital customer experiences. Requires SEO, GEO, analytics, personalization, CMS, agency management, and cross-functional leadership experience.
Drupal, Adobe Experience Manager, Sitecore, HubSpot CMS, Google Analytics 4, Google Search Console, Google Tag Manager, Ahrefs, SEMRush
1w
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Google TV Experience Manager
Worcester or Boston
$21/hr FieldFull Time
Proven retail sales results, retailer relationship-building, customer focus, adaptability, product knowledge, reliable transportation, valid driver's license, and ability to lift displays weighing 25 pounds or more.
Google TV, DailyPay
3mo
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Service Manager (Customer Experience Leaders Encouraged)
Fall River, Massachusetts, United States
$60k-$100k/yr OnsiteFull Time
Leadership experience in hospitality/restaurant/hotel/retail/customer service, ability to build and coach teams, strong communication and problem-solving, organized and customer-focused.
1mo
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Customer Service Manager
Northampton, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ years supervisory experience in retail grocery preferred; strong leadership, communication, multitasking, and customer service skills; ability to manage budgets, labor relations, and community engagement.
3mo
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Customer Service Manager
Westborough, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ MgmtSupervisory experience in retail customer service; manages Front End, Online Pick-up, and Cash Office; Bachelor's degree preferred.
3w
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Customer Success Manager
Hudson, Massachusetts, United States
$120k-$140k/yr OnsiteFull Time
5+ YOE5+ years in customer success/account management in industrial or IT/OT environments; renewals and managed services experience; working knowledge of networking and industrial control systems; Six-Sigma Green Belt; strong communication and leadership.
Rockwell, Schneider, Aveva, KMS
2w
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Customer Care Manager
Windsor, Connecticut, United States
$80k-$90k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor’s degree, 5+ years in customer service, 2+ years supervising or managing, ERP and quoting-tool experience, Microsoft Excel proficiency, leadership skills, and willingness to travel up to 25%.
ERP, SPQ, Microsoft Excel
3w
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Customer Success Manager
Canton, Massachusetts, United States
HybridFull Time
3+ YOE3+ years customer success or managed services experience in MSP/IT/SaaS, strong executive communication, ability to run business reviews, create SOPs, analyze operational metrics; experience with Salesforce, ConnectWise, BrightGauge, Microsoft Office.
Salesforce, ConnectWise, BrightGauge, Microsoft Office
2mo
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Customer Success Manager
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
CRM
1w
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Workplace Experience Ambassador
Foxborough, Massachusetts, United States
$57k-$62k/yr OnsiteFull Time
2+ YOEHigh school diploma/GED or equivalent experience; 2–3 years in hospitality management or customer service; Microsoft Office proficiency, communication, problem-solving, multitasking, and emergency response certification.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Canva, Microsoft Teams
2w
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Customer Manager
Marlborough, Massachusetts, United States
$57k-$71k/yr HybridFull Time
0.5+ YOEBachelor's degree or equivalent and 6+ months of retail, marketing, space management, or reset experience. Requires Microsoft Office proficiency, presentation skills, and project management ability.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook, Acosta communication systems
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