652 customer experience manager jobs at 358 companies in Saint Joseph, MO
1mo
Save
Mark Applied
Hide
1mo
Customer Experience Manager
Kansas City, Missouri, United States
OnsitePart Time
Michaels: North American arts and crafts retail chain.
3+ YOE3+ years retail leadership experience; coaching and floor leadership; ability to perform physical store tasks and maintain operational standards.
Quality Plumbing, Inc.: Family-owned plumbing and HVAC contractor serving homes and businesses in Kansas City and Lake of the Ozarks.
Customer-facing coordinator for scheduling, dispatching, invoicing, payment collection, timesheet management; strong verbal/written communication, attention to detail, and comfort with ServiceTitan or similar platforms.
T.J. MaxxNYSE: TJX: TJ Maxx is a U.S. off-price retailer selling brand-name apparel, footwear, accessories, jewelry, and home fashions.
1+ YOE0.5+ MgmtFlexible schedule including nights/weekends; 1 year retail and 6 months leadership experience; strong communication, merchandising, multitasking, and training skills; able to handle customer issues and prioritize tasks.
Pleasant Valley Baptist Church: Nonprofit Southern Baptist church in Liberty, Missouri, serving families through worship, discipleship, children’s programs, and community outreach.
3+ YOEHigh school diploma required and at least three years of leadership, hospitality, customer service, volunteer management, ministry leadership, or related experience. Requires team leadership, communication, organization, and project management skills.
Customer Service Manager, Airport Customer Experience
Kansas City, Missouri, United States
OnsiteFull Time
American Airlines Group Inc.NASDAQ: AAL: Global airline providing passenger and cargo air transportation services.
2+ MgmtHigh school diploma or GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance eligibility, and applicable driver's license.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
The Home DepotNYSE: HD: World's largest home improvement specialty retailer.
2+ YOE1+ MgmtManage Pro customer experience and store operations, coach associates, drive sales and Pro Xtra signups, enforce safety and SOPs; flexible schedule including nights/weekends; 1+ year leadership and retail experience.
Industrious: CBRE-owned flexible workspace operator serving companies and professionals through coworking, private offices, and meeting rooms.
On-site hospitality role creating great member experiences: customer service, event setup, inventory management, basic food prep, and light lifting (up to 25 lb); strong communication and teamwork.
Director, Digital Commerce and Customer Experience
Kansas City or Nebraska or Iowa or Missouri or Kansas or Texas
HybridFull Time
NFM: Home furnishings retailer selling furniture, flooring, appliances, electronics, and mattresses.
8+ YOERequires 8–10+ years in digital commerce or related leadership, a bachelor's degree or equivalent experience, ecommerce performance expertise, financial planning, cross-functional leadership, and retail or omnichannel experience preferred.
Large Law Customer Success Manager (Kansas City/St. Louis)
Missouri or Kansas or Kansas City or Kansas City or St. Louis
$72k-$119k/yrRemoteFull Time
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
JD and experience with law firms, legal professionals, or legal technology; customer success, consulting, account management, or enterprise software experience; CRM, analytics, and AI tool proficiency.
Oracle Health: Healthcare information-technology division providing cloud-based clinical, financial, interoperability, and population-health solutions to providers, payers, and public-health organizations.
8+ YOEBS/BA or equivalent experience; 8+ years HCIT client-facing experience; strong project management, communication, and influencing skills; experience with Oracle Health preferred; ability to travel up to 20%.
Large Law Customer Success Manager (Kansas City/St. Louis)
Missouri or Kansas or Kansas City or St. Louis
$72k-$119k/yrRemoteFull Time
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
JD degree and experience with law firms, legal professionals, or legal technology. Requires customer success, account management, consulting, legal technology, enterprise software, or solution adoption experience and proficiency with CRM, analytics, and AI tools.
C.H. RobinsonNasdaq: CHRW: Public U.S. third-party logistics provider arranging freight transportation, freight forwarding, and supply-chain services for businesses worldwide.
5+ YOEBachelor’s degree and at least 5 years of customer interaction experience. Technical integration, troubleshooting, onboarding, documentation, and cross-functional collaboration skills required.
Minneapolis or Philadelphia or Nashville or Kansas City
$129k-$193k/yrRemoteFull Time
General MillsNYSE: GIS: Public multinational food manufacturer and marketer serving consumers and pets with cereals, snacks, meals and pet food.
5+ YOEBachelor’s degree, 5+ years in sales or customer-facing commercial roles, wholesale or distributor sales experience, analytical and financial management skills, and proven people leadership experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Check Point Software TechnologiesNASDAQ: CHKP: Global provider of AI-powered cybersecurity solutions and services.
5+ YOERequires 5+ years of Cyber/IT experience in customer success, pre-sales, professional or technical services, or sales; strong technical, communication, organizational, and relationship-building skills; travel availability.
Acosta: Full-service sales and marketing agency for consumer goods.
Bachelor's degree or equivalent experience, sales experience, strong interpersonal and organizational skills, secure home sample storage, and basic Microsoft Outlook and Excel proficiency.
Acosta: Full-service sales and marketing agency for consumer goods.
Bachelor's degree or equivalent experience, sales experience, strong interpersonal, organizational, and sales skills, secure home sample storage, and proficiency with Outlook and basic Excel workbooks.
Large Law Customer Success Manager (Kansas City/St. Louis)
Missouri or Kansas or Kansas City or Kansas City or St. Louis
$72k-$119k/yrRemoteFull Time
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
JD and experience with law firms, legal professionals, or legal technology; customer success, consulting, or enterprise software experience; CRM, analytics, AI, and complex stakeholder engagement skills.
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yrOnsiteFull Time
DentaQuestTSX: SLF: Global financial services organization specializing in insurance and wealth.
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
Dairy Farmers of America: A national farmer-owned cooperative marketing milk and dairy products.
High school diploma/GED required; college coursework preferred. Customer service or account management experience preferred. Intermediate Microsoft Office and SAP experience preferred. English proficiency required.