194 customer experience program manager jobs at 148 companies in Carrollton, TX
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Senior Customer Experience Program Manager
Redmond or Atlanta or Charlotte or Dallas or Reston or Mountain View
$120k-$235k/yrHybridFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
4+ YOEBachelor's in CS/Engineering/Data Science/Math/Business or equivalent experience,4+ years program/product/engineering experience,experience with AI/ML and LLM systems,security screening required.
Dallas or Murray Hill or Naperville or Washington D.C.
HybridFull Time
NokiaNYSE: NOK: Sells telecommunications infrastructure and software for global network operators.
5+ YOEPMP or equivalent, 5+ years project/program experience, change management experience, financial forecasting and budget management knowledge, ability to lead customer projects and teams.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Ralliant CorporationNYSE: RAL: Global provider of precision instruments, sensors, and monitoring solutions.
5+ YOEBachelor's degree or equivalent, 5+ years program or operations experience, strong analytical and communication skills, KPI management, customer-facing experience, familiarity with Microsoft Dynamics and Ralliant Business System (RBS).
Microsoft Dynamics, Ralliant Business System (RBS)
Recaro Aircraft Seating: Manufacturer of premium seating solutions for the aviation industry.
5+ YOEBachelor's degree required (engineering preferred), 5+ years program management experience, strong customer relations, FAA certification knowledge, Microsoft Project experience, ability to travel up to 25%.
SanminaNASDAQ: SANM: Designs and manufactures complex electronics and mechanical systems.
0+ YOEBachelor's in business/accounting/finance required, 0-2 years experience, strong Microsoft Excel (VLOOKUP) skills, excellent communication, ability to manage multiple projects, negotiate contracts, and liaise with customers.
OmniOn Power: Designs and manufactures power conversion and backup power solutions.
3+ YOEBachelor's in engineering or related field; 3+ years in program management; experience with large, complex customers; cross-functional coordination; PM tools.
3+ YOE3+ years managing customer relationships, 3+ years logistics/supply chain experience, 2+ years sales/account management, strong communication, KPI/ROI understanding, project management, proficient with MS Office.
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yrOnsiteFull Time
Sage Fence: Installs security fencing and perimeter protection for critical infrastructure.
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
Global Head of Customer Experience, Property Management
Chicago or Dallas or New York City or San Francisco
$275k-$330k/yrRemoteFull Time
JLLNYSE: JLL: Global commercial real estate and investment management services.
15+ YOE15+ years senior property/facilities/real estate operations leadership with multi-region scope, P&L ownership, client retention and people development experience; strong commercial, data-driven and program management skills.
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
3+ YOEHigh school diploma/GED with 3 years event experience OR bachelor\u0002s plus 1 year; strong customer service, event planning, BEO familiarity, and communication skills.
Everon: Provides integrated commercial security, fire, and life safety solutions.
10+ YOE4+ Mgmt10+ years alarm industry and project management experience, 4+ years customer relationship management, bachelor’s preferred, CSPM or PMP preferred, strong ops/account leadership, ability to travel.
BombardierToronto Stock Exchange: BBD.B: Designs, builds, and maintains high-performance business aircraft.
5+ YOE2+ Mgmt5+ years aircraft maintenance experience, 2+ years customer project management or supervisory experience; knowledge of FAA/EASA/TC, maintenance inspection programs, EHS rules, SAP and Pivotal, ISO/OHSAS, accounting basics; A&P and bachelor\u0002s degree preferred.
Everon: Integrates commercial security, fire, and life safety solutions.
10+ YOE4+ Mgmt10+ years alarm/project management experience, 4+ years customer relationship management, advanced electronic security knowledge, MS Office/Project skills, ability to travel, strong communication and leadership.
Tipalti: AI-powered platform for finance automation and global payments.
4+ YOE4+ years implementing SaaS applications or customer success/project management; bachelor's or equivalent; strong project management, communication, and problem-solving skills; ERP and web integration experience a plus.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript, API
Voxai Solutions: Managed services and consulting for enterprise contact center technology.
5+ YOEBachelor's degree or equivalent, 5+ years in customer success/account management supporting SaaS/CCaaS or contact center customers; strong executive communication, program management, CRM/service platform experience.
EquinixNASDAQ: EQIX: Provides global data center colocation and digital interconnection services.
Proven experience delivering large, complex customer-facing technology or infrastructure projects; executive communication; data center or colocation knowledge; strong organisation and risk management; familiarity with PM tools and formal qualifications preferred.
Technical Program Manager Engineer Manufacturing Process & Automation
Irving or Dallas
OnsiteFull Time
Seksun Texas: Manufactures precision metal components and modules for electric vehicles
5+ YOEBachelor's in engineering,5+ years manufacturing/process engineering experience,hands-on knowledge of adhesive dispensing,ultrasonic welding,molds/tooling,automation;strong problem solving and customer communication;Chinese and English communication.