63 customer experience director jobs at 50 companies in Spring, TX
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Director of Customer Experience
Houston, Texas, United States
OnsiteFull Time
Paradigm Healthcare: Provider of skilled nursing and post-hospital rehabilitation healthcare services.
2+ YOEHigh school diploma/GED required; 2+ years hospitality/customer service experience; Microsoft Outlook/Office/Internet proficiency; strong communication, leadership, and critical thinking skills.
Paradigm Healthcare: Provider of skilled nursing, rehabilitation, and long-term care services.
2+ YOEHigh school diploma/GED, 2+ years related hospitality/customer service experience, computer literacy (Outlook/Office/Internet), strong communication, leadership, and problem-solving skills.
PSS Industrial Group: Provides industrial supplies and equipment for energy infrastructure projects.
7+ Mgmt7+ years leadership in industrial distribution or related operations; Bachelor's degree preferred; strong analytics and cross-functional leadership; able to drive multi-location initiatives.
ERP systems, Data analytics tools, Microsoft Excel, Power BI
Empower Pharmacy: Manufacturer and provider of custom compounded medications.
8+ YOE4+ MgmtBachelor's required; 8+ years in customer success/operations in regulated healthcare/pharma preferred; 4+ years people leadership; CRM and analytics experience; executive presence and strategic leadership.
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yrRemoteFull Time
3E: Provides software and data for chemical regulatory compliance management.
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
NextEra EnergyNYSE: NEE: Generates, transmits, and distributes electric power and renewable energy.
10+ YOE10+ years leadership in customer care/contact center operations, experience with outsourced/vendor management, contact center metrics, workforce strategies, and transformational change including AI and automation.
Carriage ServicesNYSE: CSV: Provider of funeral, cremation, and cemetery services and products.
2+ YOE2+ years funeral director/embalmer experience, valid state funeral director/embalmer license or ability to obtain, valid driver\u0002s license, ability to lift heavy weights and handle physical tasks, willingness to participate in community outreach.
Director Corporate Quality Customer Account Support Power & Energy
Houston, Texas, United States
OnsiteFull Time
SanminaNASDAQ: SANM: Designs and manufactures complex electronics and mechanical systems.
7+ YOEDirector of Corporate Quality with 7+ years EMS quality leadership, cross-functional, global site experience in Power & Energy, strong customer focus, PPAP and process governance experience preferred.
Sr. Director of Networking, Customer Experience Business Ops & Transformation
Spring or Sunnyvale or Frisco
$161k-$390k/yrOnsiteFull Time
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
15+ YOE15+ years leadership in business strategy, transformation, operations or consulting; strong financial acumen, change management, executive communication, and ability to lead large cross-functional transformation programs.
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
Central Market: Texas-based gourmet grocery chain selling specialty foods.
7+ YOE7+ years progressive leadership in specialty grocery/retail/hospitality, experience leading large teams, strong financial and operational acumen, merchandising and customer-experience focus, ability to influence cross-functionally.
Sr. Director of Networking, Customer Experience Business Ops & Transformation
Spring or Sunnyvale or Frisco
$161k-$390k/yrOnsiteFull Time
Hewlett Packard EnterpriseNYSE: HPE: Providing global edge-to-cloud infrastructure and IT solutions for businesses.
15+ YOE15+ Mgmt15+ years leadership in strategy, transformation, business operations or consulting within global technology or services; strong financial acumen, change management, executive communication, and stakeholder influence.
SRI Management: Operates and manages senior living and care communities.
1+ YOEHigh school diploma or GED, or one to two years of related experience and/or training. Requires communication, organization, resident support, event coordination, and ability to lift up to 50 pounds.
Senior Director of Digital Technology for Customer Support
Spring or Austin
$210k-$320k/yrOnsiteFull Time
HPNYSE: HPQ: Manufacturer of personal computers, printers, and imaging devices.
10+ YOEGraduate degree required in a relevant field, 10+ years in customer support technology or digital transformation, experience with CCaaS and CRM, AI integration, strong leadership, program and change management.
Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yrOnsiteFull Time
HPNYSE: HPQ: Manufactures personal computers, printers, and 3D printing hardware.
10+ YOEGraduate degree in a related field, 10+ years in customer support technology or contact center transformation, experience with CCaaS and CRM platforms, AI-enabled tools, strong stakeholder and change leadership.
Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yrOnsiteFull Time
HPNYSE: HPQ: Produces personal computers, printers, and related digital imaging products.
10+ YOEGraduate degree required; 10+ years in customer support technology or contact center transformation; hands-on experience with CCaaS, CRM, AI-enabled capabilities; strong change leadership and program management skills.
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
HEB: A regional grocery retailer focused on high-quality food, hospitality, and customer experiences in Texas.
7+ YOE7+ years of progressive leadership in specialty grocery, premium retail, hospitality, or fresh food environments; experience leading large teams; strong financial, operational, and merchandising acumen; passion for food and customer experience.
The Risher Companies: Manages and equips fitness and lifestyle amenities for communities.
Bachelor's degree, accredited personal training certification, CPR/AED and First Aid certification, strong leadership and communication skills, Microsoft Office proficiency, and ability to lift over 50 pounds.
3STEP Sports: Operates youth sports clubs and youth athletic events.
Customer service and communication skills, reliable transportation, willingness to work nights, weekends, and travel between event sites; ability to lift 50 pounds. Event experience preferred.
KinderCare Learning CompaniesNYSE: KLC: Provides early childhood education and childcare services across America.
1+ YOE1+ year leadership experience, customer service and organizational skills, budget and revenue responsibility preferred, knowledge of NAEYC/NAC and state licensing preferred, basic computer proficiency, able to lift 40 pounds, communicate in English.