3,157 customer experience manager jobs at 1,000 companies in Sun City, CA
1mo
Save
Mark Applied
Hide
1mo
Manager, Customer Experience
Brea, California, United States
$101k-$122k/yrOnsiteFull Time
Samyang America, Inc.: U.S. food sales subsidiary of South Korean Samyang Foods, distributing ramen, sauces, snacks, and other Korean foods.
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
Stord: 3PL fulfillment and supply-chain software serving DTC, B2B, and omnichannel brands.
Experience in customer experience or account management, P&L and revenue growth experience, contract and financial oversight, strong communication, analytical and strategic skills, and ability to mentor junior staff.
Sender One Climbing: Southern California indoor climbing gym operator offering climbing, yoga, fitness, and youth programs to families and climbers.
Customer experience leadership experience, staff hiring and development, climbing and belay experience, Google Suite, Rock Gym Pro, Basecamp, and instructing experience required.
Google Suite, Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro, Basecamp
TestEquity: Private electronics test-and-measurement distributor and environmental-chamber manufacturer serving design, production, and repair customers.
3+ YOEHandle inbound calls, assist with orders and quotes, respond to customer inbox and web chat, manage smaller accounts; requires HS/GED, 3+ years sales-related customer service, Microsoft Office and ERP experience, strong communication and attention to detail.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Month2Month: Private furnished-housing provider offering professionally managed monthly homes for corporate relocations, insurance claims, and families.
5+ YOE2+ MgmtBachelor's degree and 5+ years in customer experience or service operations, including 2+ years managing teams. Requires analytics, escalated-case management, process improvement, Microsoft Excel or Google Sheets, and CRM or property systems experience.
Ulta BeautyNASDAQ: ULTA: Leading US-based specialty beauty retailer and salon services provider.
2+ YOERequires 2–3+ years of relevant retail management experience, cosmetology licensing where required, and proficiency with point-of-sale systems, Microsoft Office, and Apple devices. A bachelor's degree is preferred.
Point of Sale system, Microsoft Office, Apple devices
Ingram MicroNYSE: INGM: Global distributor of technology products and supply chain solutions.
10+ YOE10+ MgmtBachelor's degree in business, technology, or related field required; MBA preferred. Requires 10+ years of progressive leadership in customer experience, operations, product, or platform environments and digital CX transformation experience.
AI, automation, digital platform, UX Design, UX Research
1+ YOECustomer service mindset, leadership and communication skills, problem-solving ability, organization, flexibility, and 1+ years of retail experience preferred.
Nordson ASYMTEKNASDAQ: NDSN: Global manufacturer of precision technology for dispensing and coating.
10+ YOE5+ MgmtBachelor's degree and 10+ years in aftermarket, service operations, customer support, or commercial leadership; 5+ years leading multifunctional teams. MBA preferred; capital equipment experience required.
Enterprise Resource Planning (ERP), SAP, Microsoft Office, C4C
Kia CorporationKRX: 000270: Global automotive manufacturer producing passenger, commercial, and electric vehicles.
Bachelor's degree and 5–10 years of automotive industry and project management, strategy, or customer experience experience. Requires dealer evaluation, KPI, analytics, vendor, communication, and U.S. automotive business expertise.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Power BI, Microsoft Office 365
Surf & Sand Laguna Beach: Family-owned luxury oceanfront resort serving travelers with accommodations, coastal dining, spa treatments, and event spaces in Laguna Beach.
The posting promotes a guest experience management role in a luxury oceanfront resort; detailed qualifications are provided through the linked job description.
Facility Operations and Customer Experience Manager
Irvine, California, United States
$73k-$83k/yrOnsiteFull Time
Pacific Neuropsychiatric Specialists: Private outpatient psychiatric group serving Southern California patients with medication management, psychotherapy, and advanced treatments.
5+ YOE3+ MgmtRequires a high school diploma, 5+ years of progressive healthcare operations experience, 3+ years managing staff and workflows, and experience with customer service, compliance, audits, quality improvement, and mental healthcare.
Guest Experience In-Restaurant Recovery + Experience Program Manager
Irvine, California, United States
$98k-$116k/yrHybridFull Time
Taco Bell: Quick-service restaurant chain specializing in Mexican-inspired food.
5+ YOEBachelor's degree preferred and 5+ years in project or program management, customer experience, client success, account management, restaurant operations, or related work; cross-functional leadership and strong communication skills required.
Guest Experience In-Restaurant Recovery + Experience Program Manager
Irvine, California, United States
$98k-$116k/yrHybridFull Time
Taco Bell: Quick-service restaurant chain specializing in Mexican-inspired food.
5+ YOEPreferred bachelor's degree and 5+ years in project or program management, customer experience, restaurant operations, or related work; requires cross-functional leadership, communication, organization, and problem-solving skills.
Customer service or frontline leadership experience preferred; strong communication, problem-solving, organizational, and interpersonal skills; fitness management software and Microsoft Office proficiency; CPR certification required within 30 days.
fitness management software, social media platforms, Microsoft Office Suite, email system, computer system
Salon Customer Experience Specialist - Moreno Valley Mall
Moreno Valley, California, United States
$17-$21/hrOnsitePart Time
JCPenney: Iconic American department store retailer of apparel and home goods.
Provide exceptional customer service, sell retail products to meet sales goals, manage front desk operations and appointment scheduling, support inventory and promotions, and participate in training.
Alignment HealthNASDAQ: ALHC: Public Medicare Advantage insurer and care-services serving seniors through data, technology and coordinated care.
3+ YOE2+ Mgmt3+ years customer service in healthcare; 2+ years supervisory in a contact center; High School Diploma or GED; Medicare knowledge; coaching skills.