1,478 customer experience manager jobs at 523 companies in Upper Saint Clair, PA
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Customer Experience Manager
McKeesport, Pennsylvania, United States
$15/hrOnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma, minimum 2 years management experience, strong communication and multitasking, ability to lift up to 25 lbs, flexible schedule including nights and weekends.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOERequires 2+ years of customer service experience, advanced computer and practice management software knowledge, strong communication, organization, multitasking, empathy, and adaptability.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOECustomer-service focused leader able to coach associates, manage front-end operations, handle transactions, resolve customer issues, and work flexible schedules including nights, weekends, and holidays.
2+ YOEManage front end operations, staffing, customer experience, cash handling, and e-commerce compliance; high school diploma and minimum 2 years' professional experience required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOEMinimum 1 year retail and 6 months leadership experience; ability to train associates, strong communication, merchandising knowledge, flexible availability including nights and weekends.
HuntingtonNASDAQ: HBAN: Provides regional commercial, consumer, and mortgage banking services.
1+ YOEHigh school diploma and 1 year of customer service in banking, financial services, or goal-driven retail sales, or a bachelor's degree; sales, communication, and relationship management skills required.
Rise Brands: Operates themed entertainment venues featuring bowling and arcade games.
1+ YOE1+ MgmtRequires 1–3 years of leadership or supervisory experience in high-volume hospitality, bar, or restaurant operations, plus guest service, communication, coaching, problem-solving, and POS familiarity.
Retail Manager - Sales and Customer Experience Manager Part Time
McMurray, Pennsylvania, United States
OnsitePart Time
Michaels: Retail chain for arts, crafts, and custom framing supplies.
3+ YOE3+ Mgmt3+ years retail leadership; coach and develop teams; execute SOPs and company programs; operate POS and self-checkout; manage BOPIS, events, and store operations; lift up to 25-50 lbs; work nights/weekends/early mornings.
FortiveNYSE: FTV: Manufactures professional instrumentation, industrial tools, and specialized software.
5+ YOE5+ MgmtBachelor's or equivalent experience, 5+ years in Customer Success or related customer-facing roles, 5+ years people management, experience with Salesforce/CRM, strong communication and coaching skills.
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOEProgram management experience delivering complex customer-facing engagements; PMP or comparable certification; practical use of AI and automation; strong communication, financial, and technical judgment.
Global PaymentsNYSE: GPN: Provides payment technology and software solutions for global commerce.
3+ YOERequires 3+ years in customer success, account management, or related client-facing work; customer data analysis, relationship building, communication skills, CRM experience, and an associate's degree or equivalent experience.
Inovalon: Cloud-based software for healthcare data analysis and quality.
3+ YOE3+ years customer-facing experience in customer success/account management; experience with healthcare data; strong communication, organization, and problem-solving skills.
All Lines Technology: Provides managed IT, cybersecurity, and cloud infrastructure solutions.
5+ YOEBachelor's degree or equivalent experience; 5+ years customer service/customer success/IT-related experience; 3+ years managing client relationships; technical knowledge of infrastructure, cloud, cybersecurity; executive presentation and communication skills.
All Lines Technology: Provides managed IT, cybersecurity, and cloud infrastructure services for businesses.
5+ YOEBachelor's degree or equivalent experience; 5+ years in customer success/account management or IT-related roles; 3+ years managing client relationships; strong technical acumen in infrastructure, cloud, cybersecurity; executive presentation skills.
Intervala: Manufactures high-reliability electronic and electromechanical products for mission-critical applications.
3+ YOEManage customer accounts and order lifecycle; strong communication, organization, Excel and ERP/MRP familiarity; bachelor's preferred or HS with 3+ years relevant experience.
Inovalon: Cloud platform for data-driven healthcare analytics and insights.
3+ YOE3+ years customer-facing experience in customer success/account management; healthcare data experience; strong communication, organization, and problem-solving skills; ability to coordinate cross-functional delivery.
Devon or Pottstown or Taylor or Smithfield or Querétaro or West Chester
HybridFull Time
Johnson MattheyLondon Stock Exchange: JMAT: Produces specialty chemicals and sustainable technologies for global industries.
Experience leading customer service teams in manufacturing/supply chain, proficiency with SAP, strong stakeholder management, analytical and communication skills; bachelor’s degree preferred; Spanish advantageous.
Eat'n Park Hospitality Group: Operates family restaurants and provides contract food services.
1+ YOEOne year of guest service experience preferred, restaurant experience a plus. Requires strong communication, analytical, time management, decision-making, and Microsoft Office skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, social media