3,932 customer experience manager jobs at 1,245 companies in Wyncote, PA
2d
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Manager, Customer Experience
Cincinnati or Tempe or Phoenix or Rochester or Allentown or Saint Petersburg or Irving
$99k-$155k/yr HybridFull Time
7+ YOE5+ MgmtBachelor's or master's degree in business or product management, or equivalent experience; 5 years of management experience and 7 years in strategy consulting, marketing, research, or related customer-focused work.
3d
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Customer Experience Manager
Mays Landing, New Jersey, United States
$19/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to perform physical store operations.
cash register, email
3w
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Customer Experience Manager
Manalapan Township or California
$80k-$100k/yr OnsiteFull Time
5+ YOEAssociate's degree in business (Bachelor's preferred),5-7+ years progressive customer service leadership, proficiency with Microsoft Office, ERP,WMS,EDI,CRM,strong communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, ERP, WMS, EDI, CRM
2d
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Assistant Customer Experience Manager
Reading, Pennsylvania, United States
OnsiteFull Time
Supervises front-end associates, manages customer service and store operations, enforces policies, oversees cash handling, schedules staff, and supports training and compliance.
Learning Management System (LMS), auto-scheduler system, intercom, scanning equipment, register, power jack, hand jack, Personal Protective Equipment (PPE)
2mo
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Customer Experience Specialist
Swarthmore, Pennsylvania, United States
$8-$14/hr OnsiteFull Time
Customer service focused; office management experience helpful; some sales/marketing experience; inventory assistance.
2mo
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Customer Experience Specialist
Swarthmore, Pennsylvania, United States
$8-$14/hr OnsiteFull Time
Customer-focused professional with strong communication skills; office management experience a plus; some sales/marketing experience; assist with inventory.
CRM, Bookkeeping Software, Field Service Management
1w
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Retail Customer Experience Manager
Trenton, New Jersey, United States
$17-$23/hr OnsiteFull Time
3+ YOERequires 3+ years of retail leadership experience, customer-focused coaching skills, and ability to stand, move, lift 25–50 pounds, climb ladders, and work nights, weekends, and early mornings.
POS, Self-Checkout, BOPIS, MCC/Extend
3w
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Customer Experience Coordinator
Deptford, New Jersey, United States
$17-$17/hr OnsiteFull Time
1+ YOE0.5+ MgmtOversee front-end associates, deliver excellent customer service, train and mentor staff, manage POS/register coverage, and meet store operational and shrink goals; requires 1 year retail and 6 months leadership experience.
POS
3w
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
1mo
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Customer Experience Lead - Full Time
Exton, Pennsylvania, United States
$16/hr OnsiteFull Time
Customer-service focused retail leader who can supervise front-end operations, coach associates, manage transactions, and maintain merchandising standards.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Experience Manager
Collegeville, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years retail management experience preferred, bachelor’s degree preferred, cosmetology or cosmetology management license where required, proficiency with POS and Microsoft Office, leadership and financial management skills.
Point of Sale system, Microsoft Office, Apple devices
1mo
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Customer Experience Supervisor
Hatfield, Pennsylvania, United States
$65k-$75k/yr OnsiteFull Time
2+ YOE2+ Mgmt2+ years supervisory experience in luxury retail, high-end hospitality, or boutique gallery; strong coaching, problem-solving, and data skills; proficient with Google Sheets, Shopify, and CRM; able to manage showroom operations and customer experience.
Google Sheets, Shopify, CRM
3d
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Digital Experience Manager
Austin or Somerset
$95k-$125k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience; 5–10 years in digital experience, product marketing, customer experience, or related fields; matrixed collaboration, analytics, project management, and cross-functional influence.
SaaS
1mo
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Customer Experience Coordinator - Northern Liberties, PA
Philadelphia, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management software skills, strong communication, multitasking, empathy, and ability to work nights/weekends/holidays in a fast-paced ER environment.
1d
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Customer Service Manager, Airport Customer Experience Administration
Philadelphia, Pennsylvania, United States
OnsiteFull Time
2+ MgmtHigh school diploma/GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance or eligibility, and ability to meet airport security requirements.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Free People Manager, Global Customer Experience & Insights
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOE1+ Mgmt5+ years consumer/market research or CX/UX experience, multi-method research expertise, UX research experience, strong storytelling/data visualization, experience managing research programs and teams, Bachelor’s degree in related field.
Qualtrics, SPSS, SAS
1mo
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Director of Customer Experience – Commercial Banking
Boston or New York City or Philadelphia or Charlotte
$216k-$267k/yr HybridFull Time
10+ YOE10+ years in customer experience, journey or service design with commercial banking experience; proven leadership of cross-functional teams; expertise in service design, journey mapping, process improvement, and CX performance programs; strong communication and executive presence; Bachelor's required, MBA preferred.
JD Power, NPS
3w
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Director, Premium Customer Experience & Wealth Integration (Hybrid)
New York City or Jacksonville or Wilmington
$170k-$300k/yr HybridFull Time
15+ YOE15+ years experience in customer experience/product/marketing leadership, people management, commercial acumen, cross-functional collaboration, budget ownership; bachelor's degree required; master's preferred.
1w
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Senior Analyst, Customer Experience & Insights
Houston or Lehi or Philadelphia
HybridFull Time
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
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