2,484 customer experience manager jobs at 926 companies in Scott Lake, FL
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Assistant Manager Customer Experience
Pembroke Pines, Florida, United States
$43k-$62k/yrOnsiteFull Time
JCPenney: Iconic American department store retailer of apparel and home goods.
Leads and develops store associates, drives sales and customer service, manages hiring/onboarding, scheduling and payroll, and oversees store operations and merchandising.
Tropic Ocean Airways: Private seaplane airline serving travelers with scheduled flights, charters, yacht transfers, and air ambulance services.
Provide customer support for bookings, cancellations, reservations and charter coordination; strong communication, multitasking, time management, and customer service skills required.
Lennox InternationalNYSE: LII: A global provider of innovative climate control solutions.
2+ YOEAssociates degree (or equivalent) and 2+ years related experience; excellent written/verbal communication; Microsoft Excel/Word proficiency; CRM and computerized data-entry experience; ability to manage quotes, orders, and customer relationships.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Marshalls: U.S. off-price retailer serving shoppers with discounted brand-name apparel, shoes, beauty, accessories, and home décor.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; flexible schedule including nights and weekends; strong merchandising, communication, organizational, multitasking, and training skills; POS/register experience.
Lennox InternationalNYSE: LII: A global provider of innovative climate control solutions.
2+ YOEAssociate degree and 2+ years related experience required; strong written/verbal communication, Microsoft Office (Excel, Word), CRM and data entry skills; ability to manage quotes, orders, and customer relationships.
1+ YOECustomer service mindset, leadership and coaching ability, strong communication and problem-solving skills, organization, accuracy, and flexibility for nights, weekends, and holidays; 1+ year retail experience preferred.
Customer Experience Coordinator (Relief) - Boynton Beach, FL
Boynton Beach, Florida, United States
OnsiteFull Time
Veterinary Emergency Group: Helping people and their pets when they need it most.
2+ YOE2+ years customer service experience, advanced computer and practice management software proficiency, strong communication, multitasking, emotional intelligence, and ability to work nights/weekends/holidays in a noisy environment.
Four Seasons: Global luxury hospitality management and hotel chain.
2+ YOE2+ years hospitality experience, leadership skills, knowledge of property management systems, computer proficiency, excellent communication, and current U.S. work authorization required.
AmTrust Financial ServicesNASDAQ: AFSI: Global provider of specialty property and casualty insurance.
4+ YOERequires 4+ years in workers' compensation, property, or casualty claims handling, supervision, or management; collaboration, communication, presentation, relationship management, organization, and Microsoft Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Van Cleef & Arpels: French luxury jewelry and watchmaking Maison creating high jewelry, jewelry, engagement pieces, watches, and fragrances.
4+ YOEBachelor's degree preferred; 4–5 years management experience in luxury, hospitality or events; CRM experience; strong organizational and computer skills; ability to travel; valid US work authorization required.
Van Cleef & Arpels: French luxury jewelry and watchmaking Maison creating high jewelry, jewelry, engagement pieces, watches, and fragrances.
4+ YOE4+ MgmtBachelor's degree preferred; 4–5 years of management experience in luxury, hospitality, or events preferred. Requires CRM knowledge, strong organization, computer skills, client service expertise, and travel ability.
CB2: CB2 is a private modern furniture and home-decor retailer serving customers through stores and online at approachable prices.
1+ YOERequires 1+ year of customer service or retail leadership experience, strong communication, organization, problem solving, and familiarity with Microsoft Office, Google applications, computer systems, and tablets.
AMLI Residential: Private U.S. multifamily real estate developer, owner, and manager of luxury apartment communities for residents.
2+ YOEHigh school diploma or GED required; associate or bachelor's degree preferred. Two years of leasing or property management experience preferred. Requires leadership, sales, marketing, customer service, Microsoft Office, Outlook, and social media skills.
Microsoft Office, Microsoft Outlook, Facebook, Twitter, Pinterest
Industrious: CBRE-owned flexible workspace operator serving companies and professionals through coworking, private offices, and meeting rooms.
Onsite hospitality manager responsible for member experience, operations, events and consultative sales; must be able to perform physical tasks, lift up to 25 lbs, and work on-site in Coral Gables.
Hotwire Communications: Privately held U.S. fiber-optic internet and telecommunications provider serving residential, commercial, hospitality, and campus customers.
5+ YOEBachelor’s degree and 5+ years as a product owner, senior business analyst, platform owner, architect, or consultant; Salesforce administration/configuration, CX metrics, process improvement, journey mapping, and Microsoft Office proficiency required.
Salesforce, Sales Cloud, Service Cloud, Communications Cloud, Vlocity, CPQ, AppExchange, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
The Boca Raton: Private luxury resort and members’ club serving guests and members across five hotels, dining, golf, spa, and beach.
High school diploma required; four-year degree preferred. Requires English proficiency, strong customer service and communication skills, computer proficiency, and experience in high-paced or luxury operations preferred.
The Ritz-Carlton Yacht Collection: Independent luxury cruise line offering bespoke yacht voyages to luxury travelers.
8+ YOERequires 8–12+ years in experience or service design, hospitality innovation, product development, customer experience, or related fields, with consumer-facing concept-to-implementation experience and multidisciplinary collaboration.