2w
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Customer Experience Manager
Houston, Texas, United States
$90k-$100k/yr OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer service/operations with 4+ years leading teams; experience with escalations, SOPs, reporting and cross-functional coordination; bachelor’s degree preferred.
Microsoft Excel, Microsoft Office, ERP systems, SAP, Power BI, Smartsheet, CRM systems, customer portals
5d
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Manager, Customer Experience - SMB
Houston or Charlotte
$110k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in customer success or SaaS post-sales leadership, 3+ years people management, proven retention/adoption/expansion results, coaching and analytics skills, strong communication and cross-functional collaboration.
5d
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Manager, Customer Experience - SMB
Charlotte or Houston
$110k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in customer success/experience or SaaS post-sales leadership, 3+ years people leadership, proven retention and adoption results, coaching and analytical skills, strong communication and cross-functional collaboration.
3w
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Customer Experience Program Manager
New Orleans or The Woodlands or Little Rock
HybridFull Time
5+ YOEBachelor's in business/marketing, 5+ years in customer experience or program management, strong stakeholder communication, program roadmap and business case development, proficiency with CX analytics and project management practices.
2w
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Customer Experience Manager
Conroe, Texas, United States
$15/hr OnsiteFull Time
2+ YOEHigh school diploma, minimum 2 years management experience, strong communication, multitasking, creative thinking, and ability to work flexible schedule.
3mo
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FT Customer Experience Manager
Shenandoah, Texas, United States
OnsiteFull Time
Manage front-end operations and omnichannel processes, lead and coach customer-facing teams, execute inventory/cash procedures (RTV, ASN), ensure SOP compliance, and serve as Manager on Duty; retail management experience preferred.
1w
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Assistant Manager Customer Experience
Katy, Texas, United States
$48k-$68k/yr OnsiteFull Time
Lead and coach store associates, drive sales and customer service, manage hiring and payroll, oversee store operations including pricing, stockroom, and third-party carrier processes.
1w
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Customer Experience Coordinator
Houston, Texas, United States
$14-$15/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train and mentor associates, manage front-end operations, handle customer issues, and support POS/register coverage.
POS
3d
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Customer Experience Supervisor
Houston, Texas, United States
$68k/yr OnsiteFull Time
Bachelor's degree, proven customer service and supervisory experience, strong communication, leadership, data analysis, and proficiency with customer service tools.
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2h
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Customer Experience Lead - Full Time
Houston, Texas, United States
$14/hr OnsiteFull Time
Retail experience preferred (1+ years), customer-service and leadership skills, strong communication and problem-solving, ability to adjust priorities, flexible availability including nights/weekends/holidays.
2mo
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Customer Experience & Escalation Specialist
Houston, Texas, United States
OnsiteFull Time
1+ YOE1–2 years in customer service; de-escalation skills; strong communication; multi-tasking; experience with order management or CRM; PrintSmith a plus.
CRM systems, PrintSmith
1mo
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Customer Experience Support Specialist
Houston, Texas, United States
HybridFull Time
Experience with survey/feedback platforms and listing management tools preferred; bachelor's degree in related field preferred; strong collaboration, data management, and administrative skills.
Medallia, Qualtrics, QuestionPro, Google Business Profile, Birdeye, Apple Business Connect
3w
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Director of Customer Experience
Missouri City, Texas, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED, 2+ years hospitality-related experience, computer literacy (Microsoft Outlook/Office, internet), strong communication, leadership, organization, and customer service skills.
Microsoft Outlook, Microsoft Office
3w
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Customer Experience Coordinator - Sugar Land, TX
Sugar Land, Texas, United States
OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management software skills, strong communication, organization, multitasking, and emotional intelligence; availability for nights, weekends, and holidays.
3w
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Director of Customer Experience
Missouri City, Texas, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED required (college preferred), 2+ years professional hospitality/customer service experience, computer literacy (Microsoft Outlook/Office, Internet), strong communication, leadership, organization, and resident-focused skills.
Microsoft Outlook, Microsoft Office, Internet, EMR
1w
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Agent Experience Manager
Houston, Texas, United States
OnsiteFull Time
2+ YOE2+ years customer service, training, office management, hospitality, or operations experience; strong communication, problem-solving, training, and relationship-building skills; ability to work in office and lift up to 25 lbs.
Zendesk, Salesforce, Confluence
2mo
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Director of Customer Experience
Houston, Texas, United States
HybridFull Time
7+ Mgmt7+ years leadership in industrial distribution or related operations; Bachelor's degree preferred; strong analytics and cross-functional leadership; able to drive multi-location initiatives.
ERP systems, Data analytics tools, Microsoft Excel, Power BI
2mo
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Member Experience Manager
Conroe, Texas, United States
$15/hr OnsiteFull Time
Customer-service oriented leader with experience in front-line supervision, strong communication, multitasking, and gym or service industry knowledge.
Fitness management software, Microsoft Office, Social media
1mo
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Customer Experience Specialist (The Woodlands, TX, US, 77380)
The Woodlands, Texas, United States
OnsiteFull Time
Associate degree or equivalent experience; proven B2B customer service experience; order-to-delivery management; proficiency with Microsoft Office, SAP/ERP; Salesforce preferred; strong communication and organizational skills.
SAP SOMR, SAP, Salesforce, Microsoft Outlook, Microsoft Excel, Microsoft Teams, Microsoft PowerPoint
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