18 customer retention manager jobs at 12 companies in Westchase, FL
2mo
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VP, Customer Success & Retention
Tampa or United States
RemoteFull Time
8+ YOE8+ Mgmt8+ years in commercial customer success or account management with team leadership; revenue-first mindset; AI-native orientation; strong Salesforce and metrics skills; cross-functional collaboration across Sales, Product, Data, and RevOps.
Salesforce, SFDC
3mo
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Customer Success Manager
St. Petersburg, Florida, United States
$70k-$80k/yr OnsiteFull Time
3+ YOE3+ years in customer success or account management; proven retention and revenue growth; proficient with CRM/CSM tools; strong communication and relationship skills.
HubSpot, Salesforce, Gainsight, ChurnZero
5d
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Customer Success Manager- Commercial
Tampa or Cincinnati or Bloomington or New York City or San Diego or Manila
$50k-$65k/yr OnsiteFull Time
3+ YOERequires 3–5 years in a customer-facing, service-oriented relationship management role, renewal and retention expertise, strong communication and organization skills, and proficiency with Microsoft Office and Salesforce.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office, Salesforce
2mo
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Customer Success Manager
Tampa or Austin or Dallas or North America
HybridFull Time
2+ YOE2–5 years in SaaS customer success or account management with proven retention and renewal ownership; experience in onboarding, upsell/expansion, product feedback, strong communication, relationship-building, and technical curiosity.
Aether, Virtual Tours
2mo
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Customer Success Manager - US/Florida
Tampa, Florida, United States
OnsiteFull Time
3+ YOE3+ years in customer success or account management, experience in SaaS/cybersecurity preferred, strong stakeholder management and communication, proven retention/expansion track record, experience with CRM/CS tools (Salesforce, Gainsight, HubSpot).
Salesforce, Gainsight, HubSpot
2w
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Customer Success Representative
St. Petersburg, Florida, United States
$20-$24/hr OnsiteFull Time
1+ YOERequires 1+ year in customer success, account management, or client-facing B2B roles; retention, renewals, expansion, CRM, customer data analysis, communication, and organizational skills.
CRM, CSM, HubSpot, Salesforce, Gainsight, ChurnZero
3mo
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Customer Success Representative (Part-Time)
St. Petersburg, Florida, United States
$19-$22/hr OnsitePart Time
3+ YOE3+ years in customer success or account management; proven retention growth; renewals and churn reduction; CRM/CSM platforms proficiency; strong relationship and organizational skills.
HubSpot, Salesforce, Gainsight, ChurnZero
2w
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Corporate Vice President, Customer Experience
Tampa, Florida, United States
$167k-$238k/yr HybridFull Time
10+ YOEBachelor's degree or equivalent experience and 10+ years of progressive leadership experience in customer experience, operations, service, quality, risk, retention, or related fields.
Voice of the Customer, Artificial Intelligence, Agile
2mo
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Account Manager, Healthcare
New York City or Washington or Nashville or Austin or McLean or Mountain View or Tampa or United States
$233k-$300k/yr RemoteFull Time
5+ YOE5+ years in account management or customer success in healthcare technology/SaaS; proven retention, expansion, and renewal performance; executive relationship building; knowledge of EMR ecosystems; experience with IAM, cybersecurity, and AI tools.
Electronic Medical Records (EMR), Epic, Oracle, eCW, Meditech, IAM, AI tools
1mo
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MARKETING MANAGER
Tampa, Florida, United States
HybridFull Time
3+ YOE3+ years customer/retention marketing experience, email marketing expertise (ServiceTitan Marketing Pro preferred), data-driven reporting, strong writing and cross-functional collaboration, college degree.
ServiceTitan Marketing Pro
1mo
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Director of Account Management
Tampa, Florida, United States
OnsiteFull Time
7+ YOE3+ Mgmt7+ years in trucking/logistics/freight brokerage,3+ years leading account management or customer-facing teams; strong leadership, coaching, data-driven decision making, and customer-retention skills.
HubSpot
1mo
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Leasing Consultant
Tampa, Florida, United States
OnsitePart Time
Leasing apartments, managing resident retention and renewals, strong customer service, sales closing skills, valid driver’s license, drug screen and background check, experience with Knock, OneSite, AIRM, and ability to perform property inspections.
Knock, Onesite, AIRM
3mo
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Commercial Parts Pro Store 9401
Mulberry, Florida, United States
OnsiteFull Time
Responsible for commercial customer growth and retention; requires parts and automotive system knowledge, POS/parts lookup and Microsoft Word/Excel proficiency, supervisory experience, and ability to lift heavy items.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems, Inventory systems
1mo
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Mathnasium Center Director - Education & Business Leadership
Riverview, Florida, United States
$40k/yr OnsiteFull Time
Lead a learning center, recruit and coach staff, conduct student assessments, drive enrollment and retention; bachelor’s preferred, leadership and customer‑service experience preferred, background check and math assessment required.
3mo
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Commercial Parts Pro 7956
Largo, Florida, United States
OnsiteFull Time
Responsible for commercial customer growth and retention, commercial parts sourcing, dispatching drivers, supporting/coaching team members, achieving sales goals, POS and inventory system operation, ASE P2 preferred, high school diploma/GED.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems, inventory systems
3mo
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Commercial Parts Pro Store 9557
Tampa, Florida, United States
OnsiteFull Time
Support and grow commercial business through customer retention and sales, supervise team members, dispatch drivers, maintain stocking programs, and demonstrate advanced parts and automotive system knowledge; 3+ years parts experience preferred; HS/GED required.
Microsoft Word, Microsoft Excel, POS
3mo
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Commercial Parts Pro Store 9325
Lakeland, Florida, United States
OnsiteFull Time
Supports commercial sales and customer retention, supervises team members, dispatches drivers, requires automotive parts/system knowledge, POS and inventory system proficiency, Microsoft Word/Excel, able to lift up to 100 lbs, high school diploma or GED.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems, inventory systems
3mo
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Commercial Parts Pro Store 6402
Brooksville, Florida, United States
OnsiteFull Time
Professional commercial sales role requiring automotive parts/system knowledge, customer retention and growth, supervisory support, driver dispatching, POS and inventory system use, Microsoft Word/Excel, ability to lift up to 50–100 lbs, high school diploma.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems, inventory systems
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