1,827 customer experience manager jobs at 743 companies in Westchase, FL
5d
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Manager, Customer Experience
Cincinnati or Tempe or Phoenix or Rochester or Allentown or Saint Petersburg or Irving
$99k-$155k/yr HybridFull Time
7+ YOE5+ MgmtBachelor's or master's degree in business or product management, or equivalent experience; 5 years of management experience and 7 years in strategy consulting, marketing, research, or related customer-focused work.
2d
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Customer Experience Manager
Brandon, Florida, United States
$17/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, and ability to work flexible retail schedules and perform physical tasks.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Customer Experience Coordinator
Saint Petersburg, Florida, United States
$15-$16/hr OnsitePart Time
1+ YOE1 year retail and 6 months leadership experience; flexible schedule including nights and weekends; merchandising knowledge; ability to train and mentor associates and manage front-end operations.
2mo
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Customer Experience Lead (Clearwater Outlet)
Clearwater, Florida, United States
$15/hr OnsiteFull Time, Part Time
1+ YOE1+ year retail or customer service experience; key holder/leadership preferred. Strong communication, problem-solving, reliability, ability to lift 40 lbs, and flexible availability including evenings, weekends, and holidays.
1w
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Corporate Vice President, Customer Experience
Tampa, Florida, United States
$167k-$238k/yr HybridFull Time
10+ YOEBachelor's degree or equivalent experience and 10+ years of progressive leadership experience in customer experience, operations, service, quality, risk, retention, or related fields.
Voice of the Customer, Artificial Intelligence, Agile
1mo
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Customer Experience Associate Director
Saint Petersburg, Florida, United States
$115k-$140k/yr OnsiteFull Time
3+ YOESeries 7 and Series 24 (or Series 9+10) required, 3+ years CX leadership in contact center/digital CX, undergraduate degree or equivalent, deep knowledge of brokerage operations and FINRA/SEC rules, hands-on AI and CX ops experience.
1d
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Guest Experience Manager
Tampa, Florida, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires three years of progressive hospitality leadership experience and a high school diploma. Hospitality degree, front desk management, onboarding, training, and employee engagement experience preferred.
2mo
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Manager, Guest Experience
Tampa or Florida
HybridFull Time
2+ YOE3+ Mgmt3+ years leadership experience, 2+ years guest experience preferred, bachelor\u0002s degree preferred, proficiency in Microsoft Word/Excel/Outlook, experience managing large frontline staffs and event operations.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ABI, ABIMM
3mo
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Customer Experience Supervisor I - Citrus Park Mall
Tampa, Florida, United States
$21-$26/hr OnsiteFull Time
Leads customer service delivery and sales activities; trains and coaches associates; manages checkout processes and staffing; ensures adherence to company policies and performance standards.
Point of Sale, Mobile POS, POS Productivity Metrics
3mo
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Member Experience Manager - New Gym Opening!
Brandon, Florida, United States
$18-$20/hr OnsiteFull Time
Experience in customer service or front-line leadership; strong communication; multitasking; organized; proficient with fitness management software and Microsoft Office; knowledge of membership management and billing.
Fitness Management Software, Microsoft Office, Social Media
3mo
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Patient Experience Manager
Brandon, Florida, United States
$25-$35/hr RemotePart Time
3+ YOE3+ years in concierge/hospitality/office management/healthcare coordination; strong customer service; highly organized; startup capable; proactive problem-solver.
Healthie, Google Workspace, Slack
1w
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Patient Experience Manager
Tampa, Florida, United States
$58k/yr OnsiteFull Time
Requires team management, training, budgeting, customer service, communication, policy implementation, high school diploma or equivalent, English proficiency, physical ability, and a valid driver's license if required.
4d
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PATIENT EXPERIENCE MANAGER
Tampa, Florida, United States
OnsiteFull Time
3+ YOEHigh school diploma/GED or equivalent; 3–4 years in service-oriented operations; 2–3 years of customer service training; coaching, training, organizational, and multitasking skills. Four-year degree preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3w
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Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in SaaS Customer Success/CX/CS/Sales with 3+ years leadership; expertise in end-to-end journey design, design thinking, AI/LLM integration, analytics and executive governance.
Tableau, Looker, Gainsight, Staircase, ChurnZero, Salesforce
1mo
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Customer Service Manager
Largo, Florida, United States
OnsiteFull Time
5+ YOEBachelor's degree or equivalent, 5+ years customer service/order management experience, ERP/CRM experience, Microsoft Office proficiency, ability to manage complaints and KPIs, eligible for government facility access (ITAR).
ERP, Visual ERP, CRM, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2d
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Customer Success Manager
Nashville or Tampa
OnsiteFull Time
2+ YOERequires 2 years in customer-facing healthcare or SaaS roles, renewal and upsell experience, strong communication, analytical, presentation, and project management skills; bachelor's preferred and travel required.
Microsoft Office, Microsoft Excel, Electronic Health Record (EHR), CSM applications, virtual meeting tools
1mo
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Customer Success Manager, Customer Delivery & Success
Tampa or Canonsburg or Bowie
RemoteFull Time
3+ YOE3+ years customer-facing experience in customer success/account management; experience with healthcare data; strong communication, organization, and problem-solving skills.
EHR, SQL, APIs, Snowflake, AWS, Power BI, Tableau
2mo
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Customer Success Manager
Tampa or United States or North America or Israel
HybridFull Time
3+ YOE3+ years in Customer Success or Account Management (SaaS preferred), experience with U.S. Federal/Government customers, strong communication and strategic skills, familiarity with maritime/intelligence advantageous, Salesforce experience, willingness to travel up to 40%.
Salesforce
1w
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Customer Success Manager
Chicago or Tampa or Portland or Overland Park or Seattle or Phoenix or Texas
$95k-$126k/yr RemoteFull Time
Experience supporting customers in SaaS, legal technology, or eDiscovery; ability to teach users, simplify complex technology, manage stakeholders, and communicate effectively.
Epiq AI, Epiq Discover, Epiq Assist
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