1mo
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Customer Experience Manager
Dallas, Texas, United States
OnsiteFull Time
3+ YOEManage and improve customer experience by supervising triage staff, mapping customer journeys, performing root-cause analysis, and presenting data-driven recommendations; bachelor\u0002s degree preferred, valid driver\u0002s license required, bilingual (EN/ES) preferred.
6d
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Customer Experience & Account Manager
Grapevine, Texas, United States
OnsiteFull Time
Experience in account management or customer success, strong communication and organization, ability to onboard and support dealer/agent partners, cross-functional collaboration skills.
1d
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Vice President, Affluent Customer Experience Manager
New York or Columbus or Delaware or Plano or Chicago
$124k-$195k/yr OnsiteFull Time
6+ YOE6+ years in financial services product/process/customer experience or project management; strong project management, stakeholder influence, analytics, and communication skills; bachelor\u0002s or equivalent.
1mo
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Customer Experience Manager at Thousand Oaks
Thousand Oaks or The Colony
OnsiteFull Time
2+ YOE2+ years customer service or management experience preferred, proficiency with Microsoft Office and property management systems, valid driver’s license, ability to work weekends, strong communication, conflict resolution, ledger knowledge, and ability to lift up to 50 lbs.
Microsoft Office, RealPage, OneSite, ActiveBuilding, Knock, CRM
2w
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Customer Experience Manager
Lewisville, Texas, United States
$15/hr OnsiteFull Time
2+ YOEHigh school graduate with minimum 2 years management experience, strong verbal/written communication, multitasking, creative thinking, and ability to work flexible schedule including weekends and evenings.
4w
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Customer Experience Strategist
Plano, Texas, United States
OnsiteFull Time
5+ YOE5+ years in customer experience, service design, digital strategy, or product management; strong journey mapping, design thinking, facilitation, storytelling, and cross-functional leadership; must work on-site in Plano, TX.
4w
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Customer Experience Strategist
Plano, Texas, United States
OnsiteFull Time
5+ YOE5–8 years in customer experience, service design, digital strategy, or product management; strong journey mapping, design thinking, storytelling, facilitation, and data-driven decision skills; ability to influence cross-functionally.
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
3d
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Senior Customer Experience Program Manager
Redmond or Atlanta or Charlotte or Dallas or Reston or Mountain View
$120k-$235k/yr HybridFull Time
4+ YOEBachelor's in CS/Engineering/Data Science/Math/Business or equivalent experience,4+ years program/product/engineering experience,experience with AI/ML and LLM systems,security screening required.
LLMs, RAG, Azure
6d
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Customer Experience Supervisor
Farmers Branch, Texas, United States
OnsiteFull Time
1+ MgmtSupervise customer service team, coach staff, handle escalations, use performance metrics, 1+ year supervising customer service teams; call center experience a plus.
3w
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Customer Experience Assistant Manager
Dallas, Texas, United States
$55k-$60k/yr OnsiteFull Time
Retail people management experience, recruiting and developing teams, meeting sales and KPI targets, strong communication, CRM experience, BA preferred, ability to work weekends.
4d
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Customer Experience - Customer Experience Representative I
Irving, Texas, United States
$15-$23/hr OnsiteFull Time
Customer retention and relationship management, sales growth and lead generation, accurate reporting and documentation, product knowledge, timely collections, and strong communication skills.
6d
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Customer Experience Lead - Full Time
McKinney, Texas, United States
$15/hr OnsitePart Time
1+ YOERetail experience preferred (1+ year), strong customer service and communication, ability to lead and coach associates, flexible to work nights/weekends/holidays, organized and detail oriented.
2w
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Customer Experience Coordinator
Plano, Texas, United States
$14-$15/hr OnsiteFull Time
1+ YOE0.5+ Mgmt1 year retail experience and 6 months leadership experience; flexible schedule including nights/weekends; strong communication, merchandising, multitasking, and training skills.
POS
1w
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Experience Manager
Frisco, Texas, United States
OnsiteFull Time
2+ YOE2+ years retail management experience preferred; bachelor’s preferred; cosmetology license where required; proficiency with POS and Microsoft Office; strong leadership, financial, and retail skills.
Point of Sale, Microsoft Office
1mo
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Director Customer Experience & Strategy
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yr OnsiteFull Time
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
1w
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Performance Lead, Customer Experience
United States or Dallas
$60k-$70k/yr RemoteFull Time
6+ YOE6+ years customer service experience, life insurance license required, CRM proficiency, leadership and coaching experience, knowledge of regulated industry processes.
Customer Relationship Management (CRM)
6d
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Client Experience Manager
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
2mo
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Love Promise Customer Experience Manager (DFW Zone)
Dallas, Texas, United States
$95k-$125k/yr OnsiteFull Time
6+ YOEBachelor's degree; 6-8 years experience; strong communication and training facilitation; MS Office proficiency; travel up to 75%; valid driver’s license.
Microsoft Office
2w
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Event Experience Manager
Grapevine, Texas, United States
$26-$30/hr OnsiteFull Time
3+ YOEHigh school diploma/GED with 3 years event experience OR bachelor\u0002s plus 1 year; strong customer service, event planning, BEO familiarity, and communication skills.
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