463 customer experience manager jobs at 235 companies in Waverly, MI
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JIS Senior Manager of Customer Experience
Lansing, Michigan, United States
$126k-$169k/yrOnsiteFull Time
Michigan Supreme Court: Administers the judicial system and court operations in Michigan.
10+ YOE5+ MgmtBachelor’s degree or 15 years of senior management experience; 10+ years managing cross-functional technical or service teams, large-scale implementations, service desk operations, and stakeholder-facing delivery.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires flexible availability including nights and weekends, 1 year of retail experience, 6 months of leadership experience, communication and organizational skills, merchandising knowledge, multitasking ability, and ability to train others.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOEAt least one year of retail experience preferred. Requires customer service, leadership, communication, problem-solving, organization, flexibility, and operational accuracy skills.
IntertekLondon Stock Exchange: ITRK: Provides global testing, inspection, and certification services for products.
1+ YOEHigh school diploma or GED and 1+ year of customer service or sales experience required. Requires communication, interpersonal, technical, administrative, organization, and time-management skills.
Member Experience Assistant Manager - Contact Center
Brighton, Michigan, United States
OnsiteFull Time
Lake Trust Credit Union: Provides banking and lending services as a member-owned cooperative.
1+ YOE1+ MgmtHigh school diploma required, 1-2 years supervisory or coaching experience, strong communication and problem-solving, tech-savvy, ability to maintain confidentiality and adapt to changing priorities.
PFCU Credit Union: Provides banking and loan services to credit union members.
1+ YOEHigh school diploma or equivalent and 1–3 years of related experience depending on level; requires financial transaction, member service, communication, mathematical, computer, and credit union product knowledge.
Synergy, Instant Issue, DocuSign, Check 21, OFAC, BSA, AML
PetSmart: Retailer of pet food, supplies, and professional pet services.
3+ YOERequires 3–5 years of retail leadership or customer-focused experience, full-time flexibility including evenings, weekends, and holidays, computer proficiency, communication, composure, organization, and attention to detail.
Best BuyNYSE: BBY: Sells consumer electronics and provides technical support services.
1+ YOE1+ MgmtRequires 1 year of leadership experience or 6 months as a Best Buy shift lead, plus sales or customer service experience and flexible availability including holidays, nights, and weekends.
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOE1+ year retail or customer experience; some leadership/mentoring experience; legally authorized to work and reliable transportation; availability for varied shifts including weekends and holidays.
Ritchie Bros.NYSE: RBA: Conducts global auctions for heavy equipment and industrial assets.
Requires customer communication, digital literacy, time management, interpersonal skills, teamwork, independent work capability, and a professional appearance.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
Provide courteous customer service, operate cash register, assist pharmacist with prescription processing under supervision, manage inventory and store systems, and maintain regulatory compliance.
SET SEG: Provides insurance and employee benefits to Michigan public schools.
Associates degree or related insurance experience; strong written and verbal communication, accuracy, attention to detail, time management, ability to work independently and on a team.
Smurfit WestrockNYSE: SW: Manufacturer of sustainable paper and packaging solutions.
3+ YOE3+ years customer service/account management or project coordination experience in manufacturing preferred; high school diploma required, Associate preferred; strong communication, organization, and ERP/CRM proficiency.
SpartanNash: Distributes grocery products and operates regional retail supermarkets.
High school/GED; supervisory and cashiering experience; computer proficiency (email, spreadsheets); bookkeeping and financial analysis skills; ability to lift up to 50 lbs and stand for extended periods.
Detroit or Farmington Hills or Tullahoma or Bingham Farms or United States or United Kingdom or Germany or Japan
$155k-$195k/yrOnsiteFull Time
AmentumNYSE: AMTM: Global provider of engineering, technical, and mission support services.
7+ YOEEngineering degree and 7–10 years of engineering experience, including at least 5 years in project management. Requires multidisciplinary leadership, technical competence, risk management, communication, and customer management.
Public StorageNYSE: PSA: Self-storage services for residential and commercial customers.
Customer-service or sales experience in retail, restaurants, fast food, or service businesses; valid driver's license, personal vehicle, and ability to lift up to 35 pounds required.