2,904 customer experience manager jobs at 953 companies in Tracy, CA
1d
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Customer Experience Manager
Fairfield, California, United States
$70k-$75k/yr OnsiteFull Time
3+ YOEHigh school diploma or GED, 3+ years customer service experience, strong communication, Microsoft Office experience, property management software familiarity, and a valid driver's license.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Yardi
2mo
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Customer Experience Manager
Menlo Park, California, United States
$150k-$190k/yr OnsiteFull Time
3+ YOE3–7+ years in customer-facing roles; strong analytics and communication skills; startup or healthcare experience preferred.
SQL
3w
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Customer Experience Manager, RMA Service
San Jose, California, United States
$100k-$135k/yr OnsiteFull Time
7+ YOE7+ years RMA operations/customer service experience; expertise in RMA case management, KPIs, logistics, CRM/ERP and strong communication and analytical skills.
CRM, ERP, Microsoft Office, PLM, BOM
1w
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Senior RMA Customer Experience Manager
Santa Clara, California, United States
$136k-$213k/yr OnsiteFull Time
12+ YOE12+ years experience managing RMA/case management, strong analytical and presentation skills, knowledge of supply chain and inventory, excellent communication, bachelor’s degree or equivalent experience.
1mo
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Customer Experience Manager -San Jose
San Jose, California, United States
$70k-$88k/yr OnsiteFull Time
3+ YOE3+ years in customer success/account management or similar, strong relationship and communication skills, ability to manage priorities, collaborative problem-solver, bachelor's degree or equivalent; experience in medical devices or healthcare preferred.
1mo
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Leader, Customer Experience
Tracy, California, United States
$80k-$109k/yr OnsiteFull Time
4+ YOE4+ years customer-facing experience required; 1+ years leadership preferred. Proficiency with Mac/Dell operating systems, PC applications and order management software. Strong communication, leadership, organization, and flexibility to work evenings, weekends and holidays.
Mac, Dell Operating Systems, PC applications, order management software
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1d
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Customer Experience Specialist - California
San Carlos, California, United States
$30-$34/hr OnsiteFull Time
3+ YOERequires 3–5 years of customer service, order management, or customer success experience, Microsoft Office and ERP proficiency, strong communication, independent judgment, and ability to manage multiple priorities.
Microsoft Office, ERP
2w
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Customer Experience Lead - Full Time
Antioch, California, United States
$18/hr OnsiteFull Time
1+ YOERetail experience preferred (1+ year), customer-service focus, leadership and communication skills, ability to work nights/weekends/holidays and supervise front-end operations.
1mo
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Customer Experience Coordinator
Riverbank, California, United States
$18-$18/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; flexible availability including nights and weekends; merchandising knowledge; strong communication, organization, multitasking, and training skills; POS/register experience.
POS
1mo
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Customer Experience and Service Ops Manager
Fremont, California, United States
OnsiteFull Time
3+ YOECollege educated with 3+ years customer-facing experience, strong interpersonal, communication, problem-solving, project management, and conflict resolution skills; contract review experience a plus.
1w
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Senior RMA Customer Experience Manager
Santa Clara, California, United States
$136k-$213k/yr OnsiteFull Time
12+ YOEBachelor's degree or equivalent experience, 12+ years relevant experience, strong analytics, presentation, communication, and supply chain/inventory knowledge; customer-centric and process improvement focus.
1w
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Customer Experience Coordinator - Pleasant Hill, CA
Pleasant Hill, California, United States
$19-$29/hr OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management skills, strong communication and multitasking, ability to work nights/weekends/holidays and tolerate noisy/unpleasant odors.
2d
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HOSPITALITY EXPERIENCE MANAGER
San Francisco or Oakland
$85k-$95k/yr OnsiteFull Time
3+ YOERequires 3+ years managing strategic initiatives or 5+ years in customer service or operations, plus a business, marketing, communications, or related degree; strong communication, organization, reporting, and presentation skills.
Microsoft PowerPoint
4w
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Manager, Consumer Experience
San Leandro, California, United States
$131k-$145k/yr OnsiteFull Time
8+ YOE8+ years in customer experience/contact center operations, experience with outsourced contact center partners, strong communication, analytics, and ability to lead cross-functional CX initiatives.
Salesforce Service Cloud, Zendesk, Five9
1w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
4w
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Director, Customer Experience & Engagement - 26-77
San Ramon, California, United States
$137k-$182k/yr OnsiteFull Time
6+ YOE5+ MgmtBA/BS required, minimum 6 years related experience, 5 years managing staff, experience with member experience programs and technology, strong communication, analysis and project management skills, valid driver’s license.
Epic, Salesforce, Hello World, Cipher Health, RingCentral, MyChart, Cheers, Campaigns, Microsoft PowerPoint, Microsoft Word, Microsoft Excel
1w
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Manager of Guest Experience
Modesto, California, United States
$21-$23/hr OnsiteFull Time
3+ YOEHigh school diploma required (associate/bachelor's preferred). Minimum ~3 years experience in retail, museum, or family attraction. Strong customer-service, supervisory, cash-handling, and communication skills; Google Suite and Altru experience; bilingualism preferred.
Google Suite (Gmail/Sheets/Docs/Drive), Altru
3mo
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Sr. Product Manager - Candidate Experience
Santa Clara, California, United States
$156k-$250k/yr HybridFull Time
8+ YOE8+ years product management in enterprise SaaS; strong communication; customer focus; technical knowledge; ownership and collaboration.
AI models, enterprise SaaS, deep learning, APIs
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