798 customer experience manager jobs at 393 companies in Springfield, MI
2mo
Save
Mark Applied
Hide
JIS Senior Manager of Customer Experience
Lansing, Michigan, United States
$126k-$169k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor’s degree or 15 years of senior management experience; 10+ years managing cross-functional technical or service teams, large-scale implementations, service desk operations, and stakeholder-facing delivery.
ITIL, ITSM, BI, analytics
2w
Save
Mark Applied
Hide
Customer Experience Lead - Full Time
Portage, Michigan, United States
$15/hr OnsitePart Time
Provide excellent customer service, lead and coach front-end associates, manage checkout and store operations, strong communication and problem-solving, flexible to nights/weekends/holidays.
2w
Save
Mark Applied
Hide
Customer Experience Coordinator
Jackson, Michigan, United States
$15-$16/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train/coaching associates, flexible schedule including nights and weekends, strong communication and merchandising skills.
POS
2mo
Save
Mark Applied
Hide
Customer Experience Supervisor I - Crossroads Mall
Portage, Michigan, United States
$21-$26/hr OnsiteFull Time
Supervisor role focusing on customer service, coaching, and checkout processes. Prior retail supervisory experience preferred.
2w
Save
Mark Applied
Hide
Customer Success Manager
San Antonio or Shavano Park or Grand Rapids or United States
$89k-$134k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years customer service in financial services, 3+ years in customer success/account management/sales, SaaS and CRM experience, Salesforce and Omni Analytics proficiency, Microsoft Office skills, strong analytical and negotiation abilities.
Salesforce, Omni Analytics, Microsoft Outlook, Microsoft Word, Microsoft Excel
1mo
Save
Mark Applied
Hide
CUSTOMER RELATIONS MANAGER
Grand Rapids or Valparaiso or Holland or Muskegon
RemoteFull Time
2+ YOE2+ years residential customer service/home warranty experience; outstanding customer service and communication skills; high school/GED required; construction/homebuilding experience preferred; highly proficient in Microsoft Excel, PowerPoint, Word.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word
2w
Save
Mark Applied
Hide
Customer Success Manager
San Antonio or Grand Rapids
$89k-$134k/yr RemoteFull Time
5+ YOEBachelor's degree in business,5+ years customer service in financial services,3+ years CSM/Account Management/Sales,CRM and SaaS knowledge,Salesforce/Omni Analytics experience,advanced analytical and negotiation skills,ability to sit long periods and lift up to 20 lbs.
Salesforce, Omni Analytics, Microsoft Outlook, Microsoft Word, Microsoft Excel
1d
Save
Mark Applied
Hide
Customer Care Manager
Grand Rapids, Michigan, United States
HybridFull Time
10+ YOE5+ MgmtBachelor’s degree, 10 years of customer care experience, 5 years of leadership experience, automotive experience, CRM proficiency, valid driver's license, passport, and willingness to travel up to 10%.
Electronic Data Interchange (EDI), SAP, Customer Relationship Management (CRM)
2d
Save
Mark Applied
Hide
Manager of Patient Experience
Grand Rapids, Michigan, United States
OnsiteFull Time
3+ YOEBachelor's degree in healthcare administration, business, or related field; 3–5 years of healthcare patient experience, customer service, or quality improvement experience; unrestricted driver's license and strong leadership, communication, analytical, and problem-solving skills.
2mo
Save
Mark Applied
Hide
Customer Manager
Grand Rapids or Kalamazoo
$65k-$73k/yr FieldFull Time
0.5+ YOEBachelor's degree or equivalent experience; minimum 6 months retail/CPG/marketing/space management or resets experience; Microsoft PowerPoint, Excel, Word, Outlook proficiency; strong presentation, communication, and project management skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook
1mo
Save
Mark Applied
Hide
Customer Service Manager
Battle Creek, Michigan, United States
OnsiteFull Time
Lead day-to-day department operations in a retail store, manage staffing and training, maintain inventory and food/safety standards, and meet department KPIs; high school diploma required; retail and supervisory experience preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
Save
Mark Applied
Hide
Customer Manager
Grand Rapids or Kalamazoo
$65k-$75k/yr FieldFull Time
0.5+ YOEBachelor's degree or equivalent experience; minimum six months retail/CPG or related experience; proficiency with Microsoft PowerPoint, Excel, Word, Outlook and web applications; strong presentation, communication and project management skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook
1w
Save
Mark Applied
Hide
Customer Service Department Manager
Grand Rapids or Rockford or Grand Rapids or Grand Rapids
OnsiteFull Time
4+ YOEBachelor's degree or equivalent experience and 4+ years of retail, grocery, or customer service experience; leadership, communication, financial analysis, safety, and business skills required.
1mo
Save
Mark Applied
Hide
Customer Success and Support Manager
Hudsonville, Michigan, United States
$100k-$120k/yr HybridFull Time
5+ YOEBachelor's degree required; 5+ years in customer success/account management with prior leadership; strong communication, analytical skills, CRM experience (Salesforce/HubSpot), and ability to use metrics to drive retention and growth.
Salesforce, HubSpot, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP (BOM structure), email
3w
Save
Mark Applied
Hide
Customer Service / Project Manager
Grand Rapids, Michigan, United States
OnsiteFull Time
Experience with offset/digital printing, fulfillment and packaging strategy, order and data management, customer-facing communication, deadline management; degree preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Office, Adobe Acrobat, InDesign, Photoshop, Illustrator, Pace, PrintStream
1d
Save
Mark Applied
Hide
Customer Operations Manager (36555)
Grand Rapids, Michigan, United States
$54k/yr OnsiteFull Time
1+ YOERequires 1–3 years in customer service or operations, high school diploma, Microsoft Office proficiency, communication, problem-solving, leadership, and team management skills.
Microsoft Office Suite
2w
Save
Mark Applied
Hide
Customer Service Manager (Office Coffee Services) Grand Rapids, MI
Grand Rapids, Michigan, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years customer service/account management experience, valid driver's license, intermediate-advanced Microsoft Excel, strong communication, presentation, relationship-building, and retention skills.
Microsoft Excel
3w
Save
Mark Applied
Hide
Customer Account Lead
Byron Center, Michigan, United States
OnsiteFull Time
Entering and processing purchase orders, resolving customer complaints, managing account administration, strong communication and organizational skills; two years customer service experience referenced.
3w
Save
Mark Applied
Hide
Consumer Experience Leader (FT)
Lansing, Michigan, United States
$18-$22/hr OnsiteFull Time
Retail supervisory experience preferred; skills in sales, customer service, merchandising, inventory control, loss prevention, staffing, coaching, and POS/Microsoft Office proficiency.
POS Systems, Microsoft Office
2mo
Save
Mark Applied
Hide
Guest Experience Lead | Eastwood Towne Center
East Lansing, Michigan, United States
$22-$25/hr OnsiteFull Time
1+ YOE1+ year retail or customer experience; some leadership/mentoring experience; legally authorized to work and reliable transportation; availability for varied shifts including weekends and holidays.
Explore Jobs