41 customer support lead jobs at 29 companies in Putnam, CT
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Support Lead Part Time
Vernon, Connecticut, United States
$17/hr OnsitePart Time
1+ YOEHigh school diploma, 1+ year management experience, strong communication, multitasking, ability to lift up to 25 lbs, flexible schedule including nights and weekends, must be 18+.
cash register, Zendesk
1mo
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Integrated Logistics Support Lead (ONSITE)
Marlborough, Massachusetts, United States
$87k-$165k/yr OnsiteFull Time
5+ YOEManage ILS team, lead proposal ILS content, apply ILS engineering concepts, provide design influence for supportability, and support customer interface; U.S. citizenship and active DoD Secret clearance required.
3w
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Customer Experience Lead - Full Time
Manchester, Connecticut, United States
$18/hr OnsiteFull Time
Deliver excellent customer service, lead and coach associates, support front-end operations, strong communication and problem-solving; 1+ year retail experience preferred; flexible to work nights/weekends/holidays.
1mo
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Technical Support Specialist Team Lead
Waltham, Massachusetts, United States
$95k-$100k/yr HybridFull Time
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
3w
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Customer Service Lead starting at $19 hourly
Waterford, Connecticut, United States
$19/hr OnsiteFull Time
Provide friendly customer service, manage deliveries and payments, resolve escalated issues, support a small team, and work retail schedules including nights, weekends, and holidays.
CRM (Customer Relationship Management), Ticketing system
2d
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Customer Onboarding Specialist
Newton, Massachusetts, United States
$60k-$66k/yr HybridFull Time
1+ YOEBachelor’s degree and 1–3 years of customer-facing experience in customer success or support, preferably with SaaS, B2B digital marketing, marketing automation, lead generation, or content marketing.
1mo
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Shift Lead
Waltham, Massachusetts, United States
$18-$21/hr OnsitePart Time
1+ YOE1+ Mgmt1+ year prior leadership or retail key-holder experience; fluent English; responsible for opening/closing, cash handling, inventory accuracy, customer service, and coaching team members. PTCB or pharmacy license preferred.
2w
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Director of Global Customer Operations & Fulfillment
Waltham, Massachusetts, United States
$195k-$255k/yr OnsiteFull Time
15+ YOE15+ MgmtRequires 15+ years leading technical support, field service, depot, or customer logistics operations; global 3PL/4PL experience; Salesforce and JIRA fluency; technical team leadership; and a relevant bachelor's degree or equivalent background.
JIRA, Salesforce, Salesforce Service Cloud, CRM, Mean Time to Resolve (MTTR), First-Contact Resolution (FCR), Customer Effort Score (CES), 3PL, 4PL, RMA, FRU, TAT, FSE, TSE
3w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
5d
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Lead Bookseller - FT
Littleton, Massachusetts, United States
$22/hr OnsiteFull Time
Provides customer service, leads booksellers, maintains merchandise presentations, supports salesfloor operations, and requires book knowledge, merchandising ability, coaching skills, and flexible availability.
BookMaster
2mo
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Medical Receptionist Lead, Ophthalmology - Farmington/Glastonbury - Full Time
Farmington or Glastonbury
OnsiteFull Time
2+ YOEHigh school/GED and minimum 2 years medical receptionist experience. Knowledge of EPIC, Microsoft PowerPoint/Word/Excel, strong customer service, communication, HIPAA compliance, project management, and training/oversight skills.
EPIC, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Windows
2mo
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Business Development Associate (59396)
Providence, Rhode Island, United States
$25-$30/hr HybridFull Time
3+ YOEHigh school diploma required (bachelor's preferred). 3+ years administrative support/office management and 2+ years customer service/telemarketing. Strong phone, lead generation, and documentation skills.
1mo
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Service Clerk
Palmer, Massachusetts, United States
$17-$20/hr OnsiteFull Time
Greeting customers, handling service leads and advisory overflow, supporting service retention and pace program, completing service reports, and participating in GM training.
1mo
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Sales Lead - Part-time
Natick, Massachusetts, United States
$20-$25/hr OnsitePart Time
1+ YOE1+ year retail sales experience, strong customer service and communication skills, ability to support and coach a team, flexible schedule including weekends/evenings/holidays, able to perform physical retail tasks.
1mo
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Lead, Full Time - Natick Mall
Natick, Massachusetts, United States
$16-$20/hr OnsiteFull Time
Support store operations, role-model selling behaviors, use technology to engage customers, lift up to 30 pounds, flexible schedule including holidays, evenings, overnights and weekends.
1w
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Service Assistant - Automotive Dealership
Lancaster, Massachusetts, United States
$16-$20/hr OnsiteFull Time
Entry-level service support role requiring timely customer communication, service lead management, call handling, warranty claim entry, and follow-up on extended warranty payments.
phone, email, text
1w
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Lead Application Engineer, Flexible Packaging
United States or Rocky Hill or Elgin or Madison Heights or Bridgewater or Mentor
$105k-$125k/yr HybridFull Time
5+ YOEBachelor's degree in a relevant engineering or science field, 5–10+ years of technical or application experience, coatings and flexible packaging expertise, troubleshooting ability, customer support skills, and willingness to travel up to 60%.
gravure, slot die, roll coating, rod coating, Mayer rod, reverse roll, pilot coater, laminator/coater
3w
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Retail Department Coordinator
Norwood, Massachusetts, United States
$17-$18/hr OnsiteFull Time
1+ YOE0.5+ MgmtProvide excellent customer service, lead front-end associates, train and mentor staff, support POS/register coverage; 1 year retail and 6 months leadership experience required; flexible schedule.
POS
1d
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Health & Beauty TL
Lunenburg, Massachusetts, United States
$21-$34/hr OnsiteFull Time
Customer-focused retail associate responsible for merchandising health and beauty products, stocking displays, maintaining product quality, and supporting customers.
3mo
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Online Studio Casino Shift Manager
Lincoln, Rhode Island, United States
$70k/yr OnsiteFull Time
Oversee casino studio operations, ensure compliance, lead staff, manage gaming operations, and maintain customer service and security.
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